I am wondering how the Deaf community feels about using Relay. We offer communication software to companies and business that will enable them to have one-on-one conversations with the deaf and hard of hearing as opposed to using Relay (which means there is a third person in the middle of the call). I know my father-in-law, who is deaf, hates relay. He doesn't like the fact that someone else is part of the call. Lack of privacy, lack of confidentiality. What are your thoughts, which do you prefer, using relay or having a one-on-one call?