Well sorry the kids have problem too. that is not good so young . But it sounds like you have part of the problem handled. I as a older adult they wouldnt help me.never even offered. I fell and my aide drop out of my ear and then i step on it . so I figured I was dumed..Got another one when my mother passed we have tried to fit hers to me. but ,I too have so much problems, infectiond,ect.. But, I have a hard time hearing. anything. presure is my big problem and i hear a heart beat or pounding it just get worst as the more i try to figure out what is going on around me. I am learning signs.. I figure if they want to talk to me they will come along and learn. or not. But ,I think it is great that the state would help those that need it. want it and can use them..