Hello! May I get some help?

dlt

New Member
First I would like to say if me being here is offensive, just let me know and I won't return.
I am not deaf, maybe technically hard of hearing.
My "handicap" is that I am unable to physically speak; those parts of my mouth have been removed.

What I need help with is how do I communicate with Social Security or anybody else with a landline phone. Examples are as following.
1) I have emailed Social Security several times saying I need to make an appointment, but I am not able to talk; so I can not call them. In the emails I have also stated I don't know how to use TTY because I have not been shown. Every time I get a return email telling me to make an appointment by phone.
2) I am out of town and my truck breaks down; so I need a tow service. How do I call one?

Thanks for any help given to me.
 

deerheart12

Active Member
First I would like to say if me being here is offensive, just let me know and I won't return.
I am not deaf, maybe technically hard of hearing.
My "handicap" is that I am unable to physically speak; those parts of my mouth have been removed.

What I need help with is how do I communicate with Social Security or anybody else with a landline phone. Examples are as following.
1) I have emailed Social Security several times saying I need to make an appointment, but I am not able to talk; so I can not call them. In the emails I have also stated I don't know how to use TTY because I have not been shown. Every time I get a return email telling me to make an appointment by phone.
2) I am out of town and my truck breaks down; so I need a tow service. How do I call one?

Thanks for any help given to me.

check out your state's free phone products that might help you out.

here's a page for people with speech impediments

do you have a smartphone? I think its possible to use text messaging to a road service. And of course the relay service if you download an app.

Try out https://www.sprintrelay.com/services/speech-speech


hope that helps :)
 

dlt

New Member
Thanks for all the help offered, but I don't have the muscles to form any speech and that sprint service is not offered in Georgia.
 

deerheart12

Active Member
Thanks for all the help offered, but I don't have the muscles to form any speech and that sprint service is not offered in Georgia.
okay I found your state's relay service and the hearing Carry- Over (HCO) relay might be helpful that means you might need to get a TTY device.

https://georgiarelay.org/services/hco-hearing-carry-over/

equipment

There are text to speech apps but I am not sure which ones are good.
if you have a smartphone there is a TTY mode in the phone settings. I haven't used it yet but that's another possiblity.
 

x1heavy

Member
First I would like to say if me being here is offensive, just let me know and I won't return.
I am not deaf, maybe technically hard of hearing.
My "handicap" is that I am unable to physically speak; those parts of my mouth have been removed.

What I need help with is how do I communicate with Social Security or anybody else with a landline phone. Examples are as following.
1) I have emailed Social Security several times saying I need to make an appointment, but I am not able to talk; so I can not call them. In the emails I have also stated I don't know how to use TTY because I have not been shown. Every time I get a return email telling me to make an appointment by phone.
2) I am out of town and my truck breaks down; so I need a tow service. How do I call one?

Thanks for any help given to me.

There is nothing offensive. Set a while take a load off.

There are deaf Adults and some boys and girls growing up that are better off not to have a voice. Once in a blue moon we would coax someone to try and use it long ago and then realize really fast thats not the sound acceptable in what Hearing would consider normal. Thats why some deaf do not use voice.

You say you have had your voice worked on and thats the end of that. So landlines are out.

What I do myself at home is keep a account with Deaf Relay online over the internet. If I needed to outbound a very important call that will definately be a battlefield with SSA etc. I would use relay. To me I chat with operator who uses voice phones. In difficult calls they change to other operators to equally share the stress. I forget how many years I have been with them.

I don't take voice calls period. The reason being is that smart phone does not display exactly who is calling, what outfit they are with if any and address of that person. Nothing. Just a strange number. It gets blocked. Its usually scammers thankfully. Once from each of them is quite enough. They must think I am some kind of stupid or nailed down.

However, I have used relay in serious medical issues requiring ambulance to the local Law, they are aware of me and its not the first time they get that kind of a call. It gets taken care of fast. Life may depend on it.

Anything else not time critical gets mail. The writing kind. The old fashioned pre-internet pen and paper. And stamps and a box of envelopes once every few years. Usually bills. Not too many of those anymore.

What did I do in trucking? Well we used pay phones and I knew my dispatcher by voice almost better than I knew my family in a way. Everything depends on understanding exactly going to A to get what and deliver to B and when and what day. And how much weight and so on etc etc etc etc. It can take two hours on payphone before I have enough information to move a 18 wheeler a inch. Not until then.

Fast forward to 1994, We got satellite communications and it's just like the old TTY system the teletype format. In digital font in text what we call texting today goes to a satellite 25600 miles above mexico then to San Diego then to the trucking company and back. I have chatted with it with friends on the internet before at my cost back home (Something like 25 cents every 5 words)

Many wonderful things to today with texting pretty much eliminates the trouble with voice calls. Particularly again when whoever is calling, if they are not listed in your contact list they get blocked. It could be the President, but I would not know. He will get blocked too. Because I don't know who and why they are calling, again its usually scamming calls. So it's junk.

Back to Relay. ALL people in the USA who has a landline pays a few cents a month to keep the Relay system going for those of us who cannot hear, cannot TALK like you, the OP.... and have other issues as well. Word Comprehension and so on plays in it.

I remember one call to Dish Network. I warned the Relay Operator before calling that this call is strictly about closing the account pernamently and it might get stressful but I will be very simple and nice. No bad things really. Operator made the call. Dish phone center person went into some kind of script for this, that, something else etc... HOLD IT.... listen carefully Dish "What part of close account do you NOT understand?"

Silence. Then they transferred me to a supervisor. Super tried to give me a less price for account etc. I cut him off saying what part of close account do you not understand? By this time the relay operators were laughing. Turned a horrible customer service battle call to one simple question and very few minutes for who I am, account number and any refund. Thank you very much. Closed. Snipped. (Sliced rather...) I suppose Dish hates me now. As well they should.

Poor operators. They go through so much in relay. But that is what they are there for. Good luck!
 

CoffeeFanatic

New Member
First I would like to say if me being here is offensive, just let me know and I won't return.
I am not deaf, maybe technically hard of hearing.
My "handicap" is that I am unable to physically speak; those parts of my mouth have been removed.

What I need help with is how do I communicate with Social Security or anybody else with a landline phone. Examples are as following.
1) I have emailed Social Security several times saying I need to make an appointment, but I am not able to talk; so I can not call them. In the emails I have also stated I don't know how to use TTY because I have not been shown. Every time I get a return email telling me to make an appointment by phone.
2) I am out of town and my truck breaks down; so I need a tow service. How do I call one?

Thanks for any help given to me.
There’s been a lot of great replies I hope that you’re able to get some help.
I also looked and found this for you...

“Georgia relay is a free public service provided by the state of Georgia to meet communicating by telephone accessible and reliable for everyone including people who are deaf hard of hearing deaf blind or difficulty speaking“

www.georgiarelay.org

I wish you all the luck
 

CoffeeFanatic

New Member
okay I found your state's relay service and the hearing Carry- Over (HCO) relay might be helpful that means you might need to get a TTY device.

https://georgiarelay.org/services/hco-hearing-carry-over/

equipment

There are text to speech apps but I am not sure which ones are good.
if you have a smartphone there is a TTY mode in the phone settings. I haven't used it yet but that's another possiblity.
There is nothing offensive. Set a while take a load off.

There are deaf Adults and some boys and girls growing up that are better off not to have a voice. Once in a blue moon we would coax someone to try and use it long ago and then realize really fast thats not the sound acceptable in what Hearing would consider normal. Thats why some deaf do not use voice.

You say you have had your voice worked on and thats the end of th
okay I found your state's relay service and the hearing Carry- Over (HCO) relay might be helpful that means you might need to get a TTY device.

https://georgiarelay.org/services/hco-hearing-carry-over/

equipment

There are text to speech apps but I am not sure which ones are good.
if you have a smartphone there is a TTY mode in the phone settings. I haven't used it yet but that's another possiblity.
I just realized I shared the same link oops.
 
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