Until February 2021, I received my television programming directly via Comcast cable (no cable boxes involved). It's important to note that my television sets are all the old-fashioned CRT variety. Close captioning has never been a problem.
This year Comcast upgraded our area to digital, & we were forced to use cable boxes. At the same time I decided to upgrade one of my TVs to the "smart" style.
I became aware of the issues involving CC when I tried to set it up on the new TV, and was unable to do so. Researching online, I found that "if you use a cable or satellite set up box, this decoding is done by the box."
Herein lies the problem: the closed captioning 'generated' by my cable box is barely large enough to read, even though I have it set at 'large'. It is, therefore, useless. I have already contacted Comcast about this issue, but if past experience is any indication, I am not hopeful about resolution.
Closed-captioning is imperative for me, so I do have an important question. With my old TV's (The CRT's), it would seem I'm able to somehow 'override' the cable box, & to adjust the closed captioning through the TV. Is it possible that this would be true simply because they are CRTs? Are ANY of the new TVs ("smart" or not) capable of decoding on their own, even with the presence of the cable box? It seems ludicrous to me that the newer sets give you so many options for closed-captioning (font, style, size, etc.) and then leave it up to the discretion of the cable box to decode!
Thanks so much for any thoughts or suggestions. I need to replace at least ONE of my old sets soon, but am really concerned about the CC issue.
This year Comcast upgraded our area to digital, & we were forced to use cable boxes. At the same time I decided to upgrade one of my TVs to the "smart" style.
I became aware of the issues involving CC when I tried to set it up on the new TV, and was unable to do so. Researching online, I found that "if you use a cable or satellite set up box, this decoding is done by the box."
Herein lies the problem: the closed captioning 'generated' by my cable box is barely large enough to read, even though I have it set at 'large'. It is, therefore, useless. I have already contacted Comcast about this issue, but if past experience is any indication, I am not hopeful about resolution.
Closed-captioning is imperative for me, so I do have an important question. With my old TV's (The CRT's), it would seem I'm able to somehow 'override' the cable box, & to adjust the closed captioning through the TV. Is it possible that this would be true simply because they are CRTs? Are ANY of the new TVs ("smart" or not) capable of decoding on their own, even with the presence of the cable box? It seems ludicrous to me that the newer sets give you so many options for closed-captioning (font, style, size, etc.) and then leave it up to the discretion of the cable box to decode!
Thanks so much for any thoughts or suggestions. I need to replace at least ONE of my old sets soon, but am really concerned about the CC issue.