Oh, OUCH! on the being able to telephone. :roll: I have a CapTel also (going to get a CaptionCall set up next week, as some of my friends say it's better
), and I do my own business calling as much as I can. There have been times I've asked DH (husband) to do it if it's a complicated or lengthy phone call that needs to be done. Mostly because many times the CapTel captioning ends up being 3 sentences behind and I am left sitting like a lump, explaining over & over, I am waiting for the captioning. So, if it's going to be one of those calls, I let him do it and relieve me of the aggravation. For shorter calls, I do it myself. Just the way we've worked it out...I try to be clear what I can and can't do. And it's not "all or nothing."
The occasional insensitive comments, though, do hurt, when they happen. Bravo to your son for speaking up on your behalf! Bless him! 