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Sorenson Communications Enables Deaf and Hard-of-Hearing SIPRelay Users to Receive Calls from Hearing Individuals through AIM - MarketWatch
Sorenson Communications(R), the nation's leading provider of Video Relay Services for deaf and hard-of-hearing individuals who use American Sign Language to communicate, today announced that deaf and hard-of-hearing SIPRelay users can now receive calls from hearing associates on their computers or mobile devices while using AOL Instant Messenger (TM) (AIM(R)).
Using a standard telephone, hearing callers can contact deaf and hard-of-hearing individuals by dialing the toll-free number 1-866-SIPRelay (1-866-747-7352) and providing the Communications Assistant (CA) with the deaf individual's AIM Screen Name. The CA connects to the deaf individual and relays the call through text-based messages. The CA speaks the deaf SIPRelay user's response to the hearing individual.
SIPRelay users can create an "away" message on AIM, which alerts callers to the fact that he or she is still connected to AIM, but is currently unavailable or away from the device. Hearing callers can then leave a message, which the deaf individual will receive the next time he or she is available.
All that is needed to use SIPRelay is a computer with an Internet connection or a mobile device with AOL Instant Messenger (AIM). SIPRelay calls are quickly relayed through one of Sorenson's professional CAs, who are available 24 hours a day, seven days a week.
"Empowering deaf SIPRelay users to receive calls from hearing individuals is one more way Sorenson Communications is demonstrating its commitment to breaking down communication barriers between the deaf and hearing worlds," notes Pat Nola, Sorenson Communications President and CEO. "Sorenson Communications continues to create innovative solutions that offer the highest quality communication products and services for deaf and hard-of-hearing individuals."
To let hearing family, friends and associates know about this new way they can be contacted, SIPRelay users can print and distribute SIPRelay Contact Cards. These can be easily downloaded and printed by visiting Sorenson IP Relay.
Sorenson Communications(R), the nation's leading provider of Video Relay Services for deaf and hard-of-hearing individuals who use American Sign Language to communicate, today announced that deaf and hard-of-hearing SIPRelay users can now receive calls from hearing associates on their computers or mobile devices while using AOL Instant Messenger (TM) (AIM(R)).
Using a standard telephone, hearing callers can contact deaf and hard-of-hearing individuals by dialing the toll-free number 1-866-SIPRelay (1-866-747-7352) and providing the Communications Assistant (CA) with the deaf individual's AIM Screen Name. The CA connects to the deaf individual and relays the call through text-based messages. The CA speaks the deaf SIPRelay user's response to the hearing individual.
SIPRelay users can create an "away" message on AIM, which alerts callers to the fact that he or she is still connected to AIM, but is currently unavailable or away from the device. Hearing callers can then leave a message, which the deaf individual will receive the next time he or she is available.
All that is needed to use SIPRelay is a computer with an Internet connection or a mobile device with AOL Instant Messenger (AIM). SIPRelay calls are quickly relayed through one of Sorenson's professional CAs, who are available 24 hours a day, seven days a week.
"Empowering deaf SIPRelay users to receive calls from hearing individuals is one more way Sorenson Communications is demonstrating its commitment to breaking down communication barriers between the deaf and hearing worlds," notes Pat Nola, Sorenson Communications President and CEO. "Sorenson Communications continues to create innovative solutions that offer the highest quality communication products and services for deaf and hard-of-hearing individuals."
To let hearing family, friends and associates know about this new way they can be contacted, SIPRelay users can print and distribute SIPRelay Contact Cards. These can be easily downloaded and printed by visiting Sorenson IP Relay.