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RBC Announces a Service to Our Deaf and Hard-of-Hearing Customers
RBC Life Sciences, Inc. (OTCBB: RBCL), announced today that it will now be able to handle calls received from our deaf and hard-of-hearing customers through Sorenson Video Relay Service (VRS). This is a free service for the deaf and hard-of-hearing community that enables anyone to conduct video relay calls with family, friends, or business associates through a certified ASL interpreter via a high-speed Internet connection and a video relay solution.
“We are incredibly proud to now offer this free service to our deaf and hard-of-hearing customers,” stated John Price, President of RBC Life Sciences. “The addition of this service will enable our already outstanding Customer Service and Order Entry teams to easily communicate with any deaf or hard-of-hearing RBC Associate and effortlessly fulfill their order.”
All Sorenson VRS calls are free. For high call-volume customers a free Sorenson VP-100 videophone is available. For customers who prefer to use their existing PC and Web camera, Sorenson EnVision SL, the industry's best video relay software for the personal computer, can be downloaded for free.
Video relay calls are placed over a high-speed Internet connection (i.e. DSL, cable, or T1 line) through an easy-to-use Sorenson VP-100 videophone appliance connected to a TV, or through a personal computer equipped with a Web camera and Sorenson EnVision SL (or Microsoft NetMeeting) software. The deaf user sees an ASL interpreter on their TV and signs to the interpreter, who then contacts the hearing user via a standard phone line and relays the conversation between the two parties.
Please visit Sorenson VRS to learn more.
RBC Life Sciences
Order Entry: (800) 722-0444
Customer Service: (800) 350-9497
RBC Life Sciences, Inc. (OTCBB: RBCL), announced today that it will now be able to handle calls received from our deaf and hard-of-hearing customers through Sorenson Video Relay Service (VRS). This is a free service for the deaf and hard-of-hearing community that enables anyone to conduct video relay calls with family, friends, or business associates through a certified ASL interpreter via a high-speed Internet connection and a video relay solution.
“We are incredibly proud to now offer this free service to our deaf and hard-of-hearing customers,” stated John Price, President of RBC Life Sciences. “The addition of this service will enable our already outstanding Customer Service and Order Entry teams to easily communicate with any deaf or hard-of-hearing RBC Associate and effortlessly fulfill their order.”
All Sorenson VRS calls are free. For high call-volume customers a free Sorenson VP-100 videophone is available. For customers who prefer to use their existing PC and Web camera, Sorenson EnVision SL, the industry's best video relay software for the personal computer, can be downloaded for free.
Video relay calls are placed over a high-speed Internet connection (i.e. DSL, cable, or T1 line) through an easy-to-use Sorenson VP-100 videophone appliance connected to a TV, or through a personal computer equipped with a Web camera and Sorenson EnVision SL (or Microsoft NetMeeting) software. The deaf user sees an ASL interpreter on their TV and signs to the interpreter, who then contacts the hearing user via a standard phone line and relays the conversation between the two parties.
Please visit Sorenson VRS to learn more.
RBC Life Sciences
Order Entry: (800) 722-0444
Customer Service: (800) 350-9497