Yeah, but make sure you cancel the appointment because they can charge you if you refuse to cancel the appointment. It's best to show them a copy or talk to the supervisor because there are some people who plain don't know that it's their responsibility to get your one when you ask.
I was told that by one person when I called this place that they can't do that until I e-mailed the head of the department and they got me one with zero fuss 
. Actually, it was a captioner...anyway...
