Pennsylvania Videophone Service for the Deaf Now Available for Unemployment Claims

[Miss-Delectable]

Pennsylvania Videophone Service for the Deaf Now Available for Unemployment Claims -- HARRISBURG, Pa., March 14, 2011 /PRNewswire-USNewswire/ --

The Department of Labor & Industry now offers a new videophone service enabling deaf individuals to communicate directly with an unemployment compensation claims representative through a state-registered American Sign Language interpreter.

The service will be available from noon to 4 p.m. every Wednesday by calling 717-704-8474 from any videophone.

The videophone service is a collaboration between the Pennsylvania Office for the Deaf and Hard of Hearing, the Office of Unemployment Compensation and
Benefits Customer Services Division and local service agencies.

Individuals who are deaf may use the videophone service to file claims for unemployment benefits, ask questions about their claims or get information about UC programs. Claimants who use text telephone, or TTY, technology to contact UC representatives may continue to do so.

 

[AlleyCat]

Here in MN, filing for unemployment MUST be done online. There are no unemployment offices anymore (aside from a few stragglers that do paperwork processing, etc., but none that you would walk in to and meet with an unemployment counselor.) My brother-in-law had been laid off, off-and-on, for the past year so they told me all about how it's done online. They loved it, quick and easy. I suppose those who do not have a computer at home must go to a library or a local workforce center and use the public computers there.

 

[diehardbiker]

Same here in New York, all UI done online.

Here in MN, filing for unemployment MUST be done online. There are no unemployment offices anymore (aside from a few stragglers that do paperwork processing, etc., but none that you would walk in to and meet with an unemployment counselor.) My brother-in-law had been laid off, off-and-on, for the past year so they told me all about how it's done online. They loved it, quick and easy. I suppose those who do not have a computer at home must go to a library or a local workforce center and use the public computers there.