Important News for Sorenson VRS Users

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How to Place Emergency 911 Calls Using SVRS
You can use Sorenson VRS® (SVRS) to make 911 emergency calls with your Sorenson videophone (i.e., VP-100™ or VP-200™). 911 emergency calls placed through a Sorenson videophone will receive priority attention.

To place a 911 emergency call through SVRS with your Sorenson VP-200, please follow these directions:

  1. Use the number keys on your Sorenson videophone remote to enter 911 in the dial field
  2. Highlight the SVRS button
  3. Press the Enter button on your remote
  4. Be prepared to give the interpreter your full name and the address of the emergency
Although Sorenson VRS is an option for you to use in an emergency, you should always keep a standard telephone or TTY. During a power outage or an Internet connection failure you would not be able to use your Sorenson videophone to make a 911 emergency call using Sorenson VRS. Your TTY should work in those situations if it is equipped with a backup battery. Dialing 911 from your telephone or through TTY services is still recommended for immediate identification of your location.

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Happy Father's Day
Don't forget that Father's Day is Sunday, June 15th. Sorenson VRS is the perfect way to place VRS calls any time you choose and for any occasion. Best of all, Sorenson VRS allows you to convey all the emotion that is impossible through text.

Happy Father's Day from Sorenson Communications!
 
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