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Florida’s Relay Service: 1.5M calls in ‘09
Mon, December 28, 2009 - 12:25:00
Monday, December 28, 2009, 11:44am EST
Florida’s Relay Service: 1.5M calls in ’09
Orlando Business Journal
More than 1.5 million calls were handled in fiscal year 2009 by Florida’s Relay Service, which provides hearing and speech impaired citizens access to basic telecommunications services.
Florida’s Relay Service uses specialized telephone equipment and communications assistance operators to relay information. By using a telecommunications device for the deaf, which includes a keyboard and screen, the user types a message to a communications assistance operator, who then voices the message to the receiving party. The reverse process then completes the message to the hearing impaired person.
The Florida Public Service Commission’s recent report on the Status of the Telecommunications Access System shows that 17,170 new speech and hearing-impaired individuals were served in Florida, and 36,044 pieces of specialized telecommunications equipment were distributed for 2009.
Florida ranks second in the U.S. in the percentage of residents who are deaf, hard of hearing, deaf/blind and speech impaired, with nearly 3 million people affected.
DeafTimes :: Article
Not too shabby, huh?
Mon, December 28, 2009 - 12:25:00
Monday, December 28, 2009, 11:44am EST
Florida’s Relay Service: 1.5M calls in ’09
Orlando Business Journal
More than 1.5 million calls were handled in fiscal year 2009 by Florida’s Relay Service, which provides hearing and speech impaired citizens access to basic telecommunications services.
Florida’s Relay Service uses specialized telephone equipment and communications assistance operators to relay information. By using a telecommunications device for the deaf, which includes a keyboard and screen, the user types a message to a communications assistance operator, who then voices the message to the receiving party. The reverse process then completes the message to the hearing impaired person.
The Florida Public Service Commission’s recent report on the Status of the Telecommunications Access System shows that 17,170 new speech and hearing-impaired individuals were served in Florida, and 36,044 pieces of specialized telecommunications equipment were distributed for 2009.
Florida ranks second in the U.S. in the percentage of residents who are deaf, hard of hearing, deaf/blind and speech impaired, with nearly 3 million people affected.
DeafTimes :: Article
Not too shabby, huh?