Digital TV threatens to leave deaf viewers out in cold

Miss-Delectable

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Democrat & Chronicle: Essays

In response to Chuck Samuels' Speaking Out essay (Aug. 1) titled "Just get a converter box for old televisions in 2009":

The information he provides on how TV reception will work after the changeover from analog to digital on Feb. 17, 2009 is clear and concise, but he overlooked a very large and important segment of the TV viewing audience — the many people with hearing loss living in this area who rely on captioning to know what is being said.

For some, buying a set-top converter box may be the answer.

However, a big problem may be looming for viewers with hearing loss who rely on captioning. If the set-top converter boxes are not manufactured to pass through the captions, mandated by the Federal Communication Commission, these converter boxes will be a waste of money.

There has been no reassurance from the manufacturers that these converter boxes will be made to pass through the closed captioning. To completely ignore the needs of so many of us who rely on captions to keep abreast of the news of the day, and for our entertainment, is unforgivable.

I urge everyone to demand that these converter boxes be manufactured so that they can pass through captions. Contact the National Telecommunications and Information Administration — the agency handling the coupon information and outreach program — to ask if the set-top box will pass through the captions that we rely on. Its email is couponinfo@ntia.doc.gov.
 
Converter Boxes WILL Have CC

The article posted by Virginia Koenig is a red herring.

The FCC REQUIRES closed caption handling by all DTV receivers and converter boxes. (See 15.122 at FCC Rules.)

By mandate of the NTIA, all converter boxes eligible for a coupon rebate MUST pass through closed captions. (See #17 at NTIA Rule).

-agc at AGC Systems
 
The Samsung DTB-H260F has the ability to display closed caption. You go into the menu, select preference, Captions, and enable closed captions. You can set the font size, font style, background/foreground color, and background/foreground opacity.

My Comcast HD Set Top Box supports closed captions. I watched Law and Order in TNT HD, and they show up great; in contrast, FOX HD (WTLH FOX 49 in Tallahassee) had mixed-up captions when watching Star Trek. What I mean is, top-half of the closed caption didn't show up properly. This doesn't seem to happen when watching Star Trek in channel 10, which is FOX (WTLH non-HD), which I could've watched in that channel instead, but I get better sound quality when watching Star Trek in digital channel 434 (HD channels are from 401 (FSN HD; Florida Sports Network, I believe, since they only show sports when it's on air but during the time of writing, it's off-air) to 440 (WFSU HD, which is PBS HD).
 
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