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hence the name I am hearing, my sister is on the site and keeps sending me links to interesting threads (coolloser). She rocks! This forum is great.

Rude Customer I was working with my sister and this one customer just blew my mind. She wrote an email (or sent a fax, I can't quite remember) about this really rude girl who was ignoring her as she was trying to order a coffee. She had tried to get her attention several times and was just...