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Our vp is not working and for some reason the sorenson website's down. Anyone having the same problems?

Has anyone had the same problem as I'm going through? It's now been 2 weeks since I've contacted them and explained my problem with my current switch from DSL to cable. I've figured out that I need a new router that will accomodate the cable modem (the one we have works but won't work with VP)...

Hello all! I'm not sure what exactly I'm doing wrong and hopefully someone may be able to help me. We've had the VP for about 6 months now and haven't used it for about a month now due to DSL problems with local phone service and switching over to Comcast. Can someone tell me if my...