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I, and I'm sure several other CA/ROs, wince when I see 800-937-8997. Relaying recordings is generally not too bad. We can moderate the pacing, and repeat bits we don't hear properly. The problem comes when trying to navigate the phone tree. Most recordings, it's not a problem. They prompt...

Hello, folks. I'm a CA/RO from one of the big names, and just wanted to say hey. Noticed this place as a community, and was curious. thx