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The FCC doesn't use the service, so only has financial and regulatory interest. Ignoring customer base is only reason to drastic cut rate for most popular and successful company. If fcc gets to set limit to profit margin, why should any company compete for customers?

You showing your bias again. State your source other than opinion. This is America and all business owners want competition. That is how market grows. That is only way to decide who is best. If there is no competion, there is no need to get better. You and other keep saying svrs has too much...

Curse those people for intending such a thing! I hope those consumers are smart enough to think for themself! So from what you say if organization of consumers is not in "lockstep" with two other organizations of consumers they aren't independent, right? I thought they just have different...

I believe it is like a fire sale. FCC didn't say 40% off your profits. Said we will pay you $3.89 for what we used to pay $6.30. That's 38% less. And that is only source of income. But still put out same quality of service. Do you get to do that with things that you pay for? FCC looks at costs...

OIC. So now you know what I think about their actions. And you know their motives when they invest money in interpreter training programs all over the country, not just Gally. Tell me how you get this tremendous skill to read minds. I thought (this not mind-reading, i tell you) it was clever...

Wow! You are right the company that gets rate increase for still serving smaller amount (Level II rate) in new plan is not worried. I am feel better about it now. Obviously they are not worried about losing money at higher prices. How about we see what VRS consumer group saying, stop listening...

if you want, you can tell relay interpreter, "Don't announce" Then they just say what you sign, no tell "this is relay call" It is your call! You have that right. If you don't tell interpreter that, they must announce. But you are customer, you can say, SHHHH! don't announce.

Interesting thread, with constant question, suspicious, how to this one, that one spend their money? Sorenson give lots of money (profits, bad word) to Gally (big deaf-centric) university. why? support interpreter training program now that university can produce more, better interpreters. (For...

I see "scare tactic" used alot. Not sure how to apply to this situation. So I compare to regular business concept. Imagine you are driving past big store in your neighborhood. Have posted bigs signs in front of store for all to see Everything 40% off! Maybe you think, Wow big sale! Many people...

It has nothing to do with "experience" and everything to do with "market rate" of services. That is ALL. You need to stop trying to confound the issue and make it seem like these VRS companies are noble and deserve to get millions of dollars in profit. They are not "investing in the deaf...

Negotiation of new rates of any product normally happen behind the scenes, seller to buyer. This situation adds a 3rd party, check writer who isn't customer, using public $ so process is public. Now customer must accept product that check-writer say they can afford. That is why deaf users must...

I always see deaf people comment about no deaf at sorenson. Sorenson has more deaf employees than all the other companies put together. Only company with more deaf people is post office. People in smaller companies tell deaf that to make them chose their small company instead. Say FCC punish...

Already SVRS gets least money per call than any other company because it is serves most people. Has always been so. But now fcc wants make that smallest amount MUCH smaller because FCC lost court fight to Sorenson. FCC said SVRS make too much money, even though follow rules, work efficiently...

Some basic facts: There are 3 tier rates, set up to encourage VRS providers to grow and become more efficients The current rate structure will end June 30. Between each of the 3 rates there is about $0.20 difference. The new rate plan will subtract about $1 from the first rate serving the...

Video Relay Service threatened by beaureacratic mismanagement! The FCC is planning to drastically cut the rates for video relay services. It will drive most if not all providers out of the business because it will be more costly to provide the service than what is paid to the providers. The...

Sorenson is the largest VRS provider, but i haven't seen the agressive and nasty marketing ploys from them as i have from other providers. They have a VP, so do other companies. But they give it away to those that want it. It enables users to access whichever service they wish to use. And...