Recent content by Taoye

Part of the problem is that you really can't do a relay call with someone without introducing and explaining what is going on. The person we call will get confused, they will get annoyed with the delays, they will wonder what is going on, and we as relay operators must remain transparent on our...

Well, if you're a relay operator and you do a hundred calls for 8 hours a day, with 200 other relay operators in a call center, you get all sorts of different calls and the operators are bound to talk to each other about them. Especially when we have to deal with prank callers who aren't Deaf...

I think it's both a lack of awareness, lack of demand and a lack of funding, up here in Canada. There is a telephone relay service, but I don't think it's very good. In the US there are what, appx 8% hard of hearing and 2% Deaf? That's several millions of you guys! Up here in Canada the same...