If any of you have more question about the Digital TV Transition that will take place on June 12, you could always look up the CSD: DTV Transition and find the contact info to contact the DTV Help Center. They are there to help you 18 hrs/7 days a week. Notice: the hours for VP calls ends at...
you said your friend has HDTV and also have a DTV converter right? why have both when the HDTV already have "digital tuner" and a DTV converter is not needed. see CSD: DTV Transition for more details
YOu wish you knew where to file complaint? right? then how about checking the site out: CSD: DTV Transition this is the same site mentioned in the article. contact them. :)