Yes, I have tried my friend's 866 number and still gotten the same error message.
You have given me an idea for testing if the problem is at my end or my friend's end. I am going to take my VPAD to a place that has a free wifi hot spot and try calling my friend from there. If I am able to get...
I assume you have a VP200 like my friend. I don't know which Dlink router she has. What additional port numbers did you add to your application firewall? So I might pass on the info to my friend when a Sorenson technician visits her.
There was a massive "denial-of service" attack on government websites in the US and South Korea today, possibly by the North Koreans. You may have tried during the attack. Try again.
LilCueballRulez and JClarke,
You need to read my first post carefully. I said "by using their 10-digit numbers"! I also tried using their IP addresses, if I have them, and still got that message.
I don't have the VP200! I have only a VPAD+. So, whether the other person's VP200 was set up by Sorenson, I assume so because this person has her VP200 for several years now and got it for free from Sorenson.
Yes, I did try using the IP addresses and still got the same message.
I am asking you again: Are there different ways the VP200 router can be set up to accept calls from different models of videophones? From what I read in other threads in this forum, it seems that improper setting of port...
I thought about your and JClarke's suggestions and wondered if they make sense in my situation. You need to re-read my first post. As I mentioned there, my problem isn't calling all VP200 users; it is calling SOME of the VP200 users. It was when I tried to call these users that I got the...
But isn't 42006 within the range of 42000-42014? I am no expert on networks, so I don't understand how reducing the range of ports for VPAD+ from 42000-42014 to 42000-42006 would make any difference. Since I have no problems calling some VP200 users, why would changing the port range to default...
Tried what you suggested. All it did was changing the end of the port range from 42014 to 42006. Tried to make the VP call to that person whom I have a problem calling and got the same result. Changed the port number back to 42014.
I forgot to mention that I called Viable tech support about...
Hi,
I am new to this forum. I have searched all threads for the answer to my question. Looks like nobody has mentioned this problem, so here goes.
I have a Viable VPAD+ and a Linksys router model WRT54GL. I am able to make videophone calls to other people who have VP 200 by using their...