but the girl was rude to go around the mother in that situation.
LOL, hold on hold on....
The logic is this....the 15 year old girl who's board had said "If you need anything, let us know!" comes into the room and realizes that one of the guests is hearing (and presumably fluent at ASL). So then the 'evil, rude' employee go 'around the mother's back!' and dares to ask the hearing guest: "Can you ask them if they want the pizza boxed up?"
You find that "rude"? Wow....
Wirelessly posted
they had written back and forth just fine UNTIL the employee figured out that i could hear. She then wanted to talk to ME instead of the mom, because it was easier for her, not easier for the mom. I made it clear that she should write, and then the mom caught my eye and we both smiled.
tell me what i should have done instead.
Employee: "Can you ask them if they want the pizza boxed up?"
FJ: "Hi, sorry, I think the mother wanted everything to be written"
At least, that's what a customer who isn't snobbish would have done. I'm not saying you had to help, nor am I saying you went against the mother's request, I said your attitude was bad and your approach was childish.
for explaining anyway. Maybe it's different and some people understood the scenerio differently because we have lived it? I have worked in customer service too and been the one laughed at by deaf families for not understanding (long before I started losing hearing) but never took it personal like this whole thread went. Yeah we all get rude customers... its life. You tell the funny stories to your friends (for instance here) without the threat of condemnation, and move forward. Because that helps us get on with life. Or at least we hope thats how it works. I do not think F_J would have intentionally been directly rude to the girl... but the girl was rude to go around the mother in that situation. She may not have known it was rude to do so, but it was pointed out and next time she think about it. Maybe? I know I did as a teen working.......
and well said.


) and PFH thinks I'm interesting, but that there are plenty of people here who wish I would disappear
I guess Rain hasn't read the threads where I have been told to "Shut the f*** up" and that I am "audist" and that I'm trying to ruin the Deaf community, that I don't respect Deaf people, I'm trying to control them, that I want all Deaf people to become hearing, and on and on....