Snap!VRS to Acquire Viable Communications, Inc.

Discussion in 'Deaf Products & Technologies' started by Snap!VRS, Aug 19, 2009.

  1. Snap!VRS

    Snap!VRS New Member

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    Snap!VRS to Acquire Viable Communications, Inc.

    Move Makes Snap!VRS a Leader in Deaf Community Outreach While Maintaining Industry-Standard Ethical Business Practices

    Pearl River, N.Y. – Snap!VRS announced today its plans to acquire Viable Communications, Inc. The companies reached agreement on Friday and will immediately begin the difficult work of stabilizing Viable’s business operations and restoring the confidence of its significant constituent base.

    Current Snap!VRS and Viable customers can continue to expect quality service as the transaction is finalized.

    “Viable has been a formidable competitor and a major contributor to the VRS industry. We’ve always been very impressed with the company’s commitment to and connection with the deaf community. Pairing our respective synergies will create a company capable of servicing the deaf community unlike any other,” said Snap!VRS President & CEO, Tom Kielty.

    “Snap!VRS is an industry leader in setting the highest ethical standard, and we are happy to be supported by such a well-respected team,” said John Yeh, President of Viable. “By joining the Snap!VRS team, we will be able to continue serving our loyal customers while continuing our commitment to our employees, the industry, and most importantly the deaf community.”

    More details of the transaction and the opportunities that it creates for customers will be made available in the next few months.


    About Snap!VRS

    Snap!VRS is a video relay service that delivers a high quality and convenient relay experience between people who use American Sign Language (ASL) and spoken English. Whether at home or in the office, relay users enjoy fast connections to experienced and professional ASL interpreters that are available anytime from a variety of video phones. Snap!VRS is committed to delivering video relay service with integrity and excellent customer service. To learn more about Snap!VRS, please visit Snap!VRS Video Relay Services.


    About Telecommunications Relay Services

    Mandated by Title IV of the Americans with Disabilities Act of 1990, telecommunications relay services (TRS) enables individuals with hearing or speech disabilities to achieve functional equivalence by accessing telephone systems to place or receive calls through an intermediary known as a relay operator or relay interpreter. Emergent IP technology has given rise to video-based solutions, which are known as video relay services (VRS). VRS options include using a webcam or a videophone to connect to a video relay interpreter, and allow deaf and hard of hearing callers for whom sign language is native to fully achieve the ideal of functional equivalence.
     
  2. YOMAN

    YOMAN New Member

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    Umm Viable and Snapvrs merge for business?

    we talked about Viable and we heard thatViable is in trouble for some reasons that some of you already know the story..

    Now i m (eyeing) that Viable and Snapvrs is becoming one business ? i m confusing..

    Can any one more clear and confrim this ?

    YOMAN!
     
  3. deafaussie

    deafaussie New Member

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    Have you read the company's public announcement in their websites? no? Dont bet your dollar on it. Lets hear out from them not from the speculators!

    John//
     
  4. YOMAN

    YOMAN New Member

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    I just did..and seems that they re working together as a business...interesting.
     
  5. Calvin

    Calvin In Hazzard County Premium Member

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    Mod note:

    Thread merged.
     
  6. JClarke

    JClarke AD Veteran Premium Member

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    I called the ViableVRS to show the clients at a VRS workshop lastnight and I noticed that there was no interpreter displayed = "Technical issue screen was shown" this may have incidated that the company was under FBI investagtion.
     
  7. taurizs

    taurizs New Member

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  8. Watermelon

    Watermelon New Member

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    I wonder what that means for the software, I like it...
     
  9. Brian

    Brian New Member

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    Mod's Note:

    Thread merged with another thread.
     
  10. Miss-Delectable

    Miss-Delectable New Member

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    Snap!VRS to Acquire Viable Communications, Inc. | SYS-CON MEDIA

    Snap!VRS announced today its plans to acquire Viable Communications, Inc. The companies reached agreement on Friday and will immediately begin the difficult work of stabilizing Viable's business operations and restoring the confidence of its significant constituent base.

    Current Snap!VRS and Viable customers can continue to expect quality service as the transaction is finalized.

    "Viable has been a formidable competitor and a major contributor to the VRS industry. We've always been very impressed with the company's commitment to and connection with the deaf community. Pairing our respective synergies will create a company capable of servicing the deaf community unlike any other," said Snap!VRS President & CEO, Tom Kielty.

    "Snap!VRS is an industry leader in setting the highest ethical standard, and we are happy to be supported by such a well-respected team," said John Yeh, President of Viable. "By joining the Snap!VRS team, we will be able to continue serving our loyal customers while continuing our commitment to our employees, the industry, and most importantly the deaf community."

    More details of the transaction and the opportunities that it creates for customers will be made available in the next few months.

    A video of this news is available on Snap!VRS Video Relay Services
     
  11. Calvin

    Calvin In Hazzard County Premium Member

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    Mod note:

    Another thread merged.
     
  12. Chevy57

    Chevy57 Sherlock Hound Premium Member

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    Really! I know that Viable was dirty company. Purple always follows strictly FCC rule order.
     
  13. JClarke

    JClarke AD Veteran Premium Member

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    You can check yourself, I bet it will be the same thing
     
  14. Chevy57

    Chevy57 Sherlock Hound Premium Member

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    I never use Viable VI to call. :lol: I almost use Purple VRS in all times.
     
  15. Chevy57

    Chevy57 Sherlock Hound Premium Member

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    Snap!VRS had bought Viable VRS, a troubled video relay service provider. I think that new combined company will be new name.
     
  16. Chevy57

    Chevy57 Sherlock Hound Premium Member

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    Against merge. You remember that Hawk Relay and Viable are deaf owned business and they failed to follow FCC procedure and did “dirty” business.

    I disliked SnapVrs. I never use OJO and will return back to OJO soon. I will get $25 refund.
     
  17. PowerON

    PowerON Active Member

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    duh, you work for Purple and you use their service as VRS when you need to reach hearing people.
     
  18. SouthFella

    SouthFella New Member

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    Many people don't like SnapVRS for many reasons. Viable, a deaf owned company is now going to the deaf history books. May the deaf world learn , it don't pay to be crooked , nor to lie .

    I do hope SnapVRS will do better and expand the options for the deaf community to use ( ip relay, AIM relay, blackberry relay etc ). Also hope all the people with the Vpad will be able to use the product they bought in good faith.
     
  19. Chevy57

    Chevy57 Sherlock Hound Premium Member

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    Viable finds a buyer

    Friday, Aug. 21, 2009

    N.Y. company to rescue troubled deaf-services firm

    http://gazette.net/stories/08212009/businew195830_32523.shtml

    by Steve Monroe | Staff Writer Gazette.net Maryland
    [ame="http://www.youtube.com/watch?v=yZqrJHsLaBo"]YouTube - Message from Viable President John T.C. Yeh[/ame]

    Vlog from deafvideo.tv


    Good!
     
    Last edited: Aug 21, 2009
  20. JClarke

    JClarke AD Veteran Premium Member

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    I wish Viable the best - just a small cocern with these Viable VPAD devices as long it works it is OK with my clients!
     

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