official complaint of discrimination against a Social Security office

[Kalista]

Social Security Office should have effective procedures for complying with these requirements, determining the method of communication the deaf person prefers, and procuring interpreter services.

To request an interpreter at a local Social Security office, contact that office directly. Deaf callers may also call 1-800-325-0778 (TTY) and ask for an appointment with an interpreter at a specific local office. The national operator will arrange the appointment through the local office. If a local office refuses to provide an interpreter when requested, the Social Security Administration Office for Civil Rights and Equal Opportunity will accept and investigate complaints against non-complying offices.

To file an official complaint of discrimination against a Social Security office that refuses to provide an interpreter, contact the Social Security Administration at 410-966-7507 V, or at the following address:

Social Security Administration
Office of the General Counsel
General Law Division
Room 617, Altmeyer Bldg
6410 Security Boulevard
Baltimore, MD 21235

Ask the SSA to send Form SSA-437 (Civil Rights Discrimination Complaint Form).

 

[CatoCooper13]

I have had many problems with SSI office as whenever I had an appointment with them, I always requested for an interpreter but they always REFUSED! I was pissed off about that...so, I brought over my mother so she could help me out with it. It's so discriminatory! :madfawk:

 

[scottw]

Good Job!! Way to go! Good idea!!!!

 

[VamPyroX]

I've noticed that some people bitch about ADA rights when they never asked for it in the first place. We can't expect them to know everything about us. For instance, I don't always need an interpreter.

 

[scottw]

Yeah, I know that. But, SSA should learning the law of the ADA!!!!