Nextalk TTY Software?

Discussion in 'Deaf Products & Technologies' started by TheXandieBoy, Apr 1, 2015.

  1. TheXandieBoy

    TheXandieBoy Member

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    Hi,

    I tried to download TTY software from Nextalk -- while I don't have TTY machine. I used that software but it's been awhile that I haven't use and now I would like to use them again but I noticed that they don't provide it anymore for free.

    Is there any TTY software I can use to call as TTY?
     
  2. webexplorer

    webexplorer New Member

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    AOL IM has one but I don't remember which company that provides a TTY relay service.

    You could contact the Nextalk Company about the newer software.

    A deaf business owner needs to make some money in order to support our deaf business owners. It's up to you that you are willing to pay it or not. Good luck.

    http://unitedtty.com/store/product239.html
    http://www.nextalk.com
     
  3. gtanner

    gtanner Member

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    Xandie,

    The old NexTalk program was actually offered by a company called UR Relay, It is unclear whether they are still in business or not.

    The ACCESS platform from NexTalk (the company) was designed specifically for the Deaf and hard of hearing. We have communication servers (video and text) in both the US and Canada, which allows ACCESS users to communicate with pretty much anyone. It includes 9 communication options and is completely network based, so you don't need an analog land line.

    This is not a free program. NexTalk is not funded by the FCC like the Relay companies are. We have to charge a small monthly subscription fee to cover the cost of the telephone line and number associated with the account. The monthly fee we charge is actually less than if you called your local telephone company and asked them for a line for your TTY phone.
     
  4. NormanF

    NormanF New Member

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    I have a TTY but its been a long time since I used one.

    Up until last year, I was quite happy with TRS in my AIM - which is what I used in addition to free IM for chatting.

    Gary Tanner is right, its never going to be free again and the price is lower than what your telecom would charge for a voice phone line plus your TTY you're never gonna use.

    I told him I don't like the contract part of it; I'd rather be free to decide if I want to stay with it but when I read his other thread here about new features and benefits are forthcoming, its made me reconsider my objection.

    Too bad he didn't mention that in his e-mail reply to me, I would have been much more mollified when I signed up for it last month.
     
  5. gtanner

    gtanner Member

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    Norman,

    I realize that the 12 month subscription is something that some people will find annoying, But NexTalk uses a telecom company to get the dedicated phone number which is assigned to the ACCESS subscriber. When we get that number, we are committed to it for 12 months, which is why we ask our subscribers to commit to 12 months. after that initial 12 months, we (NexTalk) can go month by month for that number, which means the ACCESS subscriber can do the same.

    Additionally, please remember that this software can be installed on multiple computers. We do not limit the subscriber to a single install. I personally have the software installed on my work computer, home computer, home laptop and windows tablet. You can only be logged into one of them at a time, but you can install the software on as many computers as you like.

    Thanks

    Gary
     
  6. webexplorer

    webexplorer New Member

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    That is interesting. Thanks for sharing the information.
     
  7. VIVO

    VIVO New Member

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    Since 2 years I am still using NexTalk ACCESS Home Edition and $0.95 per month or $9.95 per year - I do not worry about the TTY/TDD machines anymore. I love NexTalk ACCESS software/application.

    If you are curious about those products..
    You check them out.

    Website: nextalk.com

    Enjoy TTYing!
     
  8. gtanner

    gtanner Member

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    Vivo,

    Thanks for the kind words. We are very excited to launch the next version of ACCESS on December 1st (screen shots attached). Also, watch for our new feature called SpeechPath. It is a speech-to-text voice engine that will be available on the ACCESS platform. The accuracy rate on first use is better than 90%. It will allow you to do VCO calls with out a relay operator.
     

    Attached Files:

  9. JaMafia

    JaMafia New Member

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    Xandie, there is another way if you have iPhone with iOS 10 or better and want Software TTY on it. Apple added Software TTY built-in on iPhone when they released iOS10 for Deaf and Hard of Hearing users. This is available to you if your carrier supports it. If you see [​IMG] in the status bar, it means that TTY is on. Choose Settings > General > Accessibility > TTY to turn TTY on or off. Of course, it does count the voice minutes and is not free. What amazing this was that when I reach TTY numbers calls seem faster and available to talk compared call voice number through VP via VRS and wait in the long queue on hold line between few minutes and an hour.

    Gary, I don't mind try NexTalk ACCESS and I wonder if this support MacOS. The monthly fee is reasonable and affordable!

    Thanks

    James
     
  10. gtanner

    gtanner Member

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    James,

    Today we offer ACCESS for windows (desktops, laptops and tablets). We will release iOs and Android mobile versions next. If you use a windows emulator program on your mac, you could use ACCESS. That is how we do it here in our office. Many of us prefer Mac and use VM ware for windows programs such as ACCESS.
     

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