Misunderstanding At Coffeeshop

brotheryellow

New Member
My nonverbal didn't match her verbal. So she got mad at me. Why do people assume things that cause confusion? and then get angry at me as if I were intentionaly trying to miscommunicate? read my account here :mad:
 

whatdidyousay!

Well-Known Member
Sadly, good customer service is a dying art.
When we growing we knew most of the people that worked in stores , you got to know people by their first name and stores took pride in the having good customer relationship. This was how stores stayed in business , they relied 'on word of mouths ' to get new customers . Customers seen as a person , we're seen a $$ sign. I miss the small stores where you did not need a map to find your way around.
 

ceelynncee

New Member
"Why was I so upset? Because misunderstandings are a daily ****ing occurrence. Especially for Deaf and hard of hearing people." Yep. She probably forgot it as soon as you turned away, but for you...it hangs on awhile. Wash , rinse, repeat.
 
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