PORT RICHEY (FOX 13) -
A home invasion and robbery in Pasco County is exposing some problems in the 911 dispatch system.
It happened earlier this week on Gwain Road in Port Richey. A man called 911 after four robbers with guns broke into his home, demanded money and prescription drugs.
The dispatcher tried to transfer the call from the fire department to law enforcement side of things – but he got a voicemail just as the crooks returned to the home.
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