Dennis S.
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- Nov 22, 2003
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Today, the FCC voted to approve:
1) ASL to Spanish VRS services, effective in 30 days
2) VRS ASA requirements, 80% of all calls must be answered within 3 minutes by Jan 2006 and the time will continue to go down until January 2007 where 80% of all calls must be answered in 2 minutes or less. ALSO, they required VRS to start being available 24 hours a day, 7 days a week starting Jan 2006.
3) 2 line CapTel is a FCC recognized service.
4) VRS Mail is an FCC recognized service. VRS mail is like voicemail for deaf people -- deaf people can leave voicemail or answering machine messages for hearing people, but hearing people couldn't leave deaf signing messages. So, the FCC said that they will allow VRS to leave a message by taping a video clip of the interpreter signing what the hearing caller's message to the deaf person is. That's "VRS Mail"
THERE WAS NOTHING COVERED ABOUT THE VRS INTEROPERABILITY ISSUE. That is still up in the air. If you want to talk/complain about that, make a new thread.
1) ASL to Spanish VRS services, effective in 30 days
2) VRS ASA requirements, 80% of all calls must be answered within 3 minutes by Jan 2006 and the time will continue to go down until January 2007 where 80% of all calls must be answered in 2 minutes or less. ALSO, they required VRS to start being available 24 hours a day, 7 days a week starting Jan 2006.
3) 2 line CapTel is a FCC recognized service.
4) VRS Mail is an FCC recognized service. VRS mail is like voicemail for deaf people -- deaf people can leave voicemail or answering machine messages for hearing people, but hearing people couldn't leave deaf signing messages. So, the FCC said that they will allow VRS to leave a message by taping a video clip of the interpreter signing what the hearing caller's message to the deaf person is. That's "VRS Mail"
THERE WAS NOTHING COVERED ABOUT THE VRS INTEROPERABILITY ISSUE. That is still up in the air. If you want to talk/complain about that, make a new thread.
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