We purchased a 3 season set of a favorite TV show. The container says CC and subtitles in 3 different languages, but not English. The subtitles for foreign languages work, but none are English. Then the closed captioning does not work at all. There is nothing in the setup menu to turn on closed captioning for the English hearing impaired. This is not the first time this has happened to us. Several boxed sets of the Simpson's series says it is closed captioned, but they are not closed captioned and there is no way to go into a setup screen to turn on captioning. Why are manufacturers putting "CC" on the containers, but the show on the DVDs are not captioned. It is misleading and bugs me to death as I would not buy it if I knew it was not closed captioned. Also, is there someplace I can write to complain about this?