Don't use skype for banking

Discussion in 'Deaf Products & Technologies' started by tuatara, Feb 17, 2014.

  1. tuatara

    tuatara pro-water Premium Member

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    I'm not sure where to post this. Mods, please move if you think it should be somewhere else.

    [ame=http://www.youtube.com/watch?v=pQnf7YmRc7k]ASL Don't use SKYPE for banking! - YouTube[/ame]

    Interpreter on youtube discusses how some people who don't have VP have tried to use skype (call an interpreter friend and ask for a favor, help them make a call) -

    She warns: Don't try to use skype to call your bank. If you want to make any changes to your account, this will trigger a fraud alert and you can lose access to your account (atm, debit card, etc) until you go to the bank with ID to prove who you are and fix the problem.
     
  2. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    I don't bother using Skype at all-- prefer to use a VP under my name, so they can actually verify who I am. Easier that way.
     
  3. authentic

    authentic Well-Known Member

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    Only stupid people use Skype for online banking. I refuse to use 2nd party apps for banking either....Mint.com for example.
     
  4. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    If no interpreter, travel to the bank or go online. Do NOT try and mess up your account by using someone else-- that's a good way to screw up real good. That's for relay, that is. Don't try using something that's not authorized for banking-- yet.
     
  5. Foxrac

    Foxrac Well-Known Member Premium Member

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    What about use Sorenson VRS for banking?
     
  6. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    Already do. They have two of my numbers-- ntouch PC and ntouch mobile, because never know if I am out of the house, and they need to reach me.
     
  7. Bottesini

    Bottesini Old Deaf Ranter Premium Member

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    Nobody should even need to be told this if they are able to have a bank account.
     
  8. diehardbiker

    diehardbiker Active Member

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    No problem, it is because all 5 VRS providers use third party agency called Neustar, Neustar is responsible for assigning 10 digit local number on ALL phones, yes land land, cellphone, Certified relay service providers and so on. Banking system depends on Neustar for authenticity of all incoming calls. Skype, and other type of calls do not use Neustar, so no Neustar connection, no banking service.

    Neustar is a government contractor dealing with 10 digit numeric plans in North America only, Canada, Mexico, and other countries have their own agencies.

    so when you call a bank from your SVRS VP, your Sorenson 10 digit number will show up at bank's caller ID and if it matches on your account profile, you will be fine.

     
  9. Foxrac

    Foxrac Well-Known Member Premium Member

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    I'm asking about is it safe to use Sorenson VRS for banking.
     
  10. Foxrac

    Foxrac Well-Known Member Premium Member

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    You answered my question. :ty:
     
  11. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    Very. They're not allowed to repeat your information to anyone.
     
  12. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    And yet, some people go to great lengths to mess it all up by using an unauthorized 3rd party.
     
  13. Foxrac

    Foxrac Well-Known Member Premium Member

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    Ok, I never use VP for banking.

    I only meet in person at bank and communication in writing.
     
  14. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    Do it all the time. If the interpreter revealed my info to anyone else, that person would be terminated and if my info was compromised, there could be some sort of legal problem, although I dunno how that part works.
     
  15. diehardbiker

    diehardbiker Active Member

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    I have done VP calls with Wells Fargo and Bank of America without ANY issue. That was after 10 digit local number becomes mandatory. During the days of proxy number, meaning anyone can make up 10 digit fake number, I can't place calls with bank. Glad it was over.

     
  16. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    Same here, and I make sure to use numbers that are under my own name, and not someone else's VP number, as that could cause problems.
     
  17. Calvin

    Calvin In Hazzard County Premium Member

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    VRS service is a professional serviceand is not allowed to use any personal info to anyone else. That's why we don't know the interpreter's name only use the number and letter ID. I'm not sure why they choose to use Skype for interpreter as it is not professional and risky to compromise your personal information. I've used Sorenson and never had issues as they know the law and has always been professional since I use their service.
     
  18. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    Same here. I wouldn't trust certain VRS providers with that information. SVRS is the only one I trust.
     
  19. MangaReader

    MangaReader Active Member

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    uh..murder isn't an option. It's against the law. :hmm:

    On a serious note, I usually use Live Help online when I need to talk to the bank. I love live help.
     
  20. ChicagoBlue2

    ChicagoBlue2 Veteran Traveler Premium Member

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    No killing. I'll just sue the person for comproming my info, if I ever found out who it was, but I've never had that issue, so I think I'll be all right.
     

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