Hi, my family and I live on the second floor of an apartment complex and my neighbor downstairs is bullying me. She says that I am too loud. This particular neighbor complains about every thing though, I mean when the dryer is on she complains and everyone who has lived in this unit has been scared away or evicted because she complained too much. I have asked the apartment manager to switch us to a downstairs apartment so this wouldn't be a problem. Me, being hard of hearing, things need to be louder for me and living upstairs is not a good idea. So I asked them to switch us but they won't unless we pay a new deposit, a whole new app fee, and new background check. I feel this isn't fair and feel my rights are being violated. What do I need to do to get my apartment complex to move us with out all the fees?