UpstNYDesigner

There is a thread that kalista talked about ATMs that needed ASL. Her idea was a mistaken and should have focused on drive-thru. I used to be HOH and I used to hear what they say and make my orders with little difficulties. However, after losing hearing to tinnitus, I could not use drive-thru like I used to. How am I going to do this? Remember Terelyne's incident with BK over a decade ago or so and so far BK has not yet made a new version of drive-thru at their franchises.

I would like to voice this matter that we need a touchscreen similar to ATMs and we can press buttons for what we want to order. Then the screen will tell you how much the bill is.

If BK wants the remaining 10 percents of Americans and foreigners who are deaf, hoh, etc.. for profit, they should have put up special screens.

I remember Funscape had those machines and deaf people were so excitied back then. I used to go there often just to eat because I took advantage of using the computer they had for us to order! Then they took it away then it was a big nosedive for Funscape after they took those screens away! A lesson they have to learn! NEVER ever play with us!

Please get in touch with your favorite American fast food chains. There are many dozens of chains you can get in touch with!

I still want to order my Tendergrill Combo with King size at Drive-thru! Not freaking inside! Hee hee!

Deafness

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jasin

You dont need to hear to use an atm only read what is on the screen. And there are fast food places with lcd screens and captioning, the one here has it.

shel90

What fast food restaurant is that? I agree with that idea UpstNYdesigner! Do we contact the headquarters of the company and let them know what we want?

yea, I agree with u that we dont need ASL videos on the ATMs..geez!

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lizzardhere

Wow.. you know I had never thought about that. How in the world would u order drive through. I have to say I think calling in for delivery has to be difficult. But yeah. I totally agree with the touch screen menu outside, although some companies might be scared theives would run off with it or something. Kids these days. But it would cut down on menu screw ups for all of us !

Canuckian_Chick

YEah it would be great to have a touch screen but I use to go right up to the window that you get your food and explain to them that I can't hear that speaker. Most of the time they are accommodating as I've never had any problems so far otherwise I'll just go inside to order... I've seen drive through banking so this is a possibility but then you have to remember if anyone will read it or whomever is computer illeriate (sp) will not know how to use it esp the old people (so there's pros and cons) .. like my Father who is so old-fashioned that he'll refuse to use the ATM instead he'll go inside to do his business... I guess I take after him when I want some fast food.. lmao..

YOu may see one if you are in MD, Washington DC and few other places that have a High number of deafies living around the area.. (just my thought)

Lojistik

Of just get off your lazy ass, walk into the resturant, and then place your order.

Angel

UpstNYdesigner, that sounds like an awesome idea!!

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TFWFalcon

I never thought of that. GOOD THINKER

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shel90

Have u tried bringing 2 sleepy kids inside the restaurant in -5 degree weather? Why should I have to do that just because I am deaf? I still go thru the drive thru and order my food at the pick up window. Pisses a lot of people off but I aint getting out in -5 degree weather for a drink.

The touch screen would make things easier for everyone, the employees, the deaf customer and hearing customers cuz they dont have to wait longer while the deaf customer orders food thru the pick up window. I think it is a win-win situation.

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Lojistik

So don't go there. Buy something healthy, drink some water. There's a reason america is the most over weight country in the world, people have no self control.

horselover61

Another way I was thinking was to use the BB or SK and type in what you want before pull up where the screen is and then aim your bb or SK at the screen what you want just the button of your BB or Sk then if it wrong then you fix it or if it right then pulled up to the next window pay your food and get your food and go.

that need a new techology.

Angel

Yeah and some fast food restaurants have face to face drive-thru, I have a few near my hometown, a lot better than speaking through the speaker box...

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VamPyroX

I simply drive up to the window.

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shel90

Oh really..never seen those. All of the restaurants that I have ever been to require the speaker box. That's cool.

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UpstNYDesigner

LOOK, most of us love the idea!!!! SORRY!!!! NEXT!!!

UpstNYDesigner

Yeah! Just ask Terelyne her experience at Burger King out in the La La Land she faced back in early 1990s, I think. Source: Deaf Life.

Terelyne had a baby and she drove through at BK and she ordered something but they said she must order inside or go through the speaker. She drove straight up the window. That is why. Because of the baby, too much trouble and she had to park and you know the rest of history. Yes, they even called the cops. She didnt get arrested but she sued BK but BK didnt do anything! Go figure!

Only place had the computers were Funscape Entertainment Center.. It was an indoor amusement park with mini golf, arcade, 2 or 3 rides, movie complex, etc.. well, they had a fast food stand for pizza hut, a sub, KFC, taco bell, and something else.. I think Dairy Queen. I recalled that you go up to the computer and order your food and then pay to cashier then pick up your food! I loved that!!! But that was walk-up. I even asked for manager on first visit and told her that Funscape finally broke barrier for Deaf people (I wore hearing aid then and could hear better back then and we talked). It was not intended she said but it worked for us! Word got around fast and many Deaf went there to order.

Bad news was that a few years later, when it was downside in company wide, they took away the computers then a few months later, they closed Funscape. I am referring to the one in my hometown in Central NY. I am sure they did close quite a bit of Funscape. Did any of you experienced this back in early 1990s?

shel90

Royal Farms have that ..I believe Sheetz does too.

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shel90

and your point is?

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Peachy Lady

Here's my thought...what if the first menu outside has a button to alert the clerk that you're deaf, then you drive to the window and use touch screen in front of clerk to order. That would prevent smart aleck kids from playing with touch menu screen and drive off.

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webexplorer

I like the idea for the captioning and press some buttons to select the food. I personally do not like to go in the fast food because of the robbery. It happens once a while in the same place - I read it in the newspaper. I had to go inside and order it quickly and get out. I eat my food in the car that makes me feel safer.

nozobo

I simply use paper n pen when I used drive-thru @ fast food... No biggie!

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jwillisbarrie

Swiss Chalet has an interesting system. You can order online for delivery to work or home. Also option of call-ahead takeout. See Swiss Chalet
The online ordering site is: https://www.swisschaletordering.com/
You can give any special instructions needed etc.

UpstNYDesigner

Papa John's Pizza chains already have that system with online ordering. I think Pizza Hut does that too. I dont know about others. But its a great idea to use the computers and pagers to contact those chains to deliever you food! Wooo!

Speaking of delievery, in Central America, you can even call a Burger King or Mickey D's to send someone on a motorcycle to bring you your whopper or a mac burger and fries! If they do that down there, why cant they do that up here!!?? CONTACT your favorite chain and have them start up the same way as Central American chains do!

UpstNYDesigner

That is a great idea! I like that and then drive up and give them what you want.

They should also provide deaf people copies of order forms. They also have faxes and you can order through that way. Not a bad idea! Same with online ordering as I just mentioned in last reply!

shel90

Yea same here and most of the time, employees are cool about it but that one time, the employees were assholes about it. Oh boy..

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Nesmuth

Yeah right when the cashiers in there are 95% likely to be illiterate illegal immigrants who cant read "I want whopper with cheese" on paper.

Richard

Dixie

I think the touch-screen menu would be a GREAT idea for everyone, not just deafies. You pull up - type in what you want, it shows up on the computer screen on the inside, once you're done with your order it prints out a ticket that you hand to the cashier in the window that has your order number and total on it. You give the cashier the money, the cashier gives you the food and your off. But I don't forsee this happening in my area simply because there is not a large deaf population here.

I think there might be a couple of places in Little Rock that do have touch screens but I don't know for sure. I'm only saying that because they have the AR School for the Deaf there.

As for ATMs needing ASL - uhhhhh not quite....... I don;t need ASL videos to operate one. lol

Cheri

Yea! I think it would be an awesome idea! I hate to speak to the speaker box, I feel like an idiot, not knowing if they got my order or not, because sometimes their screen is out of service, not in working condition. It'll be so nice if we all just press in our order, so there's no mistakes being made. I am sure most customers would love this idea.

There's a face to face drive thru about 45 mins away from me, which they no longer have a speaker box, just pull up the window and say your order. I like that!

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WildHunt

I just walk right in the restaurant, write down my order, show it to the cashier, pay up, get food, and go home. Simple as that.

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VamPyroX

I also just drive up to the window. They understand.

As for the touch screen, there's a risk of damage from people pressing on the screen too much as well as damage from over-use.

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