AllDeaf.com
Perks - Advertise - Spy - Who Quoted Me  
Go Back   AllDeaf.com > Deaf Community > Our World, Our Culture
LIKE AllDeaf on Facebook FOLLOW AllDeaf on Twitter
Reply
Thread Tools Display Modes
Unread 08-29-2013, 06:45 AM   #1
LadyAbigail
Registered User
 
LadyAbigail's Avatar
 
Join Date: Jul 2013
Location: Midwest U.S.
Posts: 76
Likes: 0
Liked 0 Times in 0 Posts
Sorenson Communications

I had the opportunity to visit one of Sorenson Communications relay centers with my ASL class last week. It was very interesting, we got a tour and info about the company and what they do, (interpret for deaf and HOH over the phone) and attended one of their regular CEUs (Continuing Education Unit) for interpreters. So, I'm wondering...is this something that most deaf people know about and use regularly? Is it a new thing that a lot of people don't know about yet?
LadyAbigail is offline   Reply With Quote
Alt Today
All Deaf

Beitrag Sponsored Links

__________________
This advertising will not be shown in this way to registered members.
Register your free account today and become a member on AllDeaf.com
   
Unread 08-29-2013, 07:50 AM   #2
Moelza
Registered User
 
Join Date: Dec 2008
Posts: 41
Likes: 0
Liked 0 Times in 0 Posts
Talking Yes.. of course...

Quote:
Originally Posted by LadyAbigail View Post
I had the opportunity to visit one of Sorenson Communications relay centers with my ASL class last week. It was very interesting, we got a tour and info about the company and what they do, (interpret for deaf and HOH over the phone) and attended one of their regular CEUs (Continuing Education Unit) for interpreters. So, I'm wondering...is this something that most deaf people know about and use regularly? Is it a new thing that a lot of people don't know about yet?
Yes. this is something that... we are very... familiar with It's a phone for us so yeah of course, we're aware. Sorenson isn't the only vendor that provides this services.. there are other companies like ZVRS.. Purple... Convo... and many more.. my personal favorite is Sorenson. The sad part is that many hearing people don't realized that it's "standard" for us, the deaf/hoh people and it's annoying. At my work station, i would have a video phone and my coworkers would gawk at my "gadget" as they call it. I understand that they're amazed w/ the technology and amazed on how we can communicate with people in a different way... but it's like.. get over it, haha. of course, I'm nice about it and I let them see how it works by calling a coworker from the other end of the building (who also has a vp). so to answer your question... video phone is something that we do know about.
Moelza is offline   Reply With Quote
Unread 08-29-2013, 11:05 AM   #3
radioman
Premium Member
 
radioman's Avatar
 
Join Date: Jun 2008
Location: In the good ole USA !
Posts: 2,906
Likes: 16
Liked 4 Times in 3 Posts
Let me put it this way - majority of us on Alldeaf use the VRS's as preferred way to communicate on the phone instead of those darned old dinosaurs technologies called TDD or formerly known as TTY using TRS companies. The old technology is still in place, but more and more are migrating to VRS'es. Most of us have already moved the the VRS's but there are still select few using TDD's for many reasons.

Any deaf and HoH can use VRS service and hardware as long they have two things: sign and have high speed internet at home or place of where they want to use VP.

Many deafs are already aware of VP's to make VRS calls, but there are still some in the "dark ages" and its going to take time to educate them or get high speed in their area. With all of us deaf/HoH/hearing we can work together to make this happen. Even in the workplaces- the hearies just needs to be open mind on how we deafies can help you with phone calls for job duties at your work if you can spread awareness/understanding that a internet connection/deskspace is needed for VP to be installed. Same goes for the IT dept at workplaces needs to understand that certain ports needs be open to the VP assigned IP address.
radioman is online now   Reply With Quote
Unread 08-29-2013, 01:42 PM   #4
ohmylight
Registered User
 
ohmylight's Avatar
 
Join Date: Feb 2013
Location: Capital District, New York
Posts: 597
Likes: 0
Liked 0 Times in 0 Posts
Send a message via AIM to ohmylight
Most hearing people know about TTY.... that's older because you need more things on you to make that call. You can make a VRS call via nTouch for Sorenson on your iphone or ipad while on the go. You don't need to carry extra things with you.

The people I know close to my generation who are comfortable with smartphones and technology use more apps and VRS on iphone etc. I also know people who are dumbfounded by apps and smartphones who stick to what they know. It's not that they don't know it exists.... it's just that they are less frustrated with what they're comfortable with.
ohmylight is offline   Reply With Quote
Unread 08-29-2013, 02:18 PM   #5
Jane B.
Registered User
 
Join Date: Mar 2011
Posts: 2,496
Likes: 14
Liked 20 Times in 14 Posts
And then there are those of us that know about it BUT don't know ASL mainly because we know no one that uses it. I, for instance, took a beginning class in it a couple of different years many years ago and made NO contacts to use it with. It has been so many years since I have seen anyone use it, for example while out shopping, that I can't remember when it was. Thus, I have forgotten 99% of what I did learn. I get soooo frustrated with those that assume we ALL know and use ASL!

I find TTY and the State Relay Service with VCO (voice carryover - so I can talk for myself and the CA just sends me what the other person says) very convenient at home.

I am still fighting to find something dependable to use on a smartphone. It seems that all the providers around here either don't even offer 3G service (AT&T has us stuck in an Edge area) or the signal strength varies enough to have at least one of the people on the call cutting in and out with one of the CapTel apps.
Jane B. is online now   Reply With Quote
Unread 08-29-2013, 03:50 PM   #6
VamPyroX
bloody phreak from hell
 
VamPyroX's Avatar
 
Join Date: Feb 2003
Location: 40.18, 58.41
Posts: 34,375
Likes: 0
Liked 3 Times in 3 Posts
Send a message via ICQ to VamPyroX Send a message via AIM to VamPyroX Send a message via Yahoo to VamPyroX
Yes, I'm aware of their services... as well as many other VRS.

However, it's not something I use often. The most I used it was twice a month for conference calls for work. Other than that, it's once every few month to communicate with friends.

I'm not much of a telephone person.
__________________
Check out my city... CLICK HERE!
(If you've already visited yesterday, visit again today!)
VamPyroX is offline   Reply With Quote
Unread 08-30-2013, 01:59 PM   #7
Gobae
Registered User
 
Gobae's Avatar
 
Join Date: Oct 2003
Location: Valley Falls, NY
Posts: 200
Likes: 2
Liked 4 Times in 2 Posts
Send a message via ICQ to Gobae Send a message via AIM to Gobae Send a message via Yahoo to Gobae
One road block for Sorenson-like devices is that they sometimes have difficulties with proxy servers and firewalls, both of which are common in businesses.

The school where I work (as a computer technician) had one installed in the DHH classroom and took some work to get it functioning correctly. What impressed me the most though was that the technicians that Sorenson sent to work with us were Deaf. I know it would make sense for Sorenson to hire Deaf techs to work with their customers but so many businesses are stupid about stuff like that. Anyway, it was really cool getting to sign "techie-stuff" with Deaf technicians.
__________________
Gobae - The Blacksmith
Re:Living History Blog
Ancient Celtic Clans
Gobae is offline   Reply With Quote
Unread 09-04-2013, 08:47 PM   #8
ecp
Registered User
 
ecp's Avatar
 
Join Date: Dec 2004
Posts: 508
Likes: 0
Liked 0 Times in 0 Posts
Quote:
Originally Posted by LadyAbigail View Post
So, I'm wondering...is this something that most deaf people know about and use regularly? Is it a new thing that a lot of people don't know about yet?
I would ask you if you know what TTY is?
Basically, yes, most/just about all Deaf people know about VRS, and Captel, and TTY. It is how we communicate with people.

The companies (Sorensom and CDVRS and others) arrange for Deaf people to receive free videophones.

I've used VRS before but because I voice when I sign it was awkward for my fiancÚ (who is now my husband).

Texting is so much easier and less trouble. I can get my point across and understand the other person without having to rely on a third party.
__________________
Progressive hearing loss now severe to profound for a decade before getting a cochlear implant at age 27.
Now rocking the cyborg life.
I've known ASL since I was 4 but prefer to speak AND sign.
I have masters degrees in medical science and kicking ass.
ecp is offline   Reply With Quote
Unread 09-06-2013, 03:48 PM   #9
LadyAbigail
Registered User
 
LadyAbigail's Avatar
 
Join Date: Jul 2013
Location: Midwest U.S.
Posts: 76
Likes: 0
Liked 0 Times in 0 Posts
Quote:
Originally Posted by ecp View Post
I would ask you if you know what TTY is?
Basically, yes, most/just about all Deaf people know about VRS, and Captel, and TTY. It is how we communicate with people.
Yes, I know what TTY is. Most of my deaf culture and ASL education has been via older videos and books from the 80s and 90s so I was familiar with TTY but not so much with VRS. One scene in Switched At Birth was the first time I'd seen a videophone, so I was wondering if it's a new thing or if I'm just behind the times. I'm behind the times. LOL. I'm catching up though. Learning more about the deaf world every week!
LadyAbigail is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 10:37 AM.


Join AllDeaf on Facebook!    Follow us on Twitter!

AllDeaf proudly supports St. Jude Children's Research Hospital

Copyright © 2002-2014, AllDeaf.com. All Rights Reserved.