What if they are interchangeable to avoid repitition of the same access code, or always the same?
Are you thinking of retrieving and hacking for the passcode or whatever that you don't have to ask every time you have to get the passcode from them? And if this continues, why is anyone not complaining to Sonreson?
I already fired an email to tech support 2 nights ago but havent heard back... I guess they are off on weekend.
Yes, I'm former Sorenson trainer/installer. I had visited Sorenson Communications in Salt Lake, Utah last four years ago. I saw that few tech support works there. that s not good. Should hire more tech support. Some customers were complained to wait too long for answering tech support report. Hovrs tech support is faster service than Sorenson.