Sorenson's closing for good.

posts from hell · 08-05-2010, 03:19 PM

Better change providers and quick.

It's amazing, though. Looking two-three months ago, they were the strong hold, the richest, the biggest... Today they have shown that they are very fragile on the inside.
I guess we can say that they showed a bluff, strong when weak.

Now we know why they didn't contribute to the development of ASL users to provide security for their business future. They didn't have the cash for it.

Now we as a consumer can either accept their behavior in the last few months and continue using their services or decide that they should close for good.

I choose to close them for good.

No interpreters should have suffered like they have in the last few days.

PowerON · 08-05-2010, 03:54 PM

Sorenson have to re-think on how to make money without use FCC.

**Dismal Shadow** · 08-05-2010, 04:57 PM

Not surprised really. We have spanish terps in Sorenson call center here in PR and they all got lay off.

**sequoias** · 08-05-2010, 06:19 PM

Wirelessly posted (Samsung Epix (i907))

Says who? Sorenson on Facebook said that they will continue running but only laid off some employees.

**JClarke** · 08-05-2010, 07:10 PM

What such thing? What happens with their 84% investments? What a shame.

Special · 08-05-2010, 07:26 PM

Quote:

Originally Posted by PowerON

Sorenson have to re-think on how to make money without use FCC.

Didn't Sorenson provide ALL DEAF who want VP with one for FREE?! Think about THAT before you start talking bad about Sorenson!

diehardbiker · 08-05-2010, 07:34 PM

If someboy gave you something of a value, and services; for free, what are you going to do to return them back? Give thanks to them or smashing into their face?

Think about this,
Deaf and damn proud!
DHB

**Beowulf** · 08-05-2010, 07:34 PM

A couple days ago I got an email from SIPrelay and mySorenson to complete my account by calling a number from a VP and showing hte Sorenson representative a drivers license, state ID, or recent utility bill with my name and current address. This smells fishy...Did anyone else get that?

diehardbiker · 08-05-2010, 07:47 PM

Do you mean you got unexpected call from somebody asking for these information though SIPrelay?

Quote:

Originally Posted by Beowulf

A couple days ago I got an email from SIPrelay and mySorenson to complete my account by calling a number from a VP and showing hte Sorenson representative a drivers license, state ID, or recent utility bill with my name and current address. This smells fishy...Did anyone else get that?

Evo Dragon · 08-05-2010, 08:40 PM

YouTube - ‪Sorenson VRS-2-1.mov‬&lrm;

more discussions: Sorenson VRS-2-1|Florida Jon|DeafVIDEO.TV

**Beowulf** · 08-05-2010, 09:07 PM

Quote:

Originally Posted by diehardbiker

Do you mean you got unexpected call from somebody asking for these information though SIPrelay?

Through an email, yes. Do SIPrelay and Sorenson work together???

katz4life · 08-05-2010, 09:09 PM

I guess my bf and I are going to apply for Zvrs. Is it free? Nevermind, I'll ask my brother. He just started working for Z. By the way, our VP-200 Sorenson hasn't been used for about 2 years. It's all in dust now.

PowerON · 08-05-2010, 10:49 PM

Quote:

Originally Posted by Special

Didn't Sorenson provide ALL DEAF who want VP with one for FREE?! Think about THAT before you start talking bad about Sorenson!

when there was TTY, we had to pay telephone service while we pay internet. It still same. Where is your pea-brain go?

Oh never mind, you sign up as annoying and never come back again to post. Lame

dark · 08-06-2010, 12:35 AM

I concur. I dont see any reasons to deny the fact that it IS sorenson's faulty..

Frisky Feline · 08-06-2010, 05:01 AM

Quote:

Originally Posted by Douglas

I guess my bf and I are going to apply for Zvrs. Is it free? Nevermind, I'll ask my brother. He just started working for Z. By the way, our VP-200 Sorenson hasn't been used for about 2 years. It's all in dust now.

Oh that's great. It should keeps him busy. Hope he likes it. I have not used sorenson for about 6 yrs. ha. it got more dusts than you do!

LakeTahoe · 08-06-2010, 07:08 AM

Though E mail? SIPrelay do not send e mail to relay the call, this is SCAM!

SIPRelay only send and recieve though AIM or SIPrelay for Blackberry.

DHB
ooops I used my wife account

Quote:

Originally Posted by Beowulf

Through an email, yes. Do SIPrelay and Sorenson work together???

**Beowulf** · 08-06-2010, 09:12 AM

Quote:

Originally Posted by LakeTahoe

Though E mail? SIPrelay do not send e mail to relay the call, this is SCAM!

SIPRelay only send and recieve though AIM or SIPrelay for Blackberry.

DHB
ooops I used my wife account

That is my suspicion. I will investigate when I get home next week.

lilbugsb3 · 08-06-2010, 11:15 AM

LOL! You are so funny and misinformation about Sorenson is closing for good, it is not TRUE! You lead them to misinformation. Sorenson still running as like always but just adjust of their operations. next time, if they're actually CLOSE and you may POST it!

lilbugsb3 · 08-06-2010, 11:17 AM

Quote:

Originally Posted by Beowulf

A couple days ago I got an email from SIPrelay and mySorenson to complete my account by calling a number from a VP and showing hte Sorenson representative a drivers license, state ID, or recent utility bill with my name and current address. This smells fishy...Did anyone else get that?

Sorenson will NEVER ask you for ANY information such as SSN, ID etc! You must get a call from someone else but not Sorenson because if they do that, you can email them via vrscomment@sorenson.com and give them with CIR number if you remember, and once they get urs email and they will take care of it

posts from hell · 08-06-2010, 02:38 PM

Quote:

Originally Posted by Special

Didn't Sorenson provide ALL DEAF who want VP with one for FREE?! Think about THAT before you start talking bad about Sorenson!

Yeah, they gave it out for free for a reason, to take advantage of the deaf population. Think about that as well.

Also, other VRS companies give out freebies as well. Feel free to go and boycott them.. I'm boycotting Sorenson for the few reasons I stated in the first post.

That is all.

posts from hell · 08-06-2010, 02:38 PM

Quote:

Originally Posted by sequoias

Wirelessly posted (Samsung Epix (i907))

Says who? Sorenson on Facebook said that they will continue running but only laid off some employees.

Did you read my first post?

You have the power to close them.

I'm electing to use that power. That is all.

posts from hell · 08-06-2010, 02:39 PM

Quote:

Originally Posted by JClarke

What such thing? What happens with their 84% investments? What a shame.

Its not "investments". Its a 84% monopoly over the VRS industry. That number is going down, and will be going down fast.

posts from hell · 08-06-2010, 02:40 PM

Quote:

Originally Posted by diehardbiker

If someboy gave you something of a value, and services; for free, what are you going to do to return them back? Give thanks to them or smashing into their face?

Think about this,
Deaf and damn proud!
DHB

I give my thanks to companies who contribute to the deaf community. Sorenson's hardly one of them. After messing up 400+ interpreter jobs, think about the aftermath? Where are they going to go? What are they going to do?

I consider interpreters a big part of the deaf community.

posts from hell · 08-06-2010, 02:42 PM

Quote:

Originally Posted by lilbugsb3

LOL! You are so funny and misinformation about Sorenson is closing for good, it is not TRUE! You lead them to misinformation. Sorenson still running as like always but just adjust of their operations. next time, if they're actually CLOSE and you may POST it!

Where is the misinformation? Show me?

deaf4ever · 08-06-2010, 05:27 PM

That is why I start using Say Hey: "say-hey.tv". They also started web site at www.say-hey.com. good interpreters, friendly company. i have try a few others but like them best for now.

radioman · 08-06-2010, 09:37 PM

Quote:

Originally Posted by PowerON

Sorenson have to re-think on how to make money without use FCC.

Don't worry. History will repeat itself! Take a look at the TTY that became TDD's that was national FCC funded. now its state funded. I am pretty sure Sorenson is aware of the "big picture" 5-15 years down the road. I am pretty sure they are just milking the FCC funds as long they can before they must put in bids at state level like TDD's did. Only problem is that ip addresses that VP's uses are not owned statewide..

Don't say I didnt warn you.

Jeff Harris · 08-07-2010, 02:12 AM

Quote:

Originally Posted by radioman

Don't worry. History will repeat itself! Take a look at the TTY that became TDD's that was national FCC funded. now its state funded. I am pretty sure Sorenson is aware of the "big picture" 5-15 years down the road. I am pretty sure they are just milking the FCC funds as long they can before they must put in bids at state level like TDD's did. Only problem is that ip addresses that VP's uses are not owned statewide..

Don't say I didnt warn you.

Only problem is that ip addresses that VP's uses are not owned statewide..

What in the world are you talking about with this nonsensical statement?

Jeff Harris · 08-07-2010, 02:25 AM

Quote:

Originally Posted by posts from hell

Better change providers and quick.

It's amazing, though. Looking two-three months ago, they were the strong hold, the richest, the biggest... Today they have shown that they are very fragile on the inside.
I guess we can say that they showed a bluff, strong when weak.

Now we know why they didn't contribute to the development of ASL users to provide security for their business future. They didn't have the cash for it.

Now we as a consumer can either accept their behavior in the last few months and continue using their services or decide that they should close for good.

I choose to close them for good.

No interpreters should have suffered like they have in the last few days.

What strong company can withstand a cut to revenue and on this magnitude and not nosedive in 2-3 months?

Sorenson gets paid less than their competition. And apparently some of their competition had to fudge their numbers to be profitable. What does that say?

If Sorenson's owners paid to much for the company the last time it changed hands, then this rate cut could mean the end of Sorenson. Does that mean they are greedy? No, it means that they overpaid and now have to face the fact that their forecasts of what the FCC would do were way optimistic and now they can't pay their creditors.

Businessmen sometimes make bad judgement calls.

If Sorenson goes away, who is going to provide you service? Do you really think Sorenson's competitors will just sign you up all at once? Do you think they have that type of idle capacity? If so, you aren't thinking it through. You don't just snap your finger and take on Sorenson's user base.

Sargeras · 08-07-2010, 06:33 AM

It is most unfortunate that Sorenson was forced by the FCC to lay off employees. I do not blame Sorenson as they have consistently and on daily basis, fought with FCC. They've opened up their fiancial data to FCC to help them understand what are the necessary rate to help Sorenson survive and continue to provide superb services to the deaf community, much like the other VRS Providers as well.

The one thing you need to understand is that Sorenson is such a large company and well run, making Sorenson the most efficient VRS company. Therefore, logic dictates that it is in the FCC's best interest to work with Sorenson to save ratepayer money, which translates to Tier III rate. HOWEVER, at this present time, the course of action adopted by FCC has forced Sorenson to lay off employees and restructure their operations, which means that Sorenson could lose some customers to other VRS Provider. This is okay but here lies the problem...

The problem is that FCC most likely made a horrible mistake by paying more as there are no other VRS Providers that are Tier III, meaning they're either Tier I or II. Therefore, these Tier I and II VRS Providers are billing FCC for more money that forces FCC to pay MORE for these services, which they could have pay LESS if Sorenson didn't suffer a drastic cut in Tier III rate. If FCC goal was to save ratepayer money and be an efficient steward of the TRS funds, they are FAILING in this role.

Moreover, FCC still has FAILED to explain why Tier I and II didn't suffer more than a dollar cut in their rate while Tier III suffered an dollar and 10 cent rate cut. This appears as a intentional attack on Sorenson by FCC as Sorenson is the only known Tier III provider.

Therefore, think about how FCC is "saving money" and being efficient with the TRS funds. Additionally, why is only Sorenson suffering the drastic cut in rate, when others VRS Providers don't have to suffer that drastic cut in their respective tier? Admittedly, FCC has some valid points but in this case, the points they make are far too few to the points that Sorenson makes.

Lastly, do not cite the debt that Sorenson has accumulated or how much they paid their investors and such. This is a business for profit and Sorenson became the leading VRS Provider because of these business decision they made. Hence, none of you have the knowledge nor the understanding about Sorenson's finacial structure or debt load. Even FCC doesn't state that they have the full knowledge of their finacial structure as they cited Debtwire as their source about Sorenson's debt.

Just think about what FCC should be doing and what their role are supposed to be. They are failing in every aspect of their role to protect the VRS Industry.

dark · 08-07-2010, 01:20 PM

P

Quote:

Originally Posted by Sargeras

It is most unfortunate that Sorenson was forced by the FCC to lay off employees. I do not blame Sorenson as they have consistently and on daily basis, fought with FCC. They've opened up their fiancial data to FCC to help them understand what are the necessary rate to help Sorenson survive and continue to provide superb services to the deaf community, much like the other VRS Providers as well.

The one thing you need to understand is that Sorenson is such a large company and well run, making Sorenson the most efficient VRS company. Therefore, logic dictates that it is in the FCC's best interest to work with Sorenson to save ratepayer money, which translates to Tier III rate. HOWEVER, at this present time, the course of action adopted by FCC has forced Sorenson to lay off employees and restructure their operations, which means that Sorenson could lose some customers to other VRS Provider. This is okay but here lies the problem...

The problem is that FCC most likely made a horrible mistake by paying more as there are no other VRS Providers that are Tier III, meaning they're either Tier I or II. Therefore, these Tier I and II VRS Providers are billing FCC for more money that forces FCC to pay MORE for these services, which they could have pay LESS if Sorenson didn't suffer a drastic cut in Tier III rate. If FCC goal was to save ratepayer money and be an efficient steward of the TRS funds, they are FAILING in this role.

Moreover, FCC still has FAILED to explain why Tier I and II didn't suffer more than a dollar cut in their rate while Tier III suffered an dollar and 10 cent rate cut. This appears as a intentional attack on Sorenson by FCC as Sorenson is the only known Tier III provider.

Therefore, think about how FCC is "saving money" and being efficient with the TRS funds. Additionally, why is only Sorenson suffering the drastic cut in rate, when others VRS Providers don't have to suffer that drastic cut in their respective tier? Admittedly, FCC has some valid points but in this case, the points they make are far too few to the points that Sorenson makes.

Lastly, do not cite the debt that Sorenson has accumulated or how much they paid their investors and such. This is a business for profit and Sorenson became the leading VRS Provider because of these business decision they made. Hence, none of you have the knowledge nor the understanding about Sorenson's finacial structure or debt load. Even FCC doesn't state that they have the full knowledge of their finacial structure as they cited Debtwire as their source about Sorenson's debt.

Just think about what FCC should be doing and what their role are supposed to be. They are failing in every aspect of their role to protect the VRS Industry.

Apparently, u didnt gathering enough information before jump onto it. For your information, sorenoon arent only facing the impacts but purple, hawk, some other has to face it in different situations too.

Secondly, sorenson is failing at manage the business due to their overspending on thousand of centers and leeched so much interpreters out of the deaf community. That's flawed they made is THEIRS fault for greedy and attempted to generate so much minutes by planting more centers then more minutes they makes. Unfortunate....

08-05-2010, 03:19 PM	#1 (permalink)
posts from hell Registered User Join Date: Nov 2004 Posts: 9,434	Sorenson's closing for good. Better change providers and quick. It's amazing, though. Looking two-three months ago, they were the strong hold, the richest, the biggest... Today they have shown that they are very fragile on the inside. I guess we can say that they showed a bluff, strong when weak. Now we know why they didn't contribute to the development of ASL users to provide security for their business future. They didn't have the cash for it. Now we as a consumer can either accept their behavior in the last few months and continue using their services or decide that they should close for good. I choose to close them for good. No interpreters should have suffered like they have in the last few days.

08-05-2010, 03:54 PM	#2 (permalink)
PowerON Registered User Join Date: Mar 2007 Location: 37.5, 126.9 Posts: 10,328 Blog Entries: 5	Sorenson have to re-think on how to make money without use FCC. __________________ • [Illustrator.Blog-alloon.com] • Don't shoot me! I'm only blogger!

08-05-2010, 04:57 PM	#3 (permalink)
Dismal Shadow Premium Member Join Date: Apr 2006 Location: Ivalice Posts: 3,476	Not surprised really. We have spanish terps in Sorenson call center here in PR and they all got lay off. __________________ Atheism in the name of God is an abandonment of all religious beliefs … giving up the attempt to make sense of the world in terms of any fixed idea or intellectual system. It is becoming again as a child and laying oneself open to reality as it is actually and directly felt, experiencing it without trying to categorize, identify or name it. – Alan Watts

08-05-2010, 07:10 PM	#5 (permalink)
JClarke I.T Guru Join Date: Nov 2006 Location: Canberra, Australia Posts: 28,060 Blog Entries: 6	What such thing? What happens with their 84% investments? What a shame. __________________ This is not a ASL version Owner of the Postwhore Club If you have 5,000 posts - please send me a PM requesting to join.

08-05-2010, 07:34 PM	#7 (permalink)
diehardbiker Registered User Join Date: Mar 2004 Location: In back of Superduty Posts: 11,265	If someboy gave you something of a value, and services; for free, what are you going to do to return them back? Give thanks to them or smashing into their face? Think about this, Deaf and damn proud! DHB __________________ J-MAC's quote: "People who try and fail are more superior than people who don't try at all" "If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny." Thomas Jefferson (1778) Avatar picture is Cape Hatteras light house in OBX.

Today
Deafness	Sponsored Links __________________ This advertising will not be shown in this way to registered members. Register your free account today and become a member on AllDeaf.com

08-05-2010, 06:19 PM	#4 (permalink)
sequoias Premium Member Join Date: Jun 2004 Location: Iowa, the land of the cornfields and pigs Posts: 21,865	Wirelessly posted (Samsung Epix (i907)) Says who? Sorenson on Facebook said that they will continue running but only laid off some employees.

08-05-2010, 07:34 PM	#8 (permalink)
Beowulf Premium Member Join Date: May 2004 Posts: 10,515	A couple days ago I got an email from SIPrelay and mySorenson to complete my account by calling a number from a VP and showing hte Sorenson representative a drivers license, state ID, or recent utility bill with my name and current address. This smells fishy...Did anyone else get that?

08-05-2010, 09:09 PM	#12 (permalink)
katz4life Registered User Join Date: Nov 2003 Location: Queen City Posts: 1,378	I guess my bf and I are going to apply for Zvrs. Is it free? Nevermind, I'll ask my brother. He just started working for Z. By the way, our VP-200 Sorenson hasn't been used for about 2 years. It's all in dust now.

08-06-2010, 12:35 AM	#14 (permalink)
dark Registered User Join Date: Jun 2008 Location: maryland Posts: 201	this thread made me smirks I concur. I dont see any reasons to deny the fact that it IS sorenson's faulty.. __________________

08-06-2010, 11:15 AM	#18 (permalink)
lilbugsb3 Registered User Join Date: Sep 2008 Location: Huntington, West Virginia Posts: 175	LOL! You are so funny and misinformation about Sorenson is closing for good, it is not TRUE! You lead them to misinformation. Sorenson still running as like always but just adjust of their operations. next time, if they're actually CLOSE and you may POST it!

08-06-2010, 05:27 PM	#25 (permalink)
deaf4ever Registered User Join Date: May 2010 Posts: 6	using say-hey.tv now... That is why I start using Say Hey: "say-hey.tv". They also started web site at www.say-hey.com. good interpreters, friendly company. i have try a few others but like them best for now.

08-07-2010, 06:33 AM	#29 (permalink)
Sargeras Registered User Join Date: Aug 2010 Posts: 9	It is most unfortunate that Sorenson was forced by the FCC to lay off employees. I do not blame Sorenson as they have consistently and on daily basis, fought with FCC. They've opened up their fiancial data to FCC to help them understand what are the necessary rate to help Sorenson survive and continue to provide superb services to the deaf community, much like the other VRS Providers as well. The one thing you need to understand is that Sorenson is such a large company and well run, making Sorenson the most efficient VRS company. Therefore, logic dictates that it is in the FCC's best interest to work with Sorenson to save ratepayer money, which translates to Tier III rate. HOWEVER, at this present time, the course of action adopted by FCC has forced Sorenson to lay off employees and restructure their operations, which means that Sorenson could lose some customers to other VRS Provider. This is okay but here lies the problem... The problem is that FCC most likely made a horrible mistake by paying more as there are no other VRS Providers that are Tier III, meaning they're either Tier I or II. Therefore, these Tier I and II VRS Providers are billing FCC for more money that forces FCC to pay MORE for these services, which they could have pay LESS if Sorenson didn't suffer a drastic cut in Tier III rate. If FCC goal was to save ratepayer money and be an efficient steward of the TRS funds, they are FAILING in this role. Moreover, FCC still has FAILED to explain why Tier I and II didn't suffer more than a dollar cut in their rate while Tier III suffered an dollar and 10 cent rate cut. This appears as a intentional attack on Sorenson by FCC as Sorenson is the only known Tier III provider. Therefore, think about how FCC is "saving money" and being efficient with the TRS funds. Additionally, why is only Sorenson suffering the drastic cut in rate, when others VRS Providers don't have to suffer that drastic cut in their respective tier? Admittedly, FCC has some valid points but in this case, the points they make are far too few to the points that Sorenson makes. Lastly, do not cite the debt that Sorenson has accumulated or how much they paid their investors and such. This is a business for profit and Sorenson became the leading VRS Provider because of these business decision they made. Hence, none of you have the knowledge nor the understanding about Sorenson's finacial structure or debt load. Even FCC doesn't state that they have the full knowledge of their finacial structure as they cited Debtwire as their source about Sorenson's debt. Just think about what FCC should be doing and what their role are supposed to be. They are failing in every aspect of their role to protect the VRS Industry.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode