FBI Warrants against two VRS companies and other companies - Page 2

diehardbiker · 07-21-2009, 07:26 AM

This part is true, I believe no more than 2 minutes wait for next available agent.

Quote:

Originally Posted by Chevy57

The FCC has very strict rules regarding ASA. ASA means “Average Speed of Answer.” This is the amount of time it takes for our system to “answer” a call that comes in. VRS companies do not want to call VRS and have to wait, wait, and wait for the VI to come on the screen FCC put in rules that all calls have to be answered in certain amount of time. FCC fine any VRS company for being slow to answer calls within ASA established time limits.

If you can wait VI to answer call that comes in for five minutes or over, must hang up.

qwerty123 · 07-21-2009, 01:20 PM

Quote:

Originally Posted by diehardbiker

This part is true, I believe no more than 2 minutes wait for next available agent.

not so fast

take wait time for whole day or month then average it out must 2 minutes

not 2 minute wait each call

ASA average speed asnwer

qwerty123 · 07-21-2009, 01:22 PM

Quote:

Originally Posted by Chevy57

If you can wait VI to answer call that comes in for five minutes or over, must hang up.

if you hang up at 5 minute vrs provider wont count ASA

but why hang up?

diehardbiker · 07-21-2009, 01:45 PM

I am aware of this, there will always be spike of calls, and that is when exemption is made.

Edit:
Found on FCC website
http://www.fcc.gov/cgb/consumerfacts/videorelay.html
================================================== =================
Speed-of-Answer and 24/7 Requirements for VRS

The FCC has adopted various rules to improve VRS service. Speed-of-answer requirements were phased in during 2006 and took full effect on January 1, 2007. Now VRS providers must answer 80 percent of all VRS calls within 120 seconds. VRS providers must also offer the service 24 hours a day, seven days a week.
================================================== =================

So 120 seconds equals 2 minutes

Quote:

Originally Posted by qwerty123

not so fast

take wait time for whole day or month then average it out must 2 minutes

not 2 minute wait each call

ASA average speed asnwer

diehardbiker · 07-21-2009, 01:45 PM

Exactly.

Quote:

Originally Posted by qwerty123

if you hang up at 5 minute vrs provider wont count ASA

but why hang up?

Chevy57 · 07-21-2009, 03:49 PM

Quote:

Originally Posted by diehardbiker

I am aware of this, there will always be spike of calls, and that is when exemption is made.

Edit:
Found on FCC website
Video Relay Services
================================================== =================
Speed-of-Answer and 24/7 Requirements for VRS

The FCC has adopted various rules to improve VRS service. Speed-of-answer requirements were phased in during 2006 and took full effect on January 1, 2007. Now VRS providers must answer 80 percent of all VRS calls within 120 seconds. VRS providers must also offer the service 24 hours a day, seven days a week.
================================================== =================

So 120 seconds equals 2 minutes

You are right. If you will wait to answer VI coming in less than 2 minutes, hang up then call VRS again

scottw · 07-21-2009, 05:08 PM

Well, I don't know how many interpreter are in SVRS? We do not know how many people hire and job. They are busy and some interpreter already phone busy and break time. It was not very easy and have to be patient.

It not easy.

Chevy57 · 07-21-2009, 08:20 PM

Monday, July 20, 2009

Business partnered with Florida executives charged in conspiracy
by Kevin James Shay | Staff Writer
Viable, a Rockville company that provides services to deaf people and is the subject of a federal investigation, partnered this year with a Florida company whose owners were recently arrested and charged with conspiracy to defraud the federal government.

In addition, an affidavit by an FBI agent filed in a federal court in Florida refers to a Rockville company with a background strikingly similar to that of Viable. The agent said a former employee of the Rockville business told investigators that the company regularly billed for calls that were not properly interpreted.

Yosbel Buscaron and Lazaro Fernandez, co-owners of Innovative Communication Services for the Deaf, a Miami Lakes, Fla., sign language interpreting company that began a partnership with Viable this year, were arrested in late June for conspiracy to defraud the government, according to court documents.

Buscaron has been released on bond and has not been formally indicted, his attorney, Marcia J. Silvers of Miami, said Monday. Fernandez's attorney could not be reached Monday.

The affidavit by FBI special agent Joseph P. Gordon details a "company 2" as announcing in a press release on Feb. 9 a partnership with ICSDeaf "to provide a Spanish language capability" for video relay services, which allows people with hearing disabilities to communicate online using interpreters and Web cameras.

Viable's Web site has a press release dated Feb. 9 that announces the ICSDeaf partnership and quotes Buscaron as saying that ICSDeaf and Viable "share much in common; we both are young, minority-owned companies with a deep passion and commitment to communication access and community empowerment."

The affidavit also identifies "company 2" as being established in 2005, headquartered in Rockville and operating or subcontracting call centers in Rockville, Towson, Baltimore, Austin, Texas, and other cities. Viable was formed in 2005 and has call centers in those cities, according to the company's Web site.

Gordon said an interpreter hired by this company in 2006 in Rockville, who worked there until May 2007, told investigators that calls were made there that were not being interpreted. Some callers told this interpreter that they were friends of one of the company's owners, and one said he was paid $20 an hour to make the "run calls," Gordon said. An hourlong video relay call, based on current government reimbursement rates, would be billed to a fund overseen by the Federal Communications Commission and administered by a nonprofit at the rate of $403.80, Gordon said.

Glenn Lockhart, a Viable spokesman, said in a recent e-mail that federal investigators visited the company's headquarters in June, and the company is "cooperating fully" with investigators. He could not be reached on Monday.

Lockhart previously referred specific questions to company attorney Timothy Sullivan, who did not return calls and e-mails last week and this week seeking further comment. Sullivan is a partner in the Greenbelt law firm Brennan Sullivan and McKenna, with areas of practice that include white-collar crimes, federal trials, ethics and professional responsibility.

"Regardless, our service has remained 24/7 without downtime," Lockhart said in the previous e-mail. "We are still providing top-notch video relay services to deaf and hard of hearing individuals who rely on our technologies for their telephone calls to family, businesses and everyone else important in their lives."

Ian McCaleb, a spokesman for the U.S. Department of Justice, said Monday he could neither confirm nor deny that Viable was under investigation. He also declined to identify "company 2" in Gordon's affidavit.

Viable's offerings include videoconferencing hardware and software, and video-based and on-site interpreting services. The business has grown from a handful of employees to more than 240, with most workers hearing-impaired. Last year, Viable was named one of The Gazette of Politics and Business' Exceptional 53 businesses and nonprofits.

Chevy57 · 07-21-2009, 08:23 PM

Robert L. Mason's report:

Tuesday, July 21, 2009
Why the FBI Looked Into Viable's Rate Billing Trail?

Why the FBI Looked into the Viable, Inc's Rate Billing Trail? That was probably the routine FBI investigation covering the interested party. One of my friend within DC area sent me the e-msg without any in-depth explaination. I deleted my friend's name and email address to protect the reporter's source.

Here is the email message -

Viable is not a certified VRS provider that can bill directly to NECA/FCC, Instead Viable used CACVRS to bill for their VRS services)

Who is the CAC? I checked out that was the Communication Access Center based in Flint, Michigan. The CAC office also existed in Indiana. The CAC usually provided the technical services to various telecommunication facilities.

That explained why the FBI got its pique about the Viable, Inc's so-called questionable rate
trail which the Viable, Inc. headquarter people probably had nothing to do with any unethical relay billing practices.

The Viable, Inc., had fully cooperated with the FBI to sort out the rate billing issues.

Dennis · 07-22-2009, 06:03 PM

Quote:

Originally Posted by Chevy57

You are right. If you will wait to answer VI coming in less than 2 minutes, hang up then call VRS again

This is not the fastest way to get an interpreter. When you hang up, you are sent to "the back of the line" again. So that just means the person who dialed after you will instead get your place.

The ony time you want to hang up is if you have technical problems, like somehow your internet connection got disrupted but your VP kept an unstable connection to VRS.

Nathan · 07-22-2009, 10:14 PM

Quote:

Originally Posted by Dennis

This is not the fastest way to get an interpreter. When you hang up, you are sent to "the back of the line" again. So that just means the person who dialed after you will instead get your place.

The ony time you want to hang up is if you have technical problems, like somehow your internet connection got disrupted but your VP kept an unstable connection to VRS.

That's actually where you are wrong. The moment I hang up after waiting over 2 mins, called again and got answered faster than I expected. (10 secs-)

Passionate4ASL · 07-22-2009, 10:50 PM

This happed in my community, infact I have recently met one of the men accused. As of right it is only accusations and from my understanding he has not been formally indicted. Many people believe he is an outstanding person and friend. I think too often people point fingers before the truth is found. If the accusations are true then I will accept it but be sad because so many friends know and trust. Remember they are innocent until found quilty by a court of law until then only God knows and I hope and pray for the best!

jtodrosen · 07-23-2009, 09:38 AM

We will always do VRS the right way - SnapVRS Video

Snap!VRS reacted to the recent enforcement activity against certain companies and individuals for their fraudulent use of relay services to generate revenue by describing its own continued commitment to unquestionably clean and honest business practices in the provision of video relay services to consumers. To be clear, Snap!VRS was not in any way involved in the recent enforcement activity.

"From the beginning, Snap!VRS has maintained the highest and strictest ethical standards in providing consumers with superior quality video interpreting and innovative products," said President and Chief Executive Officer Tom Kielty.

"At Snap!VRS, we are willing to grow our business at a steadier pace for the sake of providing our customers with a conscientious brand of video relay services," Kielty continued. "We are pleased that relay consumers have widely recognized Snap!VRS' principled approach and we are now thriving because of it."

"We understand that video relay service is a civil right that belongs to consumers. Our interests lie more in a desire to uphold the long term health of relay services, a responsibility to be a good citizen in the deaf and hard of hearing community, and a high level of support for the FCC to continue its focus on progressing relay services to ensure that it is available and accessible to everyone who needs to use it," Kielty said.

"Snap!VRS adheres to legitimate and ethical business practices and has many processes and policies in place to make sure that these standards are kept," said Jeff Rosen, Snap!VRS' General Counsel. "We review every operating plan and policy for compliance with legal and regulatory requirements, and always choose the most judicious route out of respect for our obligations to the community of relay users. Snap!VRS also works closely with its call centers and video interpreters in establishing extensive policies and training to maintain high integrity and strong compliance with FCC requirements in the provision of video relay interpreting."

Snap!VRS is dedicated to doing business according to the following ethical principles:

* All calls are legitimate and organic video relay calls originated by consumers and not manufactured by the provider for the sake of creating additional revenue.
* All customers are treated equally with no preference for any specific person or location. Calls are connected on a first come, first serve basis.
* Snap!VRS does not provide any financial incentives or rewards for the use of its service.
* Maintaining the privacy and confidentiality of all our customers and the content of their calls is critical for all Snap!VRS video interpreters and employees.
* Employees or representatives of Snap!VRS do not make unnecessary VRS calls and do not extend calls beyond their necessary time.
* Snap!VRS is committed to advocating with the deaf and hard of hearing community in promoting their accessibility rights.

Snap!VRS is proud to have led the way with an ethical and successful business model which focuses on being ready and available whenever consumers chooses to make a relay call. Consumers can help preserve and protect the integrity of their relay services by choosing to only make their calls through VRS providers they know are doing business the right way.

scottw · 07-23-2009, 10:18 PM

I found and I understand now.

You can look at Deaf Newspaper, LLC and look for July of daily video. And find FBI Warrently.

2 Companies got trouble!

Yes, it is fraud!

Chevy57 · 07-24-2009, 05:40 AM

Quote:

Originally Posted by scottw

I found and I understand now.

You can look at Deaf Newspaper, LLC and look for July of daily video. And find FBI Warrently.

2 Companies got trouble!

Yes, it is fraud!

Deaf Newspaper, LLC

Yes. Companies got trouble, too..

Nathan · 07-24-2009, 07:15 AM

I wonder what VRS companies they are... whatever they are...they are dirty.

Chevy57 · 07-24-2009, 07:41 AM

Quote:

Friday, July 24, 2009
Rockville firm worked with arrested execs
Deaf-services company targeted in federal probe had partnered with Florida company also under investigation
by Kevin James Shay | Staff Writer
Viable, a Rockville company that provides services to deaf people and is the subject of a federal investigation, partnered this year with a Florida company whose owners were recently arrested and charged with conspiracy to defraud the federal government.

But a Viable spokesman said in an e-mail this week that Viable no longer does business with the Florida company.

An affidavit by an FBI agent filed in a federal court in Florida refers to a Rockville company with a background strikingly similar to that of Viable. The agent said a former employee of the Rockville business told investigators that the company in 2006 and 2007 billed for calls that were not properly interpreted.

Yosbel Buscaron and Lazaro Fernandez, co-owners of Innovative Communication Services for the Deaf, a Miami Lakes, Fla., sign language interpreting company that began a partnership with Viable this year, were arrested in late June, according to court documents.

Buscaron has been released on bond and has not been formally indicted, his attorney, Marcia J. Silvers of Miami, said this week. Fernandez's attorney could not be reached.

The affidavit by FBI special agent Joseph P. Gordon details a "company 2" as announcing in a press release on Feb. 9 a partnership with ICSDeaf "to provide a Spanish language capability" for video relay services, which allows people with hearing disabilities to communicate online using interpreters and Web cameras.

Viable's Web site has a press release dated Feb. 9 that announces the ICSDeaf partnership and quotes Buscaron as saying that ICSDeaf and Viable "share much in common; we both are young, minority-owned companies with a deep passion and commitment to communication access and community empowerment."

But Viable does not now do business with ICSDeaf, Glenn Lockhart, a Viable spokesman, said this week.

The affidavit also identifies "company 2" as being established in 2005, headquartered in Rockville and operating or subcontracting call centers in Rockville, Towson, Baltimore, Austin, Texas, and other cities. Viable was formed in 2005 and has call centers in those cities, according to the company's Web site.

Gordon said an interpreter hired by this company in 2006 in Rockville, who worked there until May 2007, told investigators that calls were made there that were not being interpreted. Some callers told this interpreter that they were friends of one of the company's owners, and one said he was paid $20 an hour to make the "run calls," Gordon said. An hour-long video relay call, based on current government reimbursement rates, would be billed to a fund overseen by the Federal Communications Commission and administered by a nonprofit at the rate of $403.80, Gordon said.

The affidavit also details statements by four former employees of ICSDeaf who worked at that Florida company late last year and early this year. The former employees told investigators that similar "run calls" that were not properly interpreted were made at ICSDeaf during their time there, Gordon said.

Lockhart said in another recent e-mail that federal investigators visited the company's headquarters in June, and the company is "cooperating fully" with investigators. He referred specific questions to company attorney Timothy Sullivan, who did not return calls and e-mails last week and this week seeking further comment.

Sullivan is a partner in the Greenbelt law firm Brennan Sullivan & McKenna, with areas of practice that include white-collar crimes, federal trials, ethics and professional responsibility.

"Viable's priorities remain its customers and employees," Lockhart said. "We are proud to be still providing ViableVRS with 24/7 uptime, enabling deaf and hard of hearing people to make and receive phone calls via our videoconferencing technologies and our talented sign language interpreters."

Ian McCaleb, a spokesman for the U.S. Department of Justice, said Monday he could neither confirm nor deny that Viable was under investigation. He also declined to identify "company 2" in Gordon's affidavit.

Employee contacts state about pay

The employment standards unit of the Maryland Department of Labor, Licensing and Regulation's Division of Labor and Industry received a phone call this week from someone who said he worked for Viable and was not paid lately, said Elizabeth Williams, a department spokeswoman. The person was sent a form to file a complaint, she said.

"An employee has to file a complaint in writing before we can open an investigation," Williams said.

The Division of Labor and Industry recovered $1.24 million in wages owed to Maryland workers in fiscal 2008, more than double the roughly $541,000 the previous fiscal year, according to a department news release. State enforcement efforts to help employees who are owed money have been stepped up in recent years.

Viable's offerings include videoconferencing hardware and software, and video-based and on-site interpreting services. The business has grown from a handful of employees to more than 240, with most workers hearing-impaired. Last year, Viable was named one of The Gazette of Politics and Business' Exceptional 53 businesses and nonprofits.

Rockville firm worked with arrested execs

Viable no longer does business with the Florida company?

Chevy57 · 08-01-2009, 07:29 AM

The Federal Communications Commission’s (FCC’s) Office of the Inspector General will be hosting an informational meeting to discuss the VRS issues and practices described in the FBI Arrest Warrants on August 2-3.

Ed’s Telecom Alert FCC’s Informational Meeting

pubwood · 08-01-2009, 08:11 AM

What a sad news

pubwood · 08-01-2009, 08:14 AM

Hope Viable VRS will survive the difficult times.

chazlcom · 10-01-2009, 03:11 PM

Quote:

Originally Posted by Royale

What surprised me is Viable is not certified as a VRS company, but still they are able to operate. If the VRS company is not certified, then they should not operate as a VRS company. period. That is my opinion.

True. They provide ASL interpreters for a major VRS provider who is licensed by the FCC to bill the TRS fund. In this case, the main company is CAC.

qwerty123 · 10-01-2009, 03:18 PM

Quote:

Originally Posted by yizuman

Is Sorenson VRS on the hit list in this warrant?

no

DURAY · 10-04-2009, 09:34 PM

CAC is what? PAH is hiring lotta of people now.

Quote:

Originally Posted by chazlcom

True. They provide ASL interpreters for a major VRS provider who is licensed by the FCC to bill the TRS fund. In this case, the main company is CAC.

07-21-2009, 08:20 PM	#38 (permalink)
Chevy57 Premium Member Join Date: Feb 2004 Location: Buckeye State Posts: 5,425	Rockville company linked to alleged fraud Monday, July 20, 2009 Business partnered with Florida executives charged in conspiracy by Kevin James Shay \| Staff Writer Viable, a Rockville company that provides services to deaf people and is the subject of a federal investigation, partnered this year with a Florida company whose owners were recently arrested and charged with conspiracy to defraud the federal government. In addition, an affidavit by an FBI agent filed in a federal court in Florida refers to a Rockville company with a background strikingly similar to that of Viable. The agent said a former employee of the Rockville business told investigators that the company regularly billed for calls that were not properly interpreted. Yosbel Buscaron and Lazaro Fernandez, co-owners of Innovative Communication Services for the Deaf, a Miami Lakes, Fla., sign language interpreting company that began a partnership with Viable this year, were arrested in late June for conspiracy to defraud the government, according to court documents. Buscaron has been released on bond and has not been formally indicted, his attorney, Marcia J. Silvers of Miami, said Monday. Fernandez's attorney could not be reached Monday. The affidavit by FBI special agent Joseph P. Gordon details a "company 2" as announcing in a press release on Feb. 9 a partnership with ICSDeaf "to provide a Spanish language capability" for video relay services, which allows people with hearing disabilities to communicate online using interpreters and Web cameras. Viable's Web site has a press release dated Feb. 9 that announces the ICSDeaf partnership and quotes Buscaron as saying that ICSDeaf and Viable "share much in common; we both are young, minority-owned companies with a deep passion and commitment to communication access and community empowerment." The affidavit also identifies "company 2" as being established in 2005, headquartered in Rockville and operating or subcontracting call centers in Rockville, Towson, Baltimore, Austin, Texas, and other cities. Viable was formed in 2005 and has call centers in those cities, according to the company's Web site. Gordon said an interpreter hired by this company in 2006 in Rockville, who worked there until May 2007, told investigators that calls were made there that were not being interpreted. Some callers told this interpreter that they were friends of one of the company's owners, and one said he was paid $20 an hour to make the "run calls," Gordon said. An hourlong video relay call, based on current government reimbursement rates, would be billed to a fund overseen by the Federal Communications Commission and administered by a nonprofit at the rate of $403.80, Gordon said. Glenn Lockhart, a Viable spokesman, said in a recent e-mail that federal investigators visited the company's headquarters in June, and the company is "cooperating fully" with investigators. He could not be reached on Monday. Lockhart previously referred specific questions to company attorney Timothy Sullivan, who did not return calls and e-mails last week and this week seeking further comment. Sullivan is a partner in the Greenbelt law firm Brennan Sullivan and McKenna, with areas of practice that include white-collar crimes, federal trials, ethics and professional responsibility. "Regardless, our service has remained 24/7 without downtime," Lockhart said in the previous e-mail. "We are still providing top-notch video relay services to deaf and hard of hearing individuals who rely on our technologies for their telephone calls to family, businesses and everyone else important in their lives." Ian McCaleb, a spokesman for the U.S. Department of Justice, said Monday he could neither confirm nor deny that Viable was under investigation. He also declined to identify "company 2" in Gordon's affidavit. Viable's offerings include videoconferencing hardware and software, and video-based and on-site interpreting services. The business has grown from a handful of employees to more than 240, with most workers hearing-impaired. Last year, Viable was named one of The Gazette of Politics and Business' Exceptional 53 businesses and nonprofits. __________________

07-21-2009, 08:23 PM	#39 (permalink)
Chevy57 Premium Member Join Date: Feb 2004 Location: Buckeye State Posts: 5,425	Robert L. Mason's report: Tuesday, July 21, 2009 Why the FBI Looked Into Viable's Rate Billing Trail? Why the FBI Looked into the Viable, Inc's Rate Billing Trail? That was probably the routine FBI investigation covering the interested party. One of my friend within DC area sent me the e-msg without any in-depth explaination. I deleted my friend's name and email address to protect the reporter's source. Here is the email message - Viable is not a certified VRS provider that can bill directly to NECA/FCC, Instead Viable used CACVRS to bill for their VRS services) Who is the CAC? I checked out that was the Communication Access Center based in Flint, Michigan. The CAC office also existed in Indiana. The CAC usually provided the technical services to various telecommunication facilities. That explained why the FBI got its pique about the Viable, Inc's so-called questionable rate trail which the Viable, Inc. headquarter people probably had nothing to do with any unethical relay billing practices. The Viable, Inc., had fully cooperated with the FBI to sort out the rate billing issues. __________________

07-22-2009, 10:50 PM	#42 (permalink)
Passionate4ASL StormyStarySkies Join Date: Sep 2008 Location: South Florida Posts: 277	This happed in my community, infact I have recently met one of the men accused. As of right it is only accusations and from my understanding he has not been formally indicted. Many people believe he is an outstanding person and friend. I think too often people point fingers before the truth is found. If the accusations are true then I will accept it but be sad because so many friends know and trust. Remember they are innocent until found quilty by a court of law until then only God knows and I hope and pray for the best! __________________ JennieLynn

07-23-2009, 09:38 AM	#43 (permalink)
jtodrosen Registered User Join Date: Feb 2009 Posts: 4	Snap!VRS video "We will always do VRS the right way." We will always do VRS the right way - SnapVRS Video Snap!VRS reacted to the recent enforcement activity against certain companies and individuals for their fraudulent use of relay services to generate revenue by describing its own continued commitment to unquestionably clean and honest business practices in the provision of video relay services to consumers. To be clear, Snap!VRS was not in any way involved in the recent enforcement activity. "From the beginning, Snap!VRS has maintained the highest and strictest ethical standards in providing consumers with superior quality video interpreting and innovative products," said President and Chief Executive Officer Tom Kielty. "At Snap!VRS, we are willing to grow our business at a steadier pace for the sake of providing our customers with a conscientious brand of video relay services," Kielty continued. "We are pleased that relay consumers have widely recognized Snap!VRS' principled approach and we are now thriving because of it." "We understand that video relay service is a civil right that belongs to consumers. Our interests lie more in a desire to uphold the long term health of relay services, a responsibility to be a good citizen in the deaf and hard of hearing community, and a high level of support for the FCC to continue its focus on progressing relay services to ensure that it is available and accessible to everyone who needs to use it," Kielty said. "Snap!VRS adheres to legitimate and ethical business practices and has many processes and policies in place to make sure that these standards are kept," said Jeff Rosen, Snap!VRS' General Counsel. "We review every operating plan and policy for compliance with legal and regulatory requirements, and always choose the most judicious route out of respect for our obligations to the community of relay users. Snap!VRS also works closely with its call centers and video interpreters in establishing extensive policies and training to maintain high integrity and strong compliance with FCC requirements in the provision of video relay interpreting." Snap!VRS is dedicated to doing business according to the following ethical principles: * All calls are legitimate and organic video relay calls originated by consumers and not manufactured by the provider for the sake of creating additional revenue. * All customers are treated equally with no preference for any specific person or location. Calls are connected on a first come, first serve basis. * Snap!VRS does not provide any financial incentives or rewards for the use of its service. * Maintaining the privacy and confidentiality of all our customers and the content of their calls is critical for all Snap!VRS video interpreters and employees. * Employees or representatives of Snap!VRS do not make unnecessary VRS calls and do not extend calls beyond their necessary time. * Snap!VRS is committed to advocating with the deaf and hard of hearing community in promoting their accessibility rights. Snap!VRS is proud to have led the way with an ethical and successful business model which focuses on being ready and available whenever consumers chooses to make a relay call. Consumers can help preserve and protect the integrity of their relay services by choosing to only make their calls through VRS providers they know are doing business the right way.

07-24-2009, 07:15 AM	#46 (permalink)
Nathan Perfect Prosecutor Join Date: Apr 2006 Location: Lost in Paradise Posts: 2,829 Blog Entries: 6	I wonder what VRS companies they are... whatever they are...they are dirty. __________________ Nathan's Blog "Good things come to those who wait"

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07-21-2009, 05:08 PM	#37 (permalink)
scottw Registered User Join Date: Nov 2003 Location: Crestview, Florida Posts: 848	Well, I don't know how many interpreter are in SVRS? We do not know how many people hire and job. They are busy and some interpreter already phone busy and break time. It was not very easy and have to be patient. It not easy.

07-23-2009, 10:18 PM	#44 (permalink)
scottw Registered User Join Date: Nov 2003 Location: Crestview, Florida Posts: 848	I found and I understand now. You can look at Deaf Newspaper, LLC and look for July of daily video. And find FBI Warrently. 2 Companies got trouble! Yes, it is fraud!

08-01-2009, 07:29 AM	#48 (permalink)
Chevy57 Premium Member Join Date: Feb 2004 Location: Buckeye State Posts: 5,425	The Federal Communications Commission’s (FCC’s) Office of the Inspector General will be hosting an informational meeting to discuss the VRS issues and practices described in the FBI Arrest Warrants on August 2-3. Ed’s Telecom Alert FCC’s Informational Meeting __________________

08-01-2009, 08:11 AM	#49 (permalink)
pubwood Registered User Join Date: Nov 2006 Posts: 8	What a sad news Last edited by pubwood; 08-01-2009 at 06:33 PM.

08-01-2009, 08:14 AM	#50 (permalink)
pubwood Registered User Join Date: Nov 2006 Posts: 8	Hope Viable VRS will survive the difficult times. Last edited by pubwood; 08-01-2009 at 06:33 PM.

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