Tips: Fastest communicate with relay svc.

PowerON · 04-27-2007, 10:40 AM

I decide to give some tips. I don't know if anyone would thought of something.

***NOTE: It's for non-video relay svc***

Whatever I'm call such as I aware of my problem on something or order something. IMPORTANT thing is... BE PREPARE!

I had to write note under TextEdit (alternative as Notepad, since I'm Mac user). Anyway, I type the begin introduce about the problem after I know the question usually goes "how can I help you today? yada yada?" So, I know how to answer it as you do. And I add several sentence that I may need to tell to customer service, just in case.

And I have to be sure, I had telephone number by copy/paste to make call. I use IP-RELAY, since it's my current strong prefer. Because I love typing. Don't ya? Anyway, when I made the call and the agent via customer service reply, I copy the sentence I had from note and paste. Volia! It's there, it's like I typing too fast as agent would thought it's impossible and but reply MUCH QUICK to person on phone.

However, when person ask the random question that I may know to answer, I typing in notepad since it keep blah blah blah and I don't feel like I want to interrupt until there is "GA" in there. After I finish typing and I copy setence and paste in box after see "ga" appear. volia! I reply quick. ta da!

It save my time and give good satisfactory with agent. In my experience, it's fastest I have done, compaer to video since I hate to spell it out for them to make sure my darn hand is clear.

Angel · 04-27-2007, 11:40 AM

LOL, good tip, I'll do that sometimes....

nozobo · 04-27-2007, 11:46 AM

Quote:

Originally Posted by PowerON

I decide to give some tips. I don't know if anyone would thought of something.

***NOTE: It's for non-video relay svc***

Whatever I'm call such as I aware of my problem on something or order something. IMPORTANT thing is... BE PREPARE!

I had to write note under TextEdit (alternative as Notepad, since I'm Mac user). Anyway, I type the begin introduce about the problem after I know the question usually goes "how can I help you today? yada yada?" So, I know how to answer it as you do. And I add several sentence that I may need to tell to customer service, just in case.

And I have to be sure, I had telephone number by copy/paste to make call. I use IP-RELAY, since it's my current strong prefer. Because I love typing. Don't ya? Anyway, when I made the call and the agent via customer service reply, I copy the sentence I had from note and paste. Volia! It's there, it's like I typing too fast as agent would thought it's impossible and but reply MUCH QUICK to person on phone.

However, when person ask the random question that I may know to answer, I typing in notepad since it keep blah blah blah and I don't feel like I want to interrupt until there is "GA" in there. After I finish typing and I copy setence and paste in box after see "ga" appear. volia! I reply quick. ta da!

It save my time and give good satisfactory with agent. In my experience, it's fastest I have done, compaer to video since I hate to spell it out for them to make sure my darn hand is clear.

I do the same thing on my sidekick notes, I usually use it to check my voicemail thru IP-Relay to my cell phone(sidekick) when I'm not home to use VRS, I hate repeating instructing operators what to do to check my voicemail so I simply copy and paste from my notes onto ip-replay and within 2 minutes I'm done calling...

TechBill · 04-28-2007, 10:18 PM

I use IP Relay via AIM and I just type everything out ahead of time or type out the answer to question asked by other end but I don't hit enter on the keyboard until I see a GA to send it to the Relay.

ideafspy · 04-29-2007, 07:54 AM

Then go to class as taking Finger Spelling course until your darn hand become beaut hand.

Just like I took as fart expert to cause..

Quote:

Originally Posted by PowerON

I decide to give some tips. I don't know if anyone would thought of something.

***NOTE: It's for non-video relay svc***

Whatever I'm call such as I aware of my problem on something or order something. IMPORTANT thing is... BE PREPARE!

I had to write note under TextEdit (alternative as Notepad, since I'm Mac user). Anyway, I type the begin introduce about the problem after I know the question usually goes "how can I help you today? yada yada?" So, I know how to answer it as you do. And I add several sentence that I may need to tell to customer service, just in case.

And I have to be sure, I had telephone number by copy/paste to make call. I use IP-RELAY, since it's my current strong prefer. Because I love typing. Don't ya? Anyway, when I made the call and the agent via customer service reply, I copy the sentence I had from note and paste. Volia! It's there, it's like I typing too fast as agent would thought it's impossible and but reply MUCH QUICK to person on phone.

However, when person ask the random question that I may know to answer, I typing in notepad since it keep blah blah blah and I don't feel like I want to interrupt until there is "GA" in there. After I finish typing and I copy setence and paste in box after see "ga" appear. volia! I reply quick. ta da!

It save my time and give good satisfactory with agent. In my experience, it's fastest I have done, compaer to video since I hate to spell it out for them to make sure my darn hand is clear.

horselover61 · 04-29-2007, 08:51 AM

Quote:

Originally Posted by TechBill

I use IP Relay via AIM and I just type everything out ahead of time or type out the answer to question asked by other end but I don't hit enter on the keyboard until I see a GA to send it to the Relay.

I do that the same way as you do.

shel90 · 04-29-2007, 09:39 AM

Quote:

Originally Posted by horselover61

I do that the same way as you do.

same here..

PowerON · 04-29-2007, 08:53 PM

Quote:

Originally Posted by TechBill

I use IP Relay via AIM and I just type everything out ahead of time or type out the answer to question asked by other end but I don't hit enter on the keyboard until I see a GA to send it to the Relay.

good

lizzardhere · 05-11-2007, 08:03 AM

Nice tips.. I've got a few that will make those ANNOYTING recording alot shorter.

First when calling a place that you know has a recording example Dell. Give us as much info before the call is place (not 'live rep' as this is annoying and usually can't happen without info anyways.) Prove account numbers and why you are calling. Like I would be calling dell to make a payment. So when i call into IP relay I would give them these instructions:

XXXX-XXXX-XXXX-XXXX-XXX (<~acct nbr) Make a payment

Just providing those 2 simple things can save 5-10 minutes.

04-27-2007, 10:40 AM	#1 (permalink)
PowerON Please don't click me! D: Join Date: Mar 2007 Location: Would like to live at Fort Davis, TX Posts: 3,948 Blog Entries: 1	Tips: Fastest communicate with relay svc. I decide to give some tips. I don't know if anyone would thought of something. *NOTE: It's for non-video relay svc* Whatever I'm call such as I aware of my problem on something or order something. IMPORTANT thing is... BE PREPARE! I had to write note under TextEdit (alternative as Notepad, since I'm Mac user). Anyway, I type the begin introduce about the problem after I know the question usually goes "how can I help you today? yada yada?" So, I know how to answer it as you do. And I add several sentence that I may need to tell to customer service, just in case. And I have to be sure, I had telephone number by copy/paste to make call. I use IP-RELAY, since it's my current strong prefer. Because I love typing. Don't ya? Anyway, when I made the call and the agent via customer service reply, I copy the sentence I had from note and paste. Volia! It's there, it's like I typing too fast as agent would thought it's impossible and but reply MUCH QUICK to person on phone. However, when person ask the random question that I may know to answer, I typing in notepad since it keep blah blah blah and I don't feel like I want to interrupt until there is "GA" in there. After I finish typing and I copy setence and paste in box after see "ga" appear. volia! I reply quick. ta da! It save my time and give good satisfactory with agent. In my experience, it's fastest I have done, compaer to video since I hate to spell it out for them to make sure my darn hand is clear. __________________ "If you trust every Web site but not a government ... There are so many Web sites, so much hearsay. These are not official. It is possible that all news on the Internet is accurate?" - Coach Lu

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Today
Deafness	Sponsored Links __________________ This advertising will not be shown in this way to registered members. Register your free account today and become a member on AllDeaf.com

04-27-2007, 11:40 AM	#2 (permalink)
Angel Premium Member Join Date: Nov 2003 Posts: 18,695	LOL, good tip, I'll do that sometimes....

04-28-2007, 10:18 PM	#4 (permalink)
TechBill Registered User Join Date: Nov 2006 Posts: 540	I use IP Relay via AIM and I just type everything out ahead of time or type out the answer to question asked by other end but I don't hit enter on the keyboard until I see a GA to send it to the Relay.

05-11-2007, 08:03 AM	#9 (permalink)
lizzardhere qq Join Date: Feb 2007 Posts: 41	Nice tips.. I've got a few that will make those ANNOYTING recording alot shorter. First when calling a place that you know has a recording example Dell. Give us as much info before the call is place (not 'live rep' as this is annoying and usually can't happen without info anyways.) Prove account numbers and why you are calling. Like I would be calling dell to make a payment. So when i call into IP relay I would give them these instructions: XXXX-XXXX-XXXX-XXXX-XXX (<~acct nbr) Make a payment Just providing those 2 simple things can save 5-10 minutes.