Toonces

This is fairly new IP-Relay service, provided by GoAmerica. It looks pretty nice. Do check this out at: http://www.i711.com/index.php and see how you like it.

Deafness

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XBGMER

Toonces, I hope that site is trusted.. Now I see many relay are out there like att-t, mci, spirint.. there must something wrong with them, but they just be competitive?? or what?? I just curious...

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Dennis

Competition

Yup. That's all it is about. Competition is good. It means that you have more choices. I like lots of choices. Makes it easy to find what's best for me.

Nesmuth

I see it's a GoAmerica site. Competition is mighty healthy!

Richard

XBGMER

Dennis, Now I got your words.. But I was just wondering if site became offically by FCC.. You know what I talking about? thanks for reply....

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Y

It looks pretty good... except how can
hearing person call me back ??

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Mark Rejhon

Y - You can use MCI AIM IP-Relay to get incoming calls back to you.

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Thanks,
Mark Rejhon
-- Helping add Real Time Text to Jabber/GoogleTalk/iChat networks!
-- www.RealJabber.org

Y

Mark, I already got phone number installed
from MCI IP-Relay and gave it to my "hearing" Mom
and she said that she kept trying to call me back
without any luck... she said that does NOT work.
It kept ringing and ringing. I was there waiting
for her call.

Thats why I have to give up MCI and then
I have to ask i711 to see if they have
any incoming calls from hearing people ?

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Deafhuggy

I've tried the given site and rather liked it mmm

Dennis

To my knowledge, no. It's not on NECA anywhere. But then again, it takes some time for NECA to start getting billed.

WirelessHOH

"Trust i711.com for your Relay Needs
i711.com is provided by GoAmerica, a company that has been providing communication services to people who are deaf or hard of hearing since 1997. GoAmerica has partnered with Nordia, a relay provider for one of the United States' largest relay programs—and a provider of Canada's relay service."

Great. Now all they have to do is provide wireless relay service...I can get the site on my desktop, and can access it through my Bell Blackberry 6750, but "placecall" just tells me "HTML Translation Error - please try a different URL".

Mark?

Velvet

WirelessHOH

I just emailed the contact info provided in the support section. No response yet, but I will keep you posted! (deaflibrarian are you out there somewhere?)

Velvet

WirelessHOH

THEY DIALED AN ONTARIO NUMBER!!!!!!!!!



(From the desktop, she adds. I'm having some trouble getting into the site with my Blackberry, but it could be because I am indoors. I will try again when I go downtown later.)



Velvet

WirelessHOH

From the FAQ:

http://www.i711.com/faq.php

"Will I be able to access i711.com on my wireless pager (such as my Sidekick or BlackBerry)?
A mobile version of i711.com will be available in the near future. Our goal is to make i711.com as accessible as possible, and available for use on many different devices. We know that wireless is a major part of a relay user's life, so we are working to bring you a wireless version very soon."

qwerty123

Richard
Great to hear that competition is healthy. now go to www.siprelay.com

your blood boiling yet?

Nesmuth

Sorenson IP relay is fine as they're not trying to dominte the IP Relay market using forceful tactics as they're doing with their brand of VRS.

Richard

WirelessHOH

As in, the blood of the relay service providers at Nordia.

Just got this nice little email back from i711.com:

>Hello Velvet,
>
>Thank you for sending us your comments.
>
>We are pleased to hear that you enjoy our new service. However; >unfortunately with i711.com, you cannot make international calls outside of >the United States meaning we do not accept any call from Canada or make >any relay call to anyone in Canada.
>
>Sincerely,
>
>i711.com Support

Okay. That's fine. Connecting over the Internet, you're still going through a real live operator (instead of the server pass-through Hamilton Relay uses, which can (and will) block you once they find out you're Canadian). Last I checked, i711.com is still dialing Ontario numbers for me (well, my home number, which is busy, because I'm logged on the Internet, duh), and I'm going to see if I can get one to make an outgoing call where someone really will pick up on the other end tonight. This may be a workaround, until I get caught, but still no wireless relay services as of yet, either. I will keep you posted.

The boiling blood part comes from this:

http://www.itbusiness.ca/index.asp?t...ner=Networking

The relevant quote goes thusly:

"Providing relay services across the border presented a challenge, as relay calls don’t normally cross borders, Grimard said. The signals are different and Nordia worked with Bell to make switches to bridge the two. Though the contact centre is located in Canada, the service is only available in the U.S."

All together now children as a group:

AAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRRRRGGGGGGGGGGG GGGGGHHHHHHHHHHHHHHHHHH!

Sorry. Fine now. Really I am.

Okay, first my problem was the American relay services wouldn't let Canadians make calls. Now, they've got a CANADIAN relay service, that only lets AMERICANS make calls.

And, oh, yes, I managed to get through to the Executive Offices of Bell Mobility, and was told essentially, too bad, so sad, you're S^^t out of luck. ("There is currently no way for Data Support Services to link your Blackberry with the Bell Relay Service.")

In the meantime, I am still making payments of $60.48 to Bell Mobility each and every single month, for $350 worth of PLASTIC.

Can you say "not a happy camper", boys and girls?!

At least I got the snail-mail address of Nordia's Ontario branch. Let's see how long *that* takes to get a response from.....

Velvet

Deaf258

Man.. I feel bad for you. You really don't know what you're talking about.

Nesmuth

Spoken like a Sorenson cheerleader.

Richard

Deaf258

LOL! I rest my case, you DO NOT know what you're talking about!

Dennis

So, are you able to make a call to anywhere else in Ontario via i711?

It doesn't matter where the company is located. What matters is who pays for the FREE service given to you.

The U.S. FCC won't pay the company to make international relay calls. Nordia is forced to comply with the FCC. If you have an issue with that, complain to the FCC:

email: fccinfo@fcc.gov with a WELL WRITTEN letter of complaint regarding Internet Relay. That will get their attention and they will figure out if that's something they want to change.

PeteEMT

If your a Canadian resident, more likely you need to contact the Canadian Goverment's version of the FCC to get them to provide funding for Internet Relay. The US FCC probably doesn't really care if Canada to Canada calls can't be made.

diehardbiker

Hey, all I know is that GoAmerica bailed out Wynd. It sounded like GoAmerica is trying to recover $20 million of bad debts that GoAmerica lend to Wynd. After I found out I711.com was operated by GoAmerica, it turned me off! I would never deal with bad merchant. Yes Wynd broke the contract agreement with me back then when I had Wynd service. So, since Wynd has the habit of breaking contract with the customer. So, should we trust them not breaking the agreement on confidentials? I doubt it. Sure, Wynd thinks I owe them money. I gave them fair chance to correct the problem, but they refused so I rescinded the contract agreement and refused to use and pay for the service. So, now with www.i711.com running by GoAmerica under Wynd, I won't use it! Sorry, man!

Don't you know that Wynd can't sell Tmobile products? That is because they broke contract with Tmobile. I found out when I was working inside job with Tmo...

__________________
J-MAC's quote: "People who try and fail are more superior than people who don't try at all"

"If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny."
Thomas Jefferson (1778)

Avatar picture is Cape Hatteras light house in OBX.

Dennis

Err, you do know that Wynd still (re)sells T-Mobile products (Sidekicks), right? I've never seen them NOT SELL Sidekicks.

If there was a period that they stopped selling them for any reason, it'd be news. So where's the news?

Pony up your sources, man. "Inside job" my butt.

diehardbiker

When you order them (Wynd) they will tell you out of stock. Try this cool old fashioned pagers. Trust me! I have heard alot complains. Plus I used to be working with authorized reseller of Tmo.

Can't tell you who, where, how, why, etc.

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J-MAC's quote: "People who try and fail are more superior than people who don't try at all"

"If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny."
Thomas Jefferson (1778)

Avatar picture is Cape Hatteras light house in OBX.

Dennis

Asked Wynd Sales (sales@goamerica.com) a few minutes ago about their stock, here is their official answer:
So, Biker, when was the last time you worked with your authorized TMo dealer?

PeteEMT

With the profileration of VoIP Telephony services (Vonage etc), I'm waiting for one of these relay providers to offer VCO. When they do, they will have me as a dedicated customer.

To sweeten the deal, VCO with access from my Treo.

Dennis

Are you referring to having the capability to use a computer with a phone handset to make a call with text showing up on the screen?

That's something that I know has been worked on, and the cell phone technology that is available today cannot do voice and data (email, IM, web browser, etc.) at the same time. Once cell phones establish that capability, you'll see VCO options offered.

PeteEMT

Naah it'd be all data. VoIP is Voice Over IP (Internet Telephony), Vonage etc offer it and it's quite popular now, it doesn't seem like it'd be THAT hard to integrate but those are famous last words (as one who programs ).

A drawback for the mobile part might be the processing power required to convert Analog Audio into Digital Audio.

Nesmuth

The relay part is fine, but, it's the beyond part that's not fully inclusive and it's a big turnoff.

Richard