I've had the same experience, both my aids kept cutting out middle of last year, just as the first lockdown here in London was nearing its end, I emailed them and within two days I had an email back saying they had posted a new pair.
Normally emails would have taken a few weeks to get...
Hi, I remember getting mine, knew I couldn't hear well but didn't expect to be told j needed hearing aids.
It can take some adjusting, I really struggled at first but it does get easier.
Feel free to say hi if you wanna chat about it.
Hi,
I'm 43 and from the UK, I'm hard of hearing, worn hearing aids for around 5 years and looking for friends to chat with.
Don't really know anyone else with a hearing loss so would be good to meet others to share experiences with or just have a good old chat :0)