Alley Cat- My audiologist that I used for 14 yrs up and left with out any notice. I ended up calling the place where he originally started from to get some help.The new audiologist who set me up with a pair of Phonaks. She could never get the reverb to stop and 6weeks into it, I was getting frustrated. I didn't like any of it and was told, that this is what it will be. I had to adjust. When I offered to have them sent off, she had no clue. I ended up somehow in a Custom hearing aid shoppe. I am wearing a pair of custom/digital hearing aids .. frustrated again cause I don't know how to articulate what it is about them that I need. The audi told me that two of my aids were dead, I don't think they are, but he can't fix them himself. He can build them, but not fix the ones I have. I have sent a pair off to my first audiologist I grew up with in Misssouri. All came back just fine. I just need to know if there is something out there more reasonable when it comes to me sending them off. I have no idea how old these really are because I switched them up so much with all the humidity and taking care of them. I have one pair that works, one back up that needs to be sent off for a cleaning, one more pair that came back from Missouri and I need to send off three more just to see if anyone can do anything about them. ( yes, I am a chatty one, sorry )