Sorenson VP 200

Pacmans95 · 03-31-2007, 12:43 PM

Hi I have the sorenson VP 200 with DSL and a dlink wbr 2310 wireless router I had it working fine but had a power outage and now the settings are messed up Sorenson dose not have step by step instructions on how to configure the settings .....Dose anyone have the step by step settings and configuration for the VP 200 and what the router settings should be Thanks
Paul

diehardbiker · 03-31-2007, 12:51 PM

Did you call tech support vp at 801 287-9403? TTY- 866-877-9826, or E mail at VRSsupport@sorenson.com? You should be able to get assistance from them.

Please always remember to supply every information of what you have on your networking equipment. You have left out one important information, and this case I wouldn't be able to help you UNLESS you give us your DSL modem information!

True business every modem is different when it comes to set up, some are just basic which can be set up just on router, while other modem need to have different way to set up in order for all three, VP, router, and Modem to work together right. Finally, the reason is often if set up is not right, the port will definetly close and VP will not be able to communicate outside of the networking.

***VamPyroX*** · 03-31-2007, 12:51 PM

Did you try to do auto-configuration or contact Sorenson to have someone come over?

diehardbiker · 03-31-2007, 12:57 PM

When it comes to VP, NEVER NEVER use auto-configuration because it will close the port that VP depends on!!!

Quote:

Originally Posted by VamPyroX

Did you try to do auto-configuration or contact Sorenson to have someone come over?

Pacmans95 · 03-31-2007, 02:54 PM

Yes I Know not to do auto I've done it before just cant remember how
Thanks for the reply

purplecatty · 04-30-2007, 01:48 AM

Quote:

Originally Posted by diehardbiker

Did you call tech support vp at 801 287-9403? TTY- 866-877-9826, or E mail at VRSsupport@sorenson.com? You should be able to get assistance from them.

Please always remember to supply every information of what you have on your networking equipment. You have left out one important information, and this case I wouldn't be able to help you UNLESS you give us your DSL modem information!

True business every modem is different when it comes to set up, some are just basic which can be set up just on router, while other modem need to have different way to set up in order for all three, VP, router, and Modem to work together right. Finally, the reason is often if set up is not right, the port will definetly close and VP will not be able to communicate outside of the networking.

I couldn't get a hold of them at all. Done TTY call and Email and they're too busy to answer my call and message. My vp100 is broken

and need a replacment. I even use my webcam and Envision SL to call 801 287-9403 for Tech support, I get VRS operator standing by. They gave me new tech support VP number and I called , all I get is "Caller not acceping calls".

. My only LAST option is to go over friend's house that have VP100 and call tech support from there.

Worth a try.

purplecatty · 04-30-2007, 01:58 AM

Why don't you go over and pay a visit ur friend that have VP to call Tech support.

**JClarke** · 05-14-2008, 08:19 PM

Catty - did you get your VP 100 replaced with VP 200?

yagazn · 05-15-2008, 07:49 PM

I heard about VP sorenson, hovrs and now VPAD.
I haven't tried any of them at home. but I'm thinking of getting VPAD?. I saw VPAD at deaf nation last month. But I'm unsure.

Is anyone who use VPAD and how was it? thumb up or thumb down? problem?

However, I don't have DSL or fast speed just dial-up. I also have blackberry which I'm using it now for this.

Brian · 05-15-2008, 10:01 PM

I had my VP200 resetted and the setting was messed up. I had hard time getting it to work until third attempt. I was trying to change my phone number which I wasn't able to without getting to the Installer's login screen.

**sequoias** · 05-15-2008, 10:03 PM

Quote:

Originally Posted by MeYag2CAL

I heard about VP sorenson, hovrs and now VPAD.
I haven't tried any of them at home. but I'm thinking of getting VPAD?. I saw VPAD at deaf nation last month. But I'm unsure.

Is anyone who use VPAD and how was it? thumb up or thumb down? problem?

However, I don't have DSL or fast speed just dial-up. I also have blackberry which I'm using it now for this.

http://iballoon.*********.com/archives/109

There's a review of it. Check it out, dude!

**JClarke** · 05-15-2008, 10:11 PM

Seq - your URL is jumbled --

**sequoias** · 05-15-2008, 10:12 PM

Quote:

Originally Posted by Jclarke

Seq - your URL is jumbled --

I didn't do that on purpose! Alldeaf blocked his website for some reason. I don't know why, though. It's poweron's website, tho.

Brian · 05-15-2008, 10:23 PM

Alex had a valid reason to block that domain - it has nothing to do with PowerON though.

**JClarke** · 05-15-2008, 10:28 PM

I know that Brian, he has done it to my website too unfortunately

www.****************.com

www.d e a f i e s a u s t r a l i a .com

DVDFreaker · 05-16-2008, 09:15 AM

Quote:

Originally Posted by Jclarke

I know that Brian, he has done it to my website too unfortunately

www.****************.com

www.d e a f i e s a u s t r a l i a .com

Sucks to be you!

PowerON · 05-16-2008, 10:00 AM

It happen to me just couple days ago during outage and cause both modem and router not work properly.

First, I had to turn modem and router off. For few minutes, I turn router on, then I turn modem on. When these start to work, then I had to turn vp off and turn it back on. It work fine.

DVDFreaker · 05-16-2008, 09:20 PM

Quote:

Originally Posted by PowerON

It happen to me just couple days ago during outage and cause both modem and router not work properly.

First, I had to turn modem and router off. For few minutes, I turn router on, then I turn modem on. When these start to work, then I had to turn vp off and turn it back on. It work fine.

Cool

yagazn · 05-17-2008, 04:04 AM

Quote:

Originally Posted by sequoias

http://iballoon.*********.com/archives/109

There's a review of it. Check it out, dude!

Click and nothing work (puzzle)

webexplorer · 05-17-2008, 10:26 PM

Quote:

Originally Posted by Brian

I had my VP200 resetted and the setting was messed up. I had hard time getting it to work until third attempt. I was trying to change my phone number which I wasn't able to without getting to the Installer's login screen.

I may think that it has to do with your error password. You need to contact the company for a verification. I struggled mine many times, and then I was told that my password was incorrect. Now, it worked fine since then. You may be surprised how small it can be incorrect so easily.

RichardDeaf · 05-17-2008, 10:38 PM

Quote:

Originally Posted by Brian

I had my VP200 resetted and the setting was messed up. I had hard time getting it to work until third attempt. I was trying to change my phone number which I wasn't able to without getting to the Installer's login screen.

Password is typically your 7 or 10 digits VP phone #. Try both.. If you can't figure out password, you may be shit out luck and I have heard that Sorenson wont reset password and force you to create new phone #.

RichardDeaf · 05-17-2008, 10:47 PM

Quote:

Originally Posted by MeYag2CAL

Click and nothing work (puzzle)

Took me 2 minutes to google it up.. Just replace the ******* with "*********".

Brian · 05-17-2008, 10:49 PM

Quote:

Originally Posted by webexplorer

I may think that it has to do with your error password. You need to contact the company for a verification. I struggled mine many times, and then I was told that my password was incorrect. Now, it worked fine since then. You may be surprised how small it can be incorrect so easily.

Quote:

Originally Posted by RichardDeaf

Password is typically your 7 or 10 digits VP phone #. Try both.. If you can't figure out password, you may be shit out luck and I have heard that Sorenson wont reset password and force you to create new phone #.

I was able to get the VP to work again by logging in my password that I gave to the installer when he was setting it up for me. When I tried to change the phone number, I kept getting to the Installer's code/password box - I don't think there is a way to get around that unless the installer is here to do that.

RichardDeaf · 05-17-2008, 11:20 PM

Quote:

Originally Posted by Brian

I was able to get the VP to work again by logging in my password that I gave to the installer when he was setting it up for me. When I tried to change the phone number, I kept getting to the Installer's code/password box - I don't think there is a way to get around that unless the installer is here to do that.

I just tested this by trying to create new numbers.. Interesting.. Thats really sucks if I want to change #.

Brian · 05-17-2008, 11:33 PM

Quote:

Originally Posted by RichardDeaf

I just tested this by trying to create new numbers.. Interesting.. Thats really sucks if I want to change #.

Yeah Richard it sucks. I wonder how "rhr" and maybe "Phillips" were able to change their numbers.

RichardDeaf · 05-17-2008, 11:38 PM

Quote:

Originally Posted by Brian

Yeah Richard it sucks. I wonder how "rhr" and maybe "Phillips" were able to change their numbers.

Maybe they flirted with the installer for login info?

Brian · 05-17-2008, 11:44 PM

Quote:

Originally Posted by RichardDeaf

Maybe they flirted with the installer for login info?

You are probably right. LOL.

RichardDeaf · 05-17-2008, 11:49 PM

Quote:

Originally Posted by Brian

You are probably right. LOL.

One possible workaround.. if you still have that old VP-100 lying around.. You could program it with new number then "transfer" that # to new VP200.. Too bad, installer took it. I believe that transfer password would be MAC address of that VP100.

Brian · 05-18-2008, 12:18 PM

Quote:

Originally Posted by RichardDeaf

One possible workaround.. if you still have that old VP-100 lying around.. You could program it with new number then "transfer" that # to new VP200.. Too bad, installer took it. I believe that transfer password would be MAC address of that VP100.

Aw. I did sign up for VP100 when it first came out, but they didn't have any one in my area at that time. They asked if I knew how to set it up myself, I didn't respond back which I should have done. I am getting a new PC soon, I will try to see if I can the number changed.

webexplorer · 05-18-2008, 12:32 PM

What brand do you have a router for your computer and the VP? i.e. D-Link?

It does not make a sense unless you talked a VP tech support to solve your problem. It sounds that you have two VP100 and VP200. I don't think that could be a problem.

I was told that a few routers do not compatible with the VP.

03-31-2007, 12:43 PM	#1 (permalink)
Pacmans95 Registered User Join Date: Mar 2007 Posts: 2	Sorenson VP 200 Hi I have the sorenson VP 200 with DSL and a dlink wbr 2310 wireless router I had it working fine but had a power outage and now the settings are messed up Sorenson dose not have step by step instructions on how to configure the settings .....Dose anyone have the step by step settings and configuration for the VP 200 and what the router settings should be Thanks Paul

03-31-2007, 12:51 PM	#2 (permalink)
diehardbiker Registered User Join Date: Mar 2004 Location: In back of Superduty Posts: 11,210	Did you call tech support vp at 801 287-9403? TTY- 866-877-9826, or E mail at VRSsupport@sorenson.com? You should be able to get assistance from them. Please always remember to supply every information of what you have on your networking equipment. You have left out one important information, and this case I wouldn't be able to help you UNLESS you give us your DSL modem information! True business every modem is different when it comes to set up, some are just basic which can be set up just on router, while other modem need to have different way to set up in order for all three, VP, router, and Modem to work together right. Finally, the reason is often if set up is not right, the port will definetly close and VP will not be able to communicate outside of the networking. __________________ J-MAC's quote: "People who try and fail are more superior than people who don't try at all" "If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny." Thomas Jefferson (1778) Avatar picture is Cape Hatteras light house in OBX.

03-31-2007, 12:51 PM	#3 (permalink)
*VamPyroX* bloody phreak from hell Join Date: Feb 2003 Location: 40.18, 58.41 Posts: 34,136	Did you try to do auto-configuration or contact Sorenson to have someone come over? __________________ Check out my city... C L I C K H E R E! (If you've already visited yesterday, visit again today!)

05-14-2008, 08:19 PM	#8 (permalink)
JClarke I.T Guru Join Date: Nov 2006 Location: Canberra, Australia Posts: 28,050 Blog Entries: 6	Catty - did you get your VP 100 replaced with VP 200? __________________ This is not a ASL version Owner of the Postwhore Club If you have 5,000 posts - please send me a PM requesting to join.

05-15-2008, 10:11 PM	#12 (permalink)
JClarke I.T Guru Join Date: Nov 2006 Location: Canberra, Australia Posts: 28,050 Blog Entries: 6	Seq - your URL is jumbled -- __________________ This is not a ASL version Owner of the Postwhore Club If you have 5,000 posts - please send me a PM requesting to join.

Today
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03-31-2007, 02:54 PM	#5 (permalink)
Pacmans95 Registered User Join Date: Mar 2007 Posts: 2	Yes I Know not to do auto I've done it before just cant remember how Thanks for the reply

04-30-2007, 01:58 AM	#7 (permalink)
purplecatty Registered User Join Date: Feb 2007 Location: Center of the USA Posts: 3,609	Why don't you go over and pay a visit ur friend that have VP to call Tech support.

05-15-2008, 07:49 PM	#9 (permalink)
yagazn Registered User Join Date: May 2008 Location: Out of nowhere.... Posts: 2,965	I heard about VP sorenson, hovrs and now VPAD. I haven't tried any of them at home. but I'm thinking of getting VPAD?. I saw VPAD at deaf nation last month. But I'm unsure. Is anyone who use VPAD and how was it? thumb up or thumb down? problem? However, I don't have DSL or fast speed just dial-up. I also have blackberry which I'm using it now for this.

05-15-2008, 10:01 PM	#10 (permalink)
Brian Registered User Join Date: Mar 2003 Posts: 4,750	I had my VP200 resetted and the setting was messed up. I had hard time getting it to work until third attempt. I was trying to change my phone number which I wasn't able to without getting to the Installer's login screen.

05-15-2008, 10:23 PM	#14 (permalink)
Brian Registered User Join Date: Mar 2003 Posts: 4,750	Alex had a valid reason to block that domain - it has nothing to do with PowerON though.

05-15-2008, 10:28 PM	#15 (permalink)
JClarke I.T Guru Join Date: Nov 2006 Location: Canberra, Australia Posts: 28,050 Blog Entries: 6	I know that Brian, he has done it to my website too unfortunately www.**************.com www.d e a f i e s a u s t r a l i a .com __________________ This is not a ASL version** Owner of the Postwhore Club If you have 5,000 posts - please send me a PM requesting to join.

05-16-2008, 10:00 AM	#17 (permalink)
PowerON Registered User Join Date: Mar 2007 Location: 37.5, 126.9 Posts: 10,319 Blog Entries: 5	It happen to me just couple days ago during outage and cause both modem and router not work properly. First, I had to turn modem and router off. For few minutes, I turn router on, then I turn modem on. When these start to work, then I had to turn vp off and turn it back on. It work fine. __________________ • [Illustrator.Blog-alloon.com] • Don't shoot me! I'm only blogger!

05-18-2008, 12:32 PM	#30 (permalink)
webexplorer Registered User Join Date: Jun 2003 Location: New England Posts: 5,476	What brand do you have a router for your computer and the VP? i.e. D-Link? It does not make a sense unless you talked a VP tech support to solve your problem. It sounds that you have two VP100 and VP200. I don't think that could be a problem. I was told that a few routers do not compatible with the VP.

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