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Unread 07-18-2012, 09:15 AM   #1 (permalink)
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Could you guys help me design a mobile app to help the deaf to speak on mobile phones

Hello guys,

My name is Gennaro, as part of my MSc degree in Computer Science I am developing an application for android to help the deaf.

It works by using Automatic Speech Recognition to translate the words of the person who is talking to the non hearing person. The deaf can then reply via keyboard and the hearing will hear the words via Text To Speech.

Would you help me design the app, via a short chatting session with about six participants.

Your help would be awesome.

Thanks.
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Unread 07-18-2012, 09:18 AM   #2 (permalink)
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Why? We can text or email with no problem for either side.

If they can't go halfway to meet me, I don't want to talk to them.

There's also video chat for anyone who can use it, although I don't expect everyone to do that.

What you are talking about would be extremely cumbersome and inaccurate, and I would need to be reading the hearing person's end of the conversation since I can't talk on a telephone.
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Unread 07-18-2012, 09:28 AM   #3 (permalink)
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Yes that is the idea, the app looks like an IM application, and the idea is that deaf people can as close to real time as possible. The idea is also to help you in scenarios where SMS cannot do the job. like telephone banking, takeaway services, or any companies that do not have SMS support.
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Unread 07-18-2012, 09:28 AM   #4 (permalink)
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What you're proposing is what IM and IP relay already do.

The only difference is that a real person converts the voice to text & vise versa - which is far more accurate and trustworthy.
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Unread 07-18-2012, 09:31 AM   #5 (permalink)
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@Anij, the idea is to enable deaf to talk in every possible scenario, where IM cannot help them. There is also some cases in which you require privacy which you don't have with a relay operator
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Unread 07-18-2012, 09:32 AM   #6 (permalink)
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@Bottesini the idea is to help the deaf in situations where SMS and emails don't let them communicate. The purpose of the chat is to raise all of these issues so they can be included in the research
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Unread 07-18-2012, 09:38 AM   #7 (permalink)
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Quote:
Originally Posted by G_Imperatore
@Anij, the idea is to enable deaf to talk in every possible scenario, where IM cannot help them. There is also some cases in which you require privacy which you don't have with a relay operator
Relay calls are "private" - in the same way sharing medical info with your dr is "private". Relay operators and interpreters are bound by confidentially agreements protecting their client.

Between email, text, IM, relay, VRS... Honestly it's very easy to communicate with anyone.

In person pen&paper, or typing on a mobile is quick and easy.

There's no way I'd give up accuracy for an automated translation for anything important.

Most mobile carriers already have automatic voice-to-text for voicemails such as SpinVoX. The accuracy depends so heavily on accent, annunciation, speed of speech, background noise etc that while helpful, it's certainly not something that could take relay's place.
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Unread 07-18-2012, 09:40 AM   #8 (permalink)
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Why don't you give us a few examples where you think this would be needed, and we can make suggestions from there.
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Unread 07-18-2012, 09:45 AM   #9 (permalink)
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@Anij,

Basically my idea was to help you guys in situations like takeaway orders, bank, or emergency breakdowns that do not support SMS.

You have to understand that my examples are based on research not experience, so if that is why I need feedback from target users
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Unread 07-18-2012, 09:46 AM   #10 (permalink)
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Can you tell me what VRS is?
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Unread 07-18-2012, 09:51 AM   #11 (permalink)
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Can you tell me what VRS is?
Video Relay Service
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Unread 07-18-2012, 09:52 AM   #12 (permalink)
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Quote:
Originally Posted by G_Imperatore
@Anij,

Basically my idea was to help you guys in situations like takeaway orders, bank, or emergency breakdowns that do not support SMS.

You have to understand that my examples are based on research not experience, so if that is why I need feedback from target users
Relay works for all the situations you mentioned ... I use it all the time for that.

You can access relay from your mobile/cell and place the order. Also many places allow you to email in orders as well (which again can be done via a mobile/cell).
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Unread 07-18-2012, 09:59 AM   #13 (permalink)
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okay thanks for feedback. I am looking at scenarios where relay services are not so reeadily available and there is no support for email ordering. Like where I stay in Italy
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Unread 07-18-2012, 10:15 AM   #14 (permalink)
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okay thanks for feedback. I am looking at scenarios where relay services are not so reeadily available and there is no support for email ordering. Like where I stay in Italy
Is ERS (Europe Relay Service) not available Italy?
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Unread 07-18-2012, 10:24 AM   #15 (permalink)
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Is ERS (Europe Relay Service) not available Italy?
In many areas of the south of Italy you'd be surprise what is unavailable.

The education system does not support teaching of SL either.
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Unread 07-18-2012, 10:35 AM   #16 (permalink)
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Relay works for all the situations you mentioned ... I use it all the time for that.

You can access relay from your mobile/cell and place the order. Also many places allow you to email in orders as well (which again can be done via a mobile/cell).
you might be right vrs works for that- BUT only if you have signal. what if you just happened to be in the worst place at worst time? it would be nice to have extra stuff in the arsenal.

By the way - my android ALREADY has a voice to text but its far from perfect.
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Unread 07-18-2012, 10:56 AM   #17 (permalink)
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If you want to see why computer voice recognition still needs some work go on youtube and watch any video and enable captions. It's also good for a laugh.

I would only do a computer relay system if it's 97% accurate.
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Unread 07-18-2012, 10:56 AM   #18 (permalink)
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The application would use both embedded speech recognition provided by the phone and speech recognition provided by google, there is also an algorithm for correction, but as I said the app needs to be designed first. What needs to be discussed is also your methods of entering text on the phone

would you be interested in taking part in a short on line discussion.
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Unread 07-18-2012, 10:58 AM   #19 (permalink)
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@ A Nihilist, with modern algorithms, there is very high accuracy we are talking about 70 80 percent. It's not perfect, but it is a research project
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Unread 07-18-2012, 10:59 AM   #20 (permalink)
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I am focusing on design aspects at the moment.
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Unread 07-18-2012, 11:08 AM   #21 (permalink)
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Anyone interested in taking part in the disussion please contact me at deafimapp@hotmail.it
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Unread 07-18-2012, 11:11 AM   #22 (permalink)
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I'd suggest you get in contact with the people at Dragon Naturally Speaking - they'd likely be of significant value to you in terms of voice recognition software and it's limitations etc.
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Unread 07-18-2012, 11:34 AM   #23 (permalink)
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My research does not focus on speech recognition but also on text entry and other design aspects which I need to discuss with deaf participants
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Unread 07-18-2012, 12:26 PM   #24 (permalink)
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My research does not focus on speech recognition but also on text entry and other design aspects which I need to discuss with deaf participants
You still didn't answer how would we know what the hearing person is saying?

It would either have to convert their voice to text, or they would need to text back, therefore making the whole thing a huge step down from just texting.
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Unread 07-18-2012, 12:28 PM   #25 (permalink)
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Quote:
Originally Posted by G_Imperatore View Post
would you be interested in taking part in a short on line discussion.
You can just PM here.

As for entering data I like using a flip out QWERTY keyboard because of the physical response not to mention they have gaps between to prevent mistakes. I hate the virtual keyboards because they're too crammed together and there's no "feedback" if you pressed the key or not.
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Unread 07-18-2012, 12:30 PM   #26 (permalink)
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For entering data, I love my virtual keyboard with Swype technology.
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Unread 07-18-2012, 12:32 PM   #27 (permalink)
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It would either have to convert their voice to text, or they would need to text back, therefore making the whole thing a huge step down from just texting.
+1 Even though I "converse" with hearing folks I've found they'd rather just text me than use a relay system because for one thing they don't have to keep calling until I answer. With text messages you can just send and "forget it"
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Unread 07-18-2012, 12:35 PM   #28 (permalink)
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What is the difference between what you are proposing and what is already available?

Each deaf person pronounces the same word differently, and there is already speech recognition software that listens to how we pronounce words and adapts accordingly.

What you propose is interesting, though, but, keep in mind that most deaf people communicate mostly by using their body parts more than their voices. Many deaf folks make the same sound for every word, so I would think that you are better off writing software that would convert body language to written text.
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Unread 07-18-2012, 12:36 PM   #29 (permalink)
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If you want to pm me you're welcome to.
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Unread 07-18-2012, 12:46 PM   #30 (permalink)
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Basically my idea was to help you guys in situations like takeaway orders, bank, or emergency breakdowns that do not support SMS.
I've used the Mobile IM relay system to call AAA when my car broke down. it's basically like doing an IM session on AOL but on the phone. It worked great no complaints.
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