Lily7

I want to get a home security system for my house. The real kind, that sends alarms to a company and sends the police out when it's triggered.

The only thing is with those kinds of alarms you need to be able to communicate with the alarm company for false alarms or accidental triggers. Most of the time this is done by phone.

I've looked around at local companies but none of them offer a solution for me since I can't use a phone the way most hearing people do. None of them seem to have a TTY line or even a way to text them.

Does anyone know of any companies that I could get security services from that offer alternative means of communication for deaf people? Or does anyone know of any special accommodations that the local companies could make for me if I request it? What have those of you that are deaf with home security systems done?

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purplecatty

Did you try ADT security company? You might want to talk with their manager what they can do for deafie.

Just penny of thought

Catty

diehardbiker

Do you have VRS? For example Sorenson VRS® , that way you can call them if there is false alarm.

This applies to only USA, and I assume your from Oklahoma.

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J-MAC's quote: "People who try and fail are more superior than people who don't try at all"

"If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny."
Thomas Jefferson (1778)

Avatar picture is Cape Hatteras light house in OBX.

SneakerNet

Yes, that what I have, ADT do provide strobe light for alarm and I just simply gave them my VP numbers, I have no issue at all with that.

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Jiro

my current home security system is Remington. no false alarm. no security breach. nothing.

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sallylou

Wirelessly posted (droid)

Dogs. Great companionship, too.

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diehardbiker

Same here, my dogs going crazy whenever somebody comes in my house. Most burglars hates dogs with passion, usually they skip house when they notice dogs presence.

__________________
J-MAC's quote: "People who try and fail are more superior than people who don't try at all"

"If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny."
Thomas Jefferson (1778)

Avatar picture is Cape Hatteras light house in OBX.

purplecatty

I don't have security system. I planned to have security cameras that have firmware motion detector like X10 system. I would use Airsoft machine gun or Paintball machine gun to shoot anyone breaking into my house.. Its better than held liable for killing a person with real guns.

I have two cats but it'll zip and hide in a weird behavior. If I am with my cat, I can very easily tell that my cats are detecting strangers. It'll stare directly with it's eye dialated like a hawk and stands up arching. My Tabby will pouf it's tail thick and hard . I would want Chihuahua that my cats would feel better to play with it (My cats love dogs and not afraid of it) in that way it'll yap like crazy

My only weapon I have now is 2 1/2 inches diameter 4 lbs lead balls and big 1 1/2 inches bearing balls (came from Semi tractor trailer) which is enough to break anyone bones or badly injure them if I throw hard.

Lily7

I do have several dogs and they help, but the thing is if they are barking at the door in the other room and I am in bed asleep I'm not going to know it. Should the burglars choose to break in anyway rather than running away, the dogs do me little good, especially if they just end up shooting my dogs. I'd rather have a security system in place that will call the police for me so at least if that does happen there's a better chance of them being caught before they hurt the dogs or me.

Anyway, yes I did talk to ADT, and they didn't have any answers for me. The problem is I am not fluent enough in sign yet to really use VP. I no longer have an old school TTY. I guess I could use Captel with them, but the complication with that is that it is still a really slow way to communicate and the police could get on their way to the house before I can tell them it's a false alarm. Especially since it takes a few minutes to get my computer up and running and open the captel site. And what about if captel goes down or my internet goes down? Not to mention usually they have to be the ones to call you rather than you calling them, at least that is how it was explained to me. And of course, they can't really call me via captel. I'd really rather not rely on that.

I wish ADT could use text messaging with me or something. Gah, I don't know what to do.

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diehardbiker

If you are able to talk though VCO like captel, how about give www.captioncall.com a try? It does not require computer and it is stand alone telephone set with screen that shows caption when other party talks to you, and you response naturally though your voice.

DHB

__________________
J-MAC's quote: "People who try and fail are more superior than people who don't try at all"

"If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny."
Thomas Jefferson (1778)

Avatar picture is Cape Hatteras light house in OBX.

SneakerNet

Really, you don't have to worry about "slow way to communicate", since if you are unable to communicate with them, they will automatically send police, fire and ambulance right away while you still communicating ADT center. I had one false alarm (carbon monoxide) in the middle of the night, ADT sent all emergency depts over while I was sleeping! Some how what we believe that my dog (Great Dane!) must have knocked the carbon monoxide detector out using with something or his paw (since I saw his deflated soccer ball near by).

So, yes you can use CapTel with VCO, you can talk fast with ADT dept, but reading is little slower.

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DeafCaroline

If they call you and you don't answer, the police would automatically be dispatched.

Lily7

That is what I am trying to AVOID though. I don't want to have them coming out for false alarms so much that they start not responding as fast because they think it's just another false alarm when it might be real.

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DeafCaroline

Well, you won't have to worry about that because by law, they have to show up if no one answered the phone. since you don't have an ideal communication system set up with ADT - it's still a better deal that cops show up at your place, false alarm or not than no one showing up at all.

How often do you think false alarms in the middle of the night would occur? If you put that into perspective, you dont have much to worry about.

The other possibility is to contact ADT and ask them to put a note in your file that you are deaf and to send text messages to your cell phone only.

diehardbiker

I understand OP concern, some locals do give tickets for false alarm. That is something OP wants to avoid excessive false alarm.

__________________
J-MAC's quote: "People who try and fail are more superior than people who don't try at all"

"If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny."
Thomas Jefferson (1778)

Avatar picture is Cape Hatteras light house in OBX.

Lily7

They do. I think our area has a law where if you have more than 3 false alarms in a certain time period you start getting ticketed for each one after that, and they aren't cheap.

However, my mom has a security system also, and hers seems to give a false alarm every other month at least, and it's always when she's not at home to call the company and tell them "nevermind, it was a false alarm." So the cops have started taking their time to show up and one time they didn't show up at all.

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SneakerNet

Let me tell you this, it's ADT responsibility to provide proper tools for deaf people, in term of availability equipment for deaf, like strobe light and such. Available equipment to communicate with deaf people. And finally, it's ADT responsibility to have certain training how to communicate with deaf people.

When I first met ADT sale reps, I asked all those questions, there are some part where sale reps could not able to do this. I told them immediately that if they don't have complete access for the deaf, so obviously that ADT only concern saving lives of hearing people and not deaf people?? I told them there will be a lawsuit for it. So, they did work hard to provide equipment for it. I pointed out that sale reps should have training about what tools is good for deaf people. If you ever catch sale reps that don't know what to do, it's a full of bullsh*t. So if you get many false alarms, they should wavied false alarm fee because you are deaf. If they have a tools to communicate with you, then that will be a different story.

So, now I have both ADT system and freak'in large dog...

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whatdidyousay!

I can't say this for Marty!! A guy came up on the deck tonight and Marty did not move a muscle or bark! I when I got him I was hoping he be like Finlay was as Marty is part poodle. Marty is so laid back.

Chevy57

Remington firearms???

Evo Dragon

I don't need home security system. I use to Logitech Alert (security cameras)

<--- dogs are useless and no bark alarm.
<--- your iphone or android or ipad can view security camera at home while you are away.

"May 2009 Customer Success Story Contest: First Place.

The WiLife System was one the best purchases I have made. It was very easy to set up and the customer support was great.

After being robbed last October, I continued having a feeling that someone was entering the house without my knowledge. So I set up the video surveillance system to help figure out what was going on. Then on Wednesday April 8th, I had a strange feeling there was a problem at my house. I logged onto the live streaming feature and there was a man standing in my living room attempting to rob me again! I called 911 from 30 miles away and the police were at my home in literally 4 minutes. They had my whole house surrounded. The criminals did not get away with anything other than the cheese they ate from my refrigerator.

It was a very strange feeling watching my house being robbed and feeling helpless. But in the end, due to this system, they were unable to steal from me again and went straight to jail.

I would recommend this system to anyone who does not want to spend an arm and a leg trying to protect the things they have worked so hard for.

Thanks!
J. Thomas"

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shel90

Guardian has services for the deaf. They installed strobe lights in my house and if the alarm goes off, they VP and text me. However, my VP hasnt been working that great so I have them call my husband for now.

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Christer

Yesterday I was robbed again while I was sleeping and I can feeling bang the wall I thought it was my fiancée she forgets the keys so I check the window and I don't see her car. Then turn and away from the window and I saw black guy in living room and he saw me then he running to outside real fast like a chicken. My door is damaged real bad and glad that 3 maintenaxe replaced the door. I've decided I want buy security camera for my apartment. I need know which best security camera system?

Evo Dragon

Ask your landlord if it's okay or not to install your own security camera in your apt. Some greedy landlord disapprove it. They removed their own security camera installed on their garage spaces.

I had two security cameras for internet access. One night vision camera for outside. One non-night vision camera for living room.

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diehardbiker

Same here Plus dogS too. My dogS barks real damn loud which is very uninviting to whoever comes in. Often I told them no worries, they won't bite, they are overexciting that is it.

__________________
J-MAC's quote: "People who try and fail are more superior than people who don't try at all"

"If people let the government decide what foods they eat and what medicines they take, their bodies will soon be in as sorry a state as the souls who live under tyranny."
Thomas Jefferson (1778)

Avatar picture is Cape Hatteras light house in OBX.

Evo Dragon

"I recently bought the Logitech alert system for many reasons -- peace of mind when I’m not at home, liability issues, and for those few lurkers in the night time. I have had more than a hard time trying to get my camera installed. My neighbor made a huge stink about it. So, I had to write letters to the HOA, and track down my police report (from when my car had been vandalized), to help validate my camera.

After all the fuss was over, I was able to keep my cameras, but under one condition that they couldn’t be attached to the siding of the house. So, I found a way out of it. I cemented a wooden post into a plant holder, then attached my camera to the post!

I knew in the end my cameras would pay for themselves and that after all the fight it would be worth it. And it truly was! A few months later, in mid-October, on a dark, foggy morning, I awoke to banging and what sounded to be a jiggling of my door knob. So, I ran to my back room and quickly checked my cameras. I was stunned. I couldn’t believe my eyes. A large male came on to my back deck. He quickly looked at the camera and got very frustrated letting out a big sigh. He then quickly walked off my deck and then around to the front. At the front, he tried jigging the handle. At this time, he became very enraged and started yelling. After a few minutes of no luck at trying to get in, he walked off. My camera also videotaped him going up the street and trying to open car doors.


I called and made a police report. The police officer was amazed at the quality of the camera video and wanted to know where he could get one. My neighbor, who had made a huge stink about it, came out wanting to “thank” me for the cameras.

The Logitech Alert System has really made a difference in my life and I owe a lot to it."

Thief with police record caught in the act - YouTube

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Keiro

... I really need to get to building my own security system. :/

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purplecatty

Sheesh you're lucky!! Your neighbor made huge stink about it should back off because it's your property. I understand how you feel about being in microscope from your neighbor. They're just being a jerk! I've been there and had to deal with HOA. As for me, I would just install security camera in good spot where no one notice it and when neighbor isn't home. Do it on your day off when they're not home during the day.

I would check with Logitech cameras. I was looking into X10 video security system but don't know how was the quality of its cameras. I have been putting off because of budget grrr. I will check out Logitech security camera.

I even checked through Spy camera websites which I like Bullet camera with IR (infared) light to see dark up to 30 feet and it is easily concealable. I prefer firmware motion detection so I can have it recorded on dedicated computer system. (It should records when there's motion occurs but if there's no motion, it'll stop recording, thus saving drive space) Timestamp must be included as always for evidence purpose..

I do have issue with neighbor kids who did vandalize my property and my house (threw eggs on door and windows last year). I already found out who and his father admitted that his sons along with friends were in very hot water with police because they vandalized neighbor's Christmas decoration (elaborated Christmas stuff on lawn) and neighbor were so pissed already. Boys are already under my and neighbor microscope right now If I had security camera system, I would have burn a copy of recorded criminal activity and give it to Police and his parent so they will know what their boys were doing at night.

Maybe you can invest electronic dog barker. I've seen one at security store and it's neat!!! I wish I had recorded my ex-girlfriend's two Labrador's barking because both dogs alternaternates its bark and it was so damn loud that I can feel "pressure" on my chest. It was perfect pattern that dog made. Regrettably, their dogs died long time ago before I had chance. I could have use it as security purpose to scare off thieves by using woofer speaker with capacitor and 500 watt amplifier. That'll annoys neighbor thinking I actually have dogs when I don't

Catty

Evo Dragon

huh? That video clip is not mine and I copied someone's story then i pasted it here. lol. I have Logitech Alert already.

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Evo Dragon

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Jazzberry

Evo, that's a great story! And I'm glad it worked out well for you. But if your "strange feeling" wouldn't have kicked in, you would only have had a tape to give to your local police. You still might not have gotten your stuff back.

Not everybody has a reliable "strange feeling", so a security system is probably still a good idea.

If one can afford it, I would guess it's best to have both systems in place.

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I was a mainstreamed "solitaire". I'm currently learning ASL. My hearing loss ranges from moderate to profound; my audiogram and speech discrimination are posted here.