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Old 10-11-2009, 06:27 PM   #1 (permalink)
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T-Mobile: we probably lost all your Sidekick data

If you're sidekick user. Get blackberry or Iphone...

T-Mobile: we probably lost all your Sidekick data
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Old 10-11-2009, 06:43 PM   #2 (permalink)
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Yeah, but it is possible they will be able to get it back up once they figure how to do it. Expect more announcement from T-Mobile (and Danger Inc.) in the next couple of days.

Anyway, I was able to get my old addressbook back by going to my old Sidekick.

From a moderator at Powered By Danger, he posted this:
Quote:
If you have an old Sidekick that has a removable battery you might have a data backup. Find your old sidekick, and a charger. Make sure you do not move your SIM card over, doing so will clear the device. Let the device charge for a while and turn it on.

Once it's on check the contacts to see if they are still in tact. If they are still there it's time to start copying them down. Make sure to not yank the battery, throw a SIM card in, or unplug it while your copying down anything off the device you want to keep. Make sure to turn it off when you get all ya want, and to keep it in a safe place.
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Old 10-11-2009, 06:43 PM   #3 (permalink)
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My service as been restorted and I still have all of my data but my brother and hubby has lost all of their data. LOL
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Old 10-11-2009, 07:13 PM   #4 (permalink)
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I still have all the information on my sidekick, I have never taken out the battery nor reset. I have powered down and back on once, it didn't give me any effects. I hope they are able to get all your information in place when they get it back to normal soon.
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Old 10-11-2009, 07:58 PM   #5 (permalink)
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Sidekick failure rumors point fingers at outsourcing, lack of backups. You may get Blackberry, Windows Mobile devices, iPhone, etc....

Sidekick failure rumors point fingers at outsourcing, lack of backups
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Old 10-11-2009, 09:28 PM   #6 (permalink)
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Originally Posted by Pinky View Post
If you're sidekick user. Get blackberry or Iphone...

T-Mobile: we probably lost all your Sidekick data
I refuse to get BB or Iphone because of this situation. I cant afford it.
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Old 10-11-2009, 09:29 PM   #7 (permalink)
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Why do people keep pushing us to get blackberry or I Phone just because our sidekick was temporary out of service? It's not the end of the world. My sidekick had been restored and I have a credit on my account for free t-mobile service for the whole month of October. I have no complains.
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Old 10-11-2009, 09:31 PM   #8 (permalink)
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Originally Posted by Cheri View Post
Why do people keep pushing us to get blackberry or I Phone just because our sidekick was temporary out of service? It's not the end of the world. My sidekick had been restored and I have a credit on my account for free t-mobile service for the whole month of October. I have no complains.
My feelings exactly. I am ready to say "Back off! " LOL!
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Old 10-11-2009, 09:40 PM   #9 (permalink)
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My feelings exactly. I am ready to say "Back off! " LOL!
They starting to sound like those pushy car salesmen.
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Old 10-12-2009, 05:06 AM   #10 (permalink)
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Quote:
Originally Posted by Pinky View Post
If you're sidekick user. Get blackberry or Iphone...

T-Mobile: we probably lost all your Sidekick data
NO ONE impose anyone's opinion on us, sidekick users, and please be remember not everyone can afford Blackberry or iPhone. YOU cannot tell us or me what I need to get any kind of phone cell. Sorry, I have to say it...
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Old 10-12-2009, 05:48 AM   #11 (permalink)
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Pinky is just expressing her opinion so no need to attack on her.
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Old 10-12-2009, 06:46 AM   #12 (permalink)
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Pinky is just expressing her opinion so no need to attack on her.
That was an imperative sentence. That's telling us what to do.
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Old 10-12-2009, 06:47 AM   #13 (permalink)
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Quote:
Originally Posted by Pinky View Post
If you're sidekick user. Get blackberry or Iphone...

T-Mobile: we probably lost all your Sidekick data
i agreed wit yo, some of my friends said same things... i will trying to buy Blackberry curve 8900 next month... Hope so!!
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Old 10-12-2009, 07:19 AM   #14 (permalink)
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I did not lose any information on my sidekick. I feel bad for others who lose their contacts. I don't plan to get another mobile. i am waiting for my sidekick to die. i am pretty sure that sidekick would stays alive longer, i hope. heheh
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Old 10-12-2009, 07:53 AM   #15 (permalink)
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Quote:
Originally Posted by Frisky Feline View Post
I did not lose any information on my sidekick. I feel bad for others who lose their contacts. I don't plan to get another mobile. i am waiting for my sidekick to die. i am pretty sure that sidekick would stays alive longer, i hope. heheh

I think that you should transfer to new G1 mobile.
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Old 10-12-2009, 07:56 AM   #16 (permalink)
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Originally Posted by Chevy57 View Post
I think that you should transfer to new G1 mobile.
LOL you little stubborn, eh. I still have my mind open to lots of options of buying which mobile that fits my budget plan. I don't travel that much due to being a mom to two kids and working mom. Thats why i rather buy a reasonable price for mobile and then the cheap fee monthly.


again thank you for sharing this of your preferred G1 mobile. Is G1 under Tmobile but not with the danger server right? lol
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Old 10-12-2009, 08:06 AM   #17 (permalink)
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Originally Posted by Frisky Feline View Post

again thank you for sharing this of your preferred G1 mobile. Is G1 under Tmobile but not with the danger server right? lol
You are right! T-mobile G1 is not under Danger. You may stop at t-mobile to see it and ask for transfering. no contact penalty. See more info on G1

The T-Mobile G1 with Google phone | Official Site
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Old 10-12-2009, 08:11 AM   #18 (permalink)
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Originally Posted by Chevy57 View Post
You are right! T-mobile G1 is not under Danger. You may stop at t-mobile to see it and ask for transfering. no contact penalty. See more info on G1

The T-Mobile G1 with Google phone | Official Site
Thanks for being a friendly helpful. Right now i still have all the information on my sidekick that i don't complain. Even i dont pay the fee for the whole month. whoodoopies. I would keep that in mind and other kind of options of mobile. i am not rushing off to get a new mobile due to the limited budget. I still survive and can do the productive here with my sidekick. lol

thanks.
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Old 10-12-2009, 08:32 AM   #19 (permalink)
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Quote:
Originally Posted by shel90 View Post
That was an imperative sentence. That's telling us what to do.
Foxrac - No, Shel90 is right; that's not an opinion. She told sidekick users what to get a new cell phone, that is what she told them what to do. I prefer sidekick, of course, I know sidekick is not prefect but I have my reasons. I can't afford Blackberry or iPhone or whatever it is. How dare is anybody tell me what I need or get without allowing me to make a decision as my own?

That is why I spoke up. I thanked Cheri for pointed out as well. For your info, I don't attack her. I reminded her...
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Old 10-12-2009, 09:11 AM   #20 (permalink)
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T-Mobile needs to do more than give us a free month. How about free BB's pto replace SK's?
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Old 10-12-2009, 09:50 AM   #21 (permalink)
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Microsoft loses Sidekick user's personal data

I saw this article and thought about you all Sidekick users.

Posted on Oct 11, 2009 10:20 pm by Martyn Williams, IDG News Service

Category |iPhone »Phones
Contacts, calendar entries, photographs and other personal information of Sidekick users has almost certainly been lost for good following a service disruption at Sidekick provider Danger, the Microsoft subsidiary said on Saturday.

The amount of data and number of users affected wasn't disclosed by Microsoft or T-Mobile, but the Sidekick support forums are buzzing with pleas from users looking for tips on how to restore their devices or get their data back.

On Saturday, Microsoft said any data that users had on their devices and is no longer there has almost certainly been permanently lost.

"That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low," T-Mobile said in a statement.

The problems have been going on since earlier this week and have been compounded by users who attempted to reset their devices to restore functionality. The reset clears the Sidekick of stored data -- data which is usually backed to the Danger servers but has now been lost from there.

"We continue to advise customers to NOT reset their device by removing the battery or letting their battery drain completely, as any personal content that currently resides on your device will be lost," T-Mobile said.

T-Mobile and Microsoft said they would provide an update on data recovery efforts on Monday.

The service failure is an embarrassment for Microsoft and T-Mobile and again highlights the potential danger of entrusting trusting personal data to the cloud, a model that many service providers are pushing as a safe and more convenient way to handle data.


Microsoft loses Sidekick users' personal data | Phones | iPhone Central | Macworld
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Old 10-12-2009, 09:53 AM   #22 (permalink)
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Originally Posted by Frisky Feline View Post
I did not lose any information on my sidekick. I feel bad for others who lose their contacts. I don't plan to get another mobile. i am waiting for my sidekick to die. i am pretty sure that sidekick would stays alive longer, i hope. heheh

i have no problems with sidekick after it went out. i rather to stay with it til it died out. i have it for more than 6 years.
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Old 10-12-2009, 09:56 AM   #23 (permalink)
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T-Mobile says:
NEW YORK -
Owners of Sidekick phones, made by a Microsoft subsidiary and sold by T-Mobile USA, may have lost all the personal data they stored on the phone, including contact numbers.
The companies say the data is "almost certainly" gone after a failure of servers operated by Microsoft wiped out the data. The companies said they hoped to update customers on recovery efforts Monday.
The phones have been troubled by data outages for more than a week. Some users attempted to restart their phones by removing the battery, which erases data on the device. Normally, the data is then restored from servers, but with the server data gone, the device is left empty.
Because of that, customers are being advised not to let the battery completely run down either.

Sidekick contacts, data gone, T-Mobile says by AP: Yahoo! Tech
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Old 10-12-2009, 10:22 AM   #24 (permalink)
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i have no problems with sidekick after it went out. i rather to stay with it til it died out. i have it for more than 6 years.
I agree. I have been a member of sidekick for 6 yrs and continue to be.
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Old 10-12-2009, 11:30 AM   #25 (permalink)
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Everything on my Sidekick 3 is still intact. Everyone (that I know with a Sidekick around here) lost everything because they removed the battery or did a hard reset on their Sidekicks.
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Old 10-12-2009, 11:36 AM   #26 (permalink)
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Originally Posted by Chevy57 View Post
You are right! T-mobile G1 is not under Danger. You may stop at t-mobile to see it and ask for transfering. no contact penalty. See more info on G1

The T-Mobile G1 with Google phone | Official Site
G1 don't have data only plan, you are required to have voice plan.
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Old 10-12-2009, 11:37 AM   #27 (permalink)
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Originally Posted by KarissaMann05 View Post
Foxrac - No, Shel90 is right; that's not an opinion. She told sidekick users what to get a new cell phone, that is what she told them what to do. I prefer sidekick, of course, I know sidekick is not prefect but I have my reasons. I can't afford Blackberry or iPhone or whatever it is. How dare is anybody tell me what I need or get without allowing me to make a decision as my own?

That is why I spoke up. I thanked Cheri for pointed out as well. For your info, I don't attack her. I reminded her...
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Old 10-12-2009, 11:48 AM   #28 (permalink)
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Danger team should thought of have personal backup to computer that way anyone don't need to worry about doing the pain-ass to re-do the contact listing.
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Old 10-12-2009, 11:50 AM   #29 (permalink)
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Everything on my Sidekick 3 is still intact. Everyone (that I know with a Sidekick around here) lost everything because they removed the battery or did a hard reset on their Sidekicks.
My hubby and brother did a hard reset on their SK's. I thought about doing it but never got around to it. Thank goodness I was too lazy to do it!
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Old 10-12-2009, 01:53 PM   #30 (permalink)
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To my surprise, to my discover today that I still have every message I have saved on my Tmail account.

The inbox interface over at T-Mobile is still down, I hope this means good chance foir most stuff to come back soon.
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