VP 200 calling to i2eye

ScommJudy · 09-23-2009, 08:44 AM

Need some technical help here.

i2eye (dlink) calling to VP 200 - works
VP 200 calling to i2eye - does not work either in phone number or IP address

What do I need to do to make that work?

Thanks in advance.

radioman · 09-23-2009, 11:06 AM

firewall issue on your end. what router and modem do u have ?

ScommJudy · 09-23-2009, 11:31 AM

Thought so it was my router. I may not be able to do anything about that.

Strangely PC 100 (ZVRS) - I can call out to i2eye, but can't recieve whereas VP 200 I can receive i2eye but can't call out.

PowerON · 09-23-2009, 11:36 AM

use ip-address to ip-address

ScommJudy · 09-23-2009, 11:38 AM

Quote:

Originally Posted by PowerON

use ip-address to ip-address

How do I do that on VP 200? I have ip addres for i2eye.

Chevy57 · 09-23-2009, 11:58 AM

Quote:

Originally Posted by ScommJudy

Thought so it was my router. I may not be able to do anything about that.

Strangely PC 100 (ZVRS) - I can call out to i2eye, but can't recieve whereas VP 200 I can receive i2eye but can't call out.

DSL or Cable Modem?

ScommJudy · 09-23-2009, 11:59 AM

Cable

Chevy57 · 09-23-2009, 12:11 PM

Quote:

Originally Posted by ScommJudy

Cable

Good. DSL automatically change public IP address itself somedays. Cable modem never change it itself. If needing public IP address, type What Is My IP Address? - IP Address Lookup, Internet Speed Test, IP Info, plus more and get your IP address.

Chevy57 · 09-23-2009, 12:22 PM

What is brand name and model number of your router?

ScommJudy · 09-23-2009, 02:09 PM

Buffalo Tech for router and Motorola for modem.

How do I dial IP to IP from Vp 200?

Excedio · 09-23-2009, 06:25 PM

Quote:

Originally Posted by Chevy57

*snip*Cable modem never change it itself.*snip*

Cable companies do change IP addresses also. it's not just DSL companies.

If you want to dial an IP address on a VP-200, simply type in the IP address in the dial box, and make sure you use the dots between the numbers.

Example:
12.34.56.78

Also keep in mind that the i2eye must be setup properly to receive calls using it's IP address. Please ensure that it's in the router's DMZ or that it's port forwarded.

JClarke · 09-23-2009, 06:44 PM

Plus ensure the I.P address is PUBLIC, not private (which is 192.168.XXX.XXX)

ScommJudy · 09-23-2009, 07:45 PM

I'm well aware that cable IP changes often. Mine does.

I'm well aware that I dial as IP.

I'm pretty sure the issue has to do with my router and for this I can't make changes. So have to use another VP.

Thanks for helping me out.

Excedio · 09-23-2009, 07:50 PM

Quote:

Originally Posted by ScommJudy

*snip*I'm pretty sure the issue has to do with my router and for this I can't make changes. So have to use another VP.*snip*

Why are you unable to make changes?

Open a web browser and type in 192.168.2.1

ScommJudy · 09-23-2009, 07:51 PM

I know that. The IP in VP 200 is higher than what my router is set for and since I depend on the router, I'd rather find another solution than mess with this router and not get Internet.

Excedio · 09-23-2009, 07:57 PM

Quote:

Originally Posted by ScommJudy

I know that. The IP in VP 200 is higher than what my router is set for and since I depend on the router, I'd rather find another solution than mess with this router and not get Internet.

Okie doke....good luck to you.

dkf747 · 09-23-2009, 10:34 PM

Quote:

Originally Posted by ScommJudy

I know that. The IP in VP 200 is higher than what my router is set for and since I depend on the router, I'd rather find another solution than mess with this router and not get Internet.

The IP in VP-200 can be changed. You have to contact Sorenson to do it though. On the i2eye you can also change it.

Excedio · 09-23-2009, 11:28 PM

Quote:

Originally Posted by dkf747

The IP in VP-200 can be changed. You have to contact Sorenson to do it though. On the i2eye you can also change it.

Sorry but...this doesn't make sense. Why would you call Sorenson to change your IP address? They have no control over it...

Unless you're talking about the private IP address used on the VP-200 (192.168.x.125). You do not need to call Sorenson to have that changed.

Settings > Network > Address > Edit > 5236 > Change

dkf747 · 09-24-2009, 09:32 AM

Quote:

Originally Posted by Excedio

Sorry but...this doesn't make sense. Why would you call Sorenson to change your IP address? They have no control over it...

Unless you're talking about the private IP address used on the VP-200 (192.168.x.125). You do not need to call Sorenson to have that changed.

Settings > Network > Address > Edit > 5236 > Change

Yes, that's what I was talking about. Maybe I should have checked my vp-200 before posting. (in my defense, I didn't know the 5236 secret code number that you posted). The point I was making is that they can make the vp-200 work with their router by changing the settings for the private IP address.

Excedio · 09-24-2009, 10:25 PM

Quote:

Originally Posted by dkf747

*snip*I didn't know the 5236 secret code number that you posted*snip*

Now you know the secret to Sorenson's power

09-23-2009, 08:44 AM	#1 (permalink)
ScommJudy Registered User Join Date: Jun 2008 Posts: 11	VP 200 calling to i2eye Need some technical help here. i2eye (dlink) calling to VP 200 - works VP 200 calling to i2eye - does not work either in phone number or IP address What do I need to do to make that work? Thanks in advance.

09-23-2009, 11:36 AM	#4 (permalink)
PowerON Click me 12 time Join Date: Mar 2007 Location: Suddenly, I'm cowboy. Posts: 6,863 Blog Entries: 4	use ip-address to ip-address __________________ • [Illustrator.Blog-alloon.com] • Don't shoot me! I'm only blogger!

09-23-2009, 12:22 PM	#9 (permalink)
Chevy57 Premium Member Join Date: Feb 2004 Location: Buckeye State Posts: 5,432	What is brand name and model number of your router? __________________

09-23-2009, 06:44 PM	#12 (permalink)
JClarke Good times, good times. Join Date: Nov 2006 Location: Packing bags for U.S.A Posts: 20,259 Blog Entries: 5	Plus ensure the I.P address is PUBLIC, not private (which is 192.168.XXX.XXX) __________________

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09-23-2009, 11:06 AM	#2 (permalink)
radioman Registered User Join Date: Jun 2008 Posts: 793	firewall issue on your end. what router and modem do u have ?

09-23-2009, 11:31 AM	#3 (permalink)
ScommJudy Registered User Join Date: Jun 2008 Posts: 11	Thought so it was my router. I may not be able to do anything about that. Strangely PC 100 (ZVRS) - I can call out to i2eye, but can't recieve whereas VP 200 I can receive i2eye but can't call out.

09-23-2009, 11:59 AM	#7 (permalink)
ScommJudy Registered User Join Date: Jun 2008 Posts: 11	Cable

09-23-2009, 02:09 PM	#10 (permalink)
ScommJudy Registered User Join Date: Jun 2008 Posts: 11	Buffalo Tech for router and Motorola for modem. How do I dial IP to IP from Vp 200?

09-23-2009, 07:45 PM	#13 (permalink)
ScommJudy Registered User Join Date: Jun 2008 Posts: 11	I'm well aware that cable IP changes often. Mine does. I'm well aware that I dial as IP. I'm pretty sure the issue has to do with my router and for this I can't make changes. So have to use another VP. Thanks for helping me out.

09-23-2009, 07:51 PM	#15 (permalink)
ScommJudy Registered User Join Date: Jun 2008 Posts: 11	I know that. The IP in VP 200 is higher than what my router is set for and since I depend on the router, I'd rather find another solution than mess with this router and not get Internet.