zerodog

It same thing happen to me, it depend on what your modem came with router such like 2Wire, the solution that need remove security layer on one part then uncheck the gateway on VPAD setting. It will work.

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Deafness

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purplecatty

I wonder have you tried using friend's VP200's (866-xxx-xxxx) number instead of friend's local number. I tried that when I was in hotel. My laptop was connected to its Wifi network and hooked up Logitech Webcam on top of my lappy. I called my friend's local number (913-xxx-xxxx) and it didn't work, ending up connecting to VRS service. I contacted my friend through Blackberry BIM and asked her for (866) number from her vp. She gave it to me and I called and it went through just fine.

So just experiement it on your V-Pad and rest of wireless VP phones

Catty

zerodog

Myself have VPAD+ and I can use Sorenson with two number, the local number or the toll free number. I can able use Purple or OJO. It works all the way those numbers.

__________________
Life is giving to us, we earn it by giving it. Let the dead have the immortality of fame, but the living the immortality of love - mean next child earn the life from me, because I love my child that mean lot to me will give to next little person earn the immortality of love from families.

purplecatty

Is that when you are at hotel or any wifi hotspot which is several states away and you use your friend's local vp number?

I didn't have problem when I use P3 Purple software calling my friend locally using their local vp number, not from another State.

Catty

astroman

I assume you have a VP200 like my friend. I don't know which Dlink router she has. What additional port numbers did you add to your application firewall? So I might pass on the info to my friend when a Sorenson technician visits her.

astroman

Yes, I have tried my friend's 866 number and still gotten the same error message.

You have given me an idea for testing if the problem is at my end or my friend's end. I am going to take my VPAD to a place that has a free wifi hot spot and try calling my friend from there. If I am able to get through to her there, then the problem is at my end. If not, then the problem is at her end.

TechBill

I have both Vpad and VP200 on the same router.

What I am saying that routers when they detect a port in use that it should also open the firewall port for that port in use.

But I keep having issue and black screen to me that mean the firewall is blocking the port or the port is not being sent to the right ip.

I know my port forwarding is correct so it narrow down to my firewall on dlink.

In Dlink there is something called "Application Rule" It look like a port forwarding menu but lack ip addressing box.


In Application Rule you put in "Trigger" port then you put in "Firewall port" so example you can put in port 1220 as a trigger then put in firewall like 1200-1300 and when the rule detect that port trigger or in use then it will open the firewall of that port range 1200-1300.


Reason I did that is because when I am using VP200 or VPad I notice in my dlink log that the other ports was being blocked by dlink.

So it seem to me dlink is not perfect and blocking legit ports during VP calls and I add application rules not to block the ports when it is in use.


Example in my dlink I added

Name-VP200A
Trigger-15328-15348
Firewall-15328-15348


Example - VP200 open a port 15328 then router will open firewall 15328 but keep 15329 to 15348 closed/blocked so I add this rule and now if VP200 open a port 15328 and dlink will force all ports 15328 to 15348 to open and not blocked.


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