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Old 06-26-2009, 09:33 PM   #1 (permalink)
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MVP's video problem

HI there, I tried to call them, and successfully connected, I saw my view just black screen on upper right screen and the large screen had been shrinked to smaller, they still see me and I can see them too. it;s strange shrinked video on large screen. They use a SVP on their end.
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Old 06-27-2009, 12:56 AM   #2 (permalink)
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remember sorenson is shut down thier or not set up caller


we are working on it and ask them to fix it
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Old 06-27-2009, 10:41 PM   #3 (permalink)
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Quote:
Originally Posted by deafironchef View Post
remember sorenson is shut down thier or not set up caller


we are working on it and ask them to fix it
Its not true, i have several friends who is using MVP and I can able leave message on their end while I use Sorenson VP200
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Old 06-30-2009, 05:46 PM   #4 (permalink)
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Actually, this is known bug that cause shrink the background into smaller screen with strange black bold by it side and they are working to fix that issue, though.
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Old 06-30-2009, 06:35 PM   #5 (permalink)
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Does this affect when you are on wireless?
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Old 07-01-2009, 12:48 AM   #6 (permalink)
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as to me, it does but not oftenly. Hope this not occur to him occasionally
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Old 07-01-2009, 03:46 AM   #7 (permalink)
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I am using the ethernet, same thing..

I hope they'll fix it.. or new firmware come up..
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Old 07-03-2009, 05:07 PM   #8 (permalink)
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Have you called tech support and fixed the problem yet?
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