iPhone 3G compatible with WebCapTel? (www.SprintCapTel.com)

Mark Rejhon

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Yes! Captioned Telephone WORKS on iPhone 3G (Sprint WebCapTel)

Hello,

Apparently, a friend tried www.SprintCapTel.com and it seems to load fine on their iPhone 3G. The website actually worked up to before attempting a call. Can someone with Web Captioned Telephone test this on an iPhone 3G (which supports simultaneous voice and data):

1. Open Safari on iPhone

2. In Safari, log onto www.SprintCapTel.com (or Hamilton CapTel)

3. Place a call, using your iPhone number and your party's number

4. For best experience, hold the iPhone horizontally and make sure font size on SprintCapTel is set to large (point 36), so you can zoom out on Safari and still be able to read the whole Captioned Telephone conversation on the tiny screen. The font size is configurable as a pulldown box at the bottom of the WebCapTel webpage during a conversation.

5. Answer the call.

6. Go into speakerphone mode on the iPhone.
(This allows you to keep talking while reading captions on the iPhone, holding the iPhone in front of you)

7. Once the call is answered, go back to Safari (you can minimize the Phone and go back to the web browser while still in a phone call on the iPhone)

8. If you are in a 3G area (high speed wireless), it supports simultaneous voice and data.
Does not work in EDGE or GPRS, but works in 3G high speed wireless.

9. Captioned Telephone continues working?

Apparently, it is supposed to work because Safari on the iPhone is advanced enough to support WebCapTel. However, can you confirm this...

[EDIT: Yes! it works! I just tested this.]
 
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If that does really work, that might tip the scales toward Iphone for me as I consider what I would like to get in near future.
 
WebCapTel works on iPhone!
My instructions are bang-on correct...

captel1.jpg


captel2.jpg


I will also test this on BlackBerry Bold at the end of July or early August, which is supposed to support AJAX (Web 2.0 technology), which WebCapTel requires.

IMPORTANT NOTE: You must live in a 3G high speed wireless data area to be able to do both voice and web browsing simultaneously on the same phone, or this doesn't work properly! (Unless you use two cellphones, one for voice and one iPhone for the web browser, or you combine WiFi for browser + cellphone for voice, etc.)
 
If that does really work, that might tip the scales toward Iphone for me as I consider what I would like to get in near future.

Make sure if your existing area is 3G support, however I think Austin metro is fully 3G support.
 
I'll see if I can get it working out where I am. I did a test call the other day following Mark's instructions and it didn't ring the iPhone. The phone did say 3G, but I've had phones not ring before when waiting for WebCapTel calls -- it's the nature of cell phones. Will try again.
 
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