Mom & 2-Yr. Old Kicked Off Plane

rockin'robin · 11-01-2009, 12:01 AM

SAN JOSE, Calif. (Oct. 30) - A spokesman for Southwest Airlines says the carrier has apologized to a mother who was kicked off a plane along with her unruly 2-year-old earlier this week.

Spokesman Chris Mainz said the airline called Pamela Root on Friday to apologize. He says Root also will receive a refund and a $300 travel voucher.
The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements.

"He was yelling. It was pretty bad," Root acknowledged. "I'm sure it was annoying to the other passengers."

"But I've learned you need to focus on your child and do what's best for them and kind of not worry what everyone else says," she added.

Root said she was confident Adam's screams of "Go! Plane! Go!" and "I want Daddy!" would subside after the plane took off Monday in Amarillo, Texas.

The 38-year-old mom said she hoped to be compensated for the portable crib and diapers she had to buy for the extra night away from home.

Southwest Airlines Apologizes for Kicking 2-Year-Old Off Plane

sara1981 · 11-01-2009, 12:32 AM

oh my gosh!!

Steel X · 11-01-2009, 01:28 AM

Well...at least they apologized and gave her a refund...better than kicking her off the plane without nothing would be a waste.

11-01-2009, 12:01 AM	#1 (permalink)
rockin'robin Registered User Join Date: Apr 2007 Location: Jacksonville, Florida Posts: 2,787	Mom & 2-Yr. Old Kicked Off Plane SAN JOSE, Calif. (Oct. 30) - A spokesman for Southwest Airlines says the carrier has apologized to a mother who was kicked off a plane along with her unruly 2-year-old earlier this week. Spokesman Chris Mainz said the airline called Pamela Root on Friday to apologize. He says Root also will receive a refund and a $300 travel voucher. The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements. "He was yelling. It was pretty bad," Root acknowledged. "I'm sure it was annoying to the other passengers." "But I've learned you need to focus on your child and do what's best for them and kind of not worry what everyone else says," she added. Root said she was confident Adam's screams of "Go! Plane! Go!" and "I want Daddy!" would subside after the plane took off Monday in Amarillo, Texas. The 38-year-old mom said she hoped to be compensated for the portable crib and diapers she had to buy for the extra night away from home. Southwest Airlines Apologizes for Kicking 2-Year-Old Off Plane

11-01-2009, 12:32 AM	#2 (permalink)
sara1981 Pandy the Beagle Join Date: Apr 2004 Location: North Little Rock,Ar Posts: 4,834	oh my gosh!! __________________ WWE Dave Batista

11-01-2009, 01:28 AM	#3 (permalink)
Steel X Registered User Join Date: Mar 2003 Location: North Carolina Posts: 13,081	Well...at least they apologized and gave her a refund...better than kicking her off the plane without nothing would be a waste. __________________

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