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  1. M

    Hearing daughter needs advice on service for video calling deaf dad

    OK...awesome...I'll check into this. So SorensenVRS is not a dedicated high speed internet connection? I thought maybe it was a separate line or something. PLEASE forgive my ignorance on all of this and thanks to ALL for the ideas!
  2. M

    Hearing daughter needs advice on service for video calling deaf dad

    Hi Gary, thanks for your reply. What kind of connection is involved/required in order to communicate? He's been through three or four PCs, which has gotten a bit pricey for the family. Unfortunately, he would constantly fall for email scammers, facebook scammers, malware, viruses, etc, and...
  3. M

    Hearing daughter needs advice on service for video calling deaf dad

    That's a possibility. He lives in a little dirt town in Oklahoma, but I know they have internet in the town because he used to ask me to fix his PC and internet connection every time we visited...and before he somehow caught his last PC on fire :shock:. He does have a neighbor next door who is...
  4. M

    Hearing daughter needs advice on service for video calling deaf dad

    No need to be sorry. I agree with you, though. I mean, considering my wife's four sisters all grew up with deaf parents and all speak ASL fluently, you know there's gotta be other families like this: deaf parents raising hearing kids, deaf kids who will grow up and move away and want to vp with...
  5. M

    Hearing daughter needs advice on service for video calling deaf dad

    Seriously? Well, crap. I hope there's a work-around :(
  6. M

    Hearing daughter needs advice on service for video calling deaf dad

    Well, we downloaded the software onto our laptop and set it up. I asked one of our relatives for his videophone number and entered it, tried it, and nothing. The software says "dialing" and then nothing happens. It goes back to the "enter a number" screen. Not sure if we've done something...
  7. M

    Hearing daughter needs advice on service for video calling deaf dad

    OMG! YES! I believe that will work, DeafDucky! ILY! :). I just registered us and am downloading Z5H now. Thank you so very much!!!
  8. M

    Hearing daughter needs advice on service for video calling deaf dad

    Yes, we certainly did explain the situation to SorensenVRS. It wasn't as if we were trying to get something for free. We'd have been glad to pay for the service in order to be able to communicate with him using our laptop, a phone, tablet or something. They just didn't care. They have all of...
  9. M

    Hearing daughter needs advice on service for video calling deaf dad

    Unfortunately, no. We called Sorensen specifically about that service, and about any others that would work. Like I said, they were very unkind in how they spoke with us. They told us no. Although it would work, we did not qualify to use it since we are not deaf. It looks like they have several...
  10. M

    Hearing daughter needs advice on service for video calling deaf dad

    We don't live near a deaf school, but my wife used to work as an ASL interpreter before she got carpel tunnel. I'll have her check with friends who still work there and see if it might be an option to use one of theirs? It's a possibility anyway. Thank you for the reply.
  11. M

    Hearing daughter needs advice on service for video calling deaf dad

    Hi everyone! My wife's elderly dad is not doing very well and we're worried he might not last much longer. We're trying to get down to visit him as soon as possible, but in the mean time, I want her to be able to talk to him on his video phone. We called SorensenVRS, but they basically told us...
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