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The new SpeechPath feature recently added to the NexTalk ACCESS communication platform provides companies and businesses with hard of hearing employees a viable option. SpeechPath allows HoH employees to place and receive telephone calls WITHOUT using relay or caption phones.

I have been asked by some why we charge a subscription fee for our ACCESS communication software. The answer is simple. We don't have ads on our platform and we don't sell data. We have been approached by third party companies who have offered to pay us to data mine the ACCESS platform. Our...

We placed a call to Beretta USA using our new Speech-to-Text feature..SpeechPath. This is the resulting captioned call (IP-CTS). It is the outgoing IVR message Beretta plays when they receive a call. Notice how accurate it is. SpeechPath is now available in NexTalk's ACCESS Home Pro.

https://www.linkedin.com/pulse/nextalk-announces-release-access-home-84-pro-gary-tanner/?published=t

I am wondering how the Deaf community feels about using Relay. We offer communication software to companies and business that will enable them to have one-on-one conversations with the deaf and hard of hearing as opposed to using Relay (which means there is a third person in the middle of the...

One of the new upgrade features coming in the ACCESS 8.4 version is SpeechPath. SpeechPath is a speech-to-text voice engine that will allow deaf and hard of hearing to place/receive calls from their hearing family/friends and have those calls converted into text for them to read. Choose watch...

NexTalk will be releasing our newest version of ACCESS (version 8.4) on December 1st. Click watch on YouTube for captioning.

For nearly three days, deaf people and residents with vocal disabilities in Utah were unable to place 911 video calls in the event of an emergency. That’s because a Utah telecommunications firm didn’t renew a domain name. According to the Federal Communications Commission, Sorenson...

NexTalk is pleased to be recognized for our TTY-Call Management solution for call centers.

We are pleased to launch the newest version of ACCESS later this month. New features, new look.

Recently I attended a conference for one of the nations largest cloud-based call center providers. The subject of the conference was "call center channels". Simply put, it was a discussion about the various ways a person could contact an agent at a call center. They discussed the obvious...

Last month we started a program by which we donate our ACCESS Deaf and Hard of Hearing communication software to state managed Relay programs (i.e. Relay Utah). We provide this software free of charge for the staff, giving them a state-of-the-art communication tool. We will also extend this...

I am interested in your thoughts on using Relay Services such as TRS and VRS versus placing a direct call. NexTalk is close to launching a new speech capturing tool that will be part of our ACCESS platform. Receiving calls ACCESS subscribers will be able to give family and friends a local...

Today I came across a public notice from the FCC. I found it while doing research on whether or not using 711 Relay service is HIPAA complaint. As you know, HIPAA laws state that third parties shall not have access to your private healthcare information without your consent. While doing this...

NexTalk is working on the next generation VRI system and I was hoping you would give me some feedback on your experience with the VRI systems that you have used. VRI (Video Remote Interpreting) is quickly growing as an alternative to on-site interpreting, especially in heathcare. While I know...

Did you know that hundreds of companies have spend thousands of dollars installing the NexTalk SimpliciTTY TTY Call management software so that they can better communicate with the Deaf? Some of these companies include: Amerihealth Caritas BlueCross / BlueShield 4 of the top ten banks in the...

In April of this year, the FCC put forth a proposal to replace the existing TTY network with RTT (Real-Time Text). While there are many benefits to RTT, the idea of telling the deaf community that they can no longer use their TTY devices is daunting. While TTY is not the sexiest means of...

NexTalk ACCESS is now just .95 cents a month. ACCESS is the most comprehensive communication tool for the Deaf and Hard of hearing. www.nextalk.com

It has been almost two years since NexTalk launched the ACCESS communication platform. ACCESS was designed specifically for the deaf community. However, Deaf individuals need to communicate with a variety of people, so we also offered a business and education version of the ACCESS software (we...

Since 1990, NexTalk has focused on building communication platforms for the deaf and hard of hearing. We currently have three platforms, two of which are B2B platforms and one (ACCESS) which is a consumer platform (B2C). Historically we have partnered with third party companies to provide...