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What shocks me is how could parents NOT want to learn ASL if their child is deaf? I mean, what parent would not want to be able to communicate with their child?? I don't know... but it blows my mind how a parent can indirectly blame their child for being deaf by refusing to learn a way to...

When you mean calling from your PC, do you mean using IP relay? You cannot access VP through IP Relay. Relay to Relay are not allowed... and yes, I know this ticks off many people... but you should be able to use your modem as a phone and be able to call VP, however you would be using your...

I get this type of all the time --- here is what you do: type: "no announce relay... this is X biz, pls find out what hrs open today then hang up tk u ga" We just pretend we are making the call and ask your question, keeping you informed as the best we can while sounding as natural as...

I am a tty relay opr. Trust me when I say it can be frustrating for us too.... We get yelled at, screamed at, and are told that we are stupid... all while trying to explain to them they have a deaf/ hoh customer/ client/ patient on the line. We can't always type everything they are yelling...